McGrath City Honda

I bought a brand new 2012 Honda Accord and I'm very staisfied. There was no pressure into purchasing my vehicle and it was a very lax environment. I love the free car wash service and visit the dealers staisfied. There was no pressure into purchasing my vehicle and it was a very lax environment. I love the free car wash service and visit the dealership about once or twice a week. More

I was expecting to have a good experience with this dealership after Daniela had quickly contacted me with a great price on a Honda Accord and I had already double checked via email that it was the out dealership after Daniela had quickly contacted me with a great price on a Honda Accord and I had already double checked via email that it was the out the door price. I went in to verify it because in the fine print they said this quote was adjustable with any arithmetic errors. I told them I was ready to buy if the quote was what they said it would be. It turned out I was quoted the wrong price on a car, but they wanted me to stay in order to work it out. Since my wife and I were riding with a friend we said we couldn't since it would be a long commute home by train. I was assured that I would get a ride to the closest train station. After waiting a long time for the salesman to come up with the price they could give, I was surprised ... it was much higher than they initially said. After that I politely declined and thanked them for their time. I asked about the ride they had promised, somewhat nervous that since I didn't buy a car they wouldn't care anymore about my wife and I. After waiting another 10-15 minutes they said that there was no way they could take us to a train station. That there was someone just about to come into to buy the car we were just test driving. I was tempted to go back and see if there really was someone there, but didn't care anymore. My wife and I took a bus and a train home. ... over an hour commute. I'm shocked at how much I was lied to by this dealership. AVOID THEM. I'm hoping to have a better dealership experience in the future at another dealership. More

Your service is very good everything time I come. They treat me very well. I never have any problem with your staff. I will be coming for my service on my car. treat me very well. I never have any problem with your staff. I will be coming for my service on my car. More

Jose was very friendly with our purchase of a new Honda CR-V. He was very knowledgeable and helpful showing us all the details of our new car. CR-V. He was very knowledgeable and helpful showing us all the details of our new car. More

My experience at McGrath City Honda was absolutely the best service I have received EVER!! The sales man was very knowledgeable and helpful. The service people were very caring for my needs as I waited. T best service I have received EVER!! The sales man was very knowledgeable and helpful. The service people were very caring for my needs as I waited. The finance man was friendly and not pushy. This experience was beyond words. Everyone there was very friendly and helpful. They even came to pick me up so that I could go to their dealership and purchase my car. When I brought my car back to have a security system put in, the people treated me like I was the only customer there was. I even got a free car wash. I did not have to wait forever either. The service department stated to me how long it would take and to the minute they were done. I researched my car with many other honda dealers and was not satisfied with any. McGrath did me great!!!! I would recommend McGrath to anyone purchasing a car. What wonderful people and the prices are right!!! More

We have always had an exceptional experience at McGrath City Honda. Staff and mechanics in the service department are friendly and helpful. They have worked on our car since 2003. When we have had major City Honda. Staff and mechanics in the service department are friendly and helpful. They have worked on our car since 2003. When we have had major work done they explained carefully what needs to be done and what it would cost. They have given reliable estimates of time involved and kept us informed. As a result we return to them for even routine work like an oil change. I have come to trust them and when it comes time to buy a new car, the experience I have had with their service department will play a role in making a new purchase decision. I hesitate in thinking about other brands because I wouldn't want to lose this service. More

Let's be honest: people who have been around hate going to car dealers. It never ceases to amaze me how ill treated one can be at these places. I have to say, however, that my first experience at McGrath to car dealers. It never ceases to amaze me how ill treated one can be at these places. I have to say, however, that my first experience at McGrath will not be my last. I was treated as if they were genuinely glad to have me there and to do what they could to assist me. These are people who work extremely hard, and with exceedingly long hours, and, at least at this place, it didn't show. They fixed a problem that could have cost me three to four hundred dollars, and decided to to it for *free*! -- they seem to be the real deal, and I'd recommend them highly. James More

30 days ago I bought a car from here...I wish nothing was wrong with it but there was and they did have my car for 21 days. They did make right by it and fixed everything that was wrong with it. They did not wrong with it but there was and they did have my car for 21 days. They did make right by it and fixed everything that was wrong with it. They did not have to do this but then again im sure we all wish I wasnt sold a car that needed to be fixed in the first place. I worked with Jody and Kathleen and they did right by me and for that I will go back to them. Thank you for making this right and standing by your word. More

Everyone at McGrath is very friendly. The workers seem to be happy and work with each other. Great atmosphere! Mark Ortiz explained how long I would wait and answered my questions. Everyone I dealt with to be happy and work with each other. Great atmosphere! Mark Ortiz explained how long I would wait and answered my questions. Everyone I dealt with was focused and friendly. More

Customer service is really bad and they don't respect your time. They are very pushy. If they call you for coming down for test drive then don't go..they will push you to buy a car and if you say you do your time. They are very pushy. If they call you for coming down for test drive then don't go..they will push you to buy a car and if you say you do not want buy car today then their attitude will change..they become rude and they will keep you waiting if you want to see few other cars. I went their to see Honda CRV. I had called them before going to this place because their picture on website were not clear and I wanted to see interior of CRV, the sales guy said, CR-V will be ready to see when I am here. I went there but CRV was NOT ready so I was checking out Honda Accord which they had in showroom and I told them I liked it but I want to see CRV. So Chris, sales guy, asked me, am I going to buy car today, I said no, not sure. As soon as I said that their attitude changed..one guy said CRV is sold..other guy said it will take some time to show me the CRV so can I come tomorrow again. I said I drove 30mins to see CRV and now you are asking me to come tomorrow because the store is closing? Really?? I asked them why did you call me to come down and see a car? They said sorry, they couldn't make CRV ready to show me but come again tomorrow. Guess what, they didn't even call me next day. I won't go here again even if they will call me again. Btw, prices will look great but they have hidden charges...so be careful even if you want to go with these people. More