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McGrath City Honda
Chicago, IL
882 Reviews
As a premier Illinois Honda dealer, McGrath City Honda offers an extensive selection of new and pre owned vehicles to fit every lifestyle and budget. Our customers enjoy daily vehicle specials, a seamless online and in store shopping experience, and a commitment to transparent pricing.
We provide full Honda service and parts support, an up to date online inventory, and competitive financing options to make every step of the process simple and stress free. Proudly serving drivers from Chicago, Elmhurst, Oak Park, Cicero, and Berwyn, McGrath City Honda is dedicated to delivering an exceptional customer experience.
Ready to take the next step? Visit our Honda dealership in Chicago, IL and see the difference for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 883 reviews
January 31, 2011
The staff were extremely friendly and made the need for service on my vehicle a pleasant experience. The service was done in a very timely manner and with absolute professionalism. I was kept updated of service on my vehicle a pleasant experience. The service was done in a very timely manner and with absolute professionalism. I was kept updated of the status of my vehicle which gave me an added sense of security that I was dealing with a professional staff. More
by cliff12115
Employees Worked With
Melissa Bolek
January 28, 2011
People there are more than willing to help.It did not feel like they were trying to just sell a car.They gave us actual advise as to what would be better.They also worked very well with our financing.I w feel like they were trying to just sell a car.They gave us actual advise as to what would be better.They also worked very well with our financing.I would recomend this dealership anyday to anyone.Thank you to all you guys who helped us! We will be back. More
by dabkeviciute
Employees Worked With
Dariusz
February 27, 2009
Call 773-889-3030 on 02/25, talked to someone name Joe Smith. Provided the detailed information on what car we are looking for (2009 Accord EXL-V6 w/o Nav, color Black/Black) Call back the same number loo Smith. Provided the detailed information on what car we are looking for (2009 Accord EXL-V6 w/o Nav, color Black/Black) Call back the same number looking for Smith. Some confusion happened before we get the "guy". Before hang up, this "Smith" guy said we can also look for Jeremy (sales manager). He also provided a new car quote and said they will have the color of the car we are looking for because they have 200 cars in the lot!!! Stop by the dealer on 02/26 at 11am, looking for Mr Smith. Again, confusion happened. We were direct to Jeremy instead. Jeremy said John Smith is a new guy. He is not working on Friday(02/26/2009). Another sales person was helping us instead. Jerry is the new sales person. He tried looking into their system to find the car we are looking for. Unfortunately, they do NOT have one. We went back to Jeremy. Jeremy said they have 1 for 2008 (the model/color/type that we are looking for). He said will give $500 less. Jerry brought us to the lot to look at other colors. The 2008 car was brought to us again. Guess what, there is a 6000 miles on the car already!!! Jeremy Gleason has been very insincere with the whole transactions. After looking past the insincere offer and limited offer on the color selections, we finally found just one car that matched our the type of car (EXL V6 w/o nav). But it's definitely not the color we are looking for. (As long as the price is right, who cares about the color) Went back into the dealer office.The price provided on the phone (23595) was mentioned again. They said they can't do better than that anymore eventhough it's not the color we are looking for. (which is ok) Finally we went back to Jeremy again asking him about Mr Smith. We wanted to get Mr Smith's business card. Guess what, Jeremy Gleason is not able to provide a business card. WHY... it's a bogus guy!!!! Again, Jeremy Gleason provided another lie. He said Smith is a guy work in the call center for them. Finally, we really gave up trying to get things work with this guys. We went to the reception area, talk to a "nobody" who finally gave him name (Joe Vargas). We were asking for a complaint form. He said they don't have one and it was because everyone likes them. So, we told them, that's not the case now. We were asking for the person in charge for this dealer, he said Jeremy Gleason is the General Manager here. He is the guy in charge here. So, my complaint will get to no where! More
by dianetbp
Employees Worked With
Jeremy Gleason
