McGrath City Honda

I try to stay away for dealer/service becauseI always feel I'm being ripped off.. Well NOT AT MCGRATH HONDA my last two visits I can honestly say were the best ever. All the employees I dealt with we feel I'm being ripped off.. Well NOT AT MCGRATH HONDA my last two visits I can honestly say were the best ever. All the employees I dealt with were friendly, helpful and went above and beyond good service. You can expect to see me again. More

I had been looking for a car for a few months and everywhere I went I had to deal with individuals who were looking to simply pad their bottom line. Jerry was upfront from the very beginning. After a everywhere I went I had to deal with individuals who were looking to simply pad their bottom line. Jerry was upfront from the very beginning. After a normal back and forth negotiation I felt comfortable with my price but still felt I should think it over. Jerry was upfront and asked "if the right price is negotiated will I absolutely buy"? At the point I named the figure that would get me to drive out of there and Jerry made it happen. I have had my car for just over and month and have absolutely zero buyers remorse. More

My husband and I were interested in a Honda Fit. We had done our research and knew all the basics, so we knew that a test drive would be the deciding factor. From the moment we walked in, the atmosphere w done our research and knew all the basics, so we knew that a test drive would be the deciding factor. From the moment we walked in, the atmosphere was very relaxed, the people were friendly, and there was no pressure. We test drove the car were were interested in, as well as another model. We were allowed to test drive without the salesman in the car, which gave us the opportunity to discuss the car and our honest opinions. We have been looking for cars for a while, and NO other dealer has been that trusting. We made the decision to discuss a purchase with the salesman. Again, no pressure... just what we wanted in order to make the purchase. He gave us all the options, and explained incentives and financing. He came back with a price...which was more than acceptable to us, so we made the deal. None of this "I have to ask my manager" or endless negotiations. The customer areas are very clean and comfortable, and even have a gourmet coffee machine. We closed the deal with the finance manager, and again...no high pressure with all the dealer extras, just explanations and relaxed conversation. We drove home in our new car and are very happy! More

We were looking for a gently used vehicle to accommodate a growing family. After weeks of research, we narrowed our search down to a 2008 Honda Pilot. Contacted McGrath and spoke with Chris who assisted u a growing family. After weeks of research, we narrowed our search down to a 2008 Honda Pilot. Contacted McGrath and spoke with Chris who assisted us in our purchase and kept us within our budget. Thanks Chris! More

Its a great dealership, very nice people. I just went there to get pricing for my old car and i just couldn't resist. Mr.Ryszard Choroszy Showed me the honda i wanted which is Honda Civic 2011. We made there to get pricing for my old car and i just couldn't resist. Mr.Ryszard Choroszy Showed me the honda i wanted which is Honda Civic 2011. We made a deal which was good for him and me. I am very happy that i went to McGRATH CITY Honda I recomend this dealer to every one!!!! More

The sales man was on point. He explained everything from A-Z, was very patient and had a great attitude. We were looking for a new car and we got more than we hoped for. Ryszard was very nice and profession A-Z, was very patient and had a great attitude. We were looking for a new car and we got more than we hoped for. Ryszard was very nice and professional, and helpful. He recommended us the Honda Fit, which met our needs a 100%. After we bought the car we realized a little crack in the front window and brought it to his attention. He scheduled for us an appointment (the mechanic shop was already closed at that time) right away and resolved the issue ASAP. And we got our wheel-locks put on at the same time the front window was replaced so it was a great experience. No hassle, no stress, that's how buying a car should go down. I would definitely recommend this dealership to all my friends at anytime and tell them to ask for Ryszard. No question. That is why I gave this dealer this good rating. I bought once a car at a Kia dealership in Chicago and was very disappointed afterwards so I can compare. More

I will continue to go back to McGrath City Honda for their care of their customer, for the attention they give to each customer and for their budget. Thank you so very much to Jerry Winski. He cares a their care of their customer, for the attention they give to each customer and for their budget. Thank you so very much to Jerry Winski. He cares about the customer, and will not force the customer into any situation. This is my second visit to McGrath City Honda for a vehicle lease and I will continue to go back to the dealership, not only for their sales team (Jeremy, Frank and Mike) that I worked with, but the Service Dept. is equally friendly, kind, very informative and I feel very well taken care of every time I go! Thank you all so very much! More

My vehicle experienced an intermittent electrical short causing it not to start at times. This problem is not only very frustrating for me but extremely difficult for the mechanic to pinpoint. My service causing it not to start at times. This problem is not only very frustrating for me but extremely difficult for the mechanic to pinpoint. My service advisor Andy Sertler was very professional and courteous. He and the mechanic both explained the problem and the cost of the repair to my understanding. The service I received at McGrath was excellent and the cost of repair was very fair. Thanks Andy, when it’s time for a new car I’ll definitely be coming to McGrath. More

Andy was friendly, thorough and accurately estimated the time and cost. When I was pulling out, I noticed a light on the panel and a strange noise w/ brakes. Not 1 but 2 service technicians came to help and time and cost. When I was pulling out, I noticed a light on the panel and a strange noise w/ brakes. Not 1 but 2 service technicians came to help and ultimately discovered water on the brake pads causing the problem. They were attentive not dismissive and then Andy came out to ensure everything was taken care of. Overall a very pleasant experience that made me feel valued as a customer - a rarity these days. More

My original visit to McGrath was to solicit a donation/support for my Fraternity's Educational Foundation. In addition, I visited your showroom as I will be in the market for a new car in approx donation/support for my Fraternity's Educational Foundation. In addition, I visited your showroom as I will be in the market for a new car in approximately 3-4 months. I decided to participate in this survey because of the excellent customer service I received from Carolyn Driver. Her demeanor was very professional, courteous, and kind. She is a great representive for McGrath, as well as your other staff who offered to assist me when I arrived. I will definitely return and hope to purchase a car as well. I will definitely ask for Carolyn Driver when I return. Kudos and a job well done Carolyn Driver! More