McGrath City Honda
Chicago, IL
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Great car buying experience. Jose H. took our order from the internet and never turned us over to another salesperson. He handled the transaction from beginning to end. They gave us an incredible deal and the internet and never turned us over to another salesperson. He handled the transaction from beginning to end. They gave us an incredible deal and we were very pleased with the purchase. The only real issue is they were so busy Jose had three customers on top of us so he was darting back and forth. That is a problem you want to have for sure. Finally, Jeremy the GM and Frank the finance guy were polite, respectful, not pushy and really good to work with and I truly appreciate their teamwork with Jose. This is a five star rated experience for sure!!! More
They promised one price over the phone and we went to the showroom to buy the car. They made us wait for 3 - 4 hrs and at last told us that is not possible to give the car for that price. Till date I have bo showroom to buy the car. They made us wait for 3 - 4 hrs and at last told us that is not possible to give the car for that price. Till date I have bought 4 cars from other dealers and I have not seen such unprofessional dealer around Chicago. More
Excellent service... Attention is the best and help to find the best deal so customer can be happy... Highly recommended and the best is that the car You want can be yours ;) find the best deal so customer can be happy... Highly recommended and the best is that the car You want can be yours ;) More
I had a wonderful experience at McGrath City Honda!! I went in for an oil change for our Odessey and just wanted to look for a new second car. The service was excellent! I ended up with a new Honda Acco went in for an oil change for our Odessey and just wanted to look for a new second car. The service was excellent! I ended up with a new Honda Accord and traded in our Odessey for a new 2012 Odessey. I cannot believe that I was able to do that!! Thanks to Patricia, Alex and especially the sales manager Andrew Harris. He made me feel comfortable with the deal and was so patient with all my questions. This is our fourth Honda in about 6 years! I will be back!!!!! Thanks again Andrew Sincerely, Nicole and Mark Hroma More
My husband and I had a great experience at McGrath City Honda.We purchased a 2012 Honda Acord. Jose Hinojo has been very helpful and patient to answer our various questions about the cars that we are inter Honda.We purchased a 2012 Honda Acord. Jose Hinojo has been very helpful and patient to answer our various questions about the cars that we are interested, finance, warranty, accessories etc. Andrew Harris was excellent and professional too. By far the best sales team we have ever dealt with.The whole process was very smooth and fast. We would recommend this dealership to anyone. Delia and Mike More
I went to McGrath to test drive a CRV, and met Dariusz. He was very friendly and extremely helpful. He did not pressure my husband or me to purchase the car, or make a decision on the spot. I really appr He was very friendly and extremely helpful. He did not pressure my husband or me to purchase the car, or make a decision on the spot. I really appreciated his professionalism and helpfulness. Unfortunately, I wanted a red CRV, and they did not have any in stock. Dariusz kept in contact with me to inform me how the search for the red CVR was progressing. He recommended that if time was not pressing, that I could wait for the vehicle that was being delivered from the factory. I drove it home today, and couldn't be happier. He spent about 40 minutes with me putting on my new license plates and going over the functions on the dashboard. It was very helpful. Thanks again for a wonderful experience. This is the second car that I've bought at this dealership (2005 Accord was my previous purchase), and I will come again in the future, as well as recommend my family and friends. More
Alex - Thanks for helping us with the purchase of the new Odyssey - we had an excellent experience buying the van, your prices were the best amongst all dealers, thanks for taking the time to explain all the Odyssey - we had an excellent experience buying the van, your prices were the best amongst all dealers, thanks for taking the time to explain all the features of the van and offer to spend more time after we have owned the van for a couple of weeks. More
jerry was my initial contact to help me with the test drive and purchase $s, andrew assisted with the usaa buyer program and jeremy helped at the very end. each of them was an outstanding representative drive and purchase $s, andrew assisted with the usaa buyer program and jeremy helped at the very end. each of them was an outstanding representative of both honda and mcgrath. this is my 3d accord and they really didn't have to "sell" me the product, but still they took the time to explain the features and changes from my old honda and showed friendliness and patience answering my questions. More
I bought a brand new 2012 Honda Accord and I'm very staisfied. There was no pressure into purchasing my vehicle and it was a very lax environment. I love the free car wash service and visit the dealers staisfied. There was no pressure into purchasing my vehicle and it was a very lax environment. I love the free car wash service and visit the dealership about once or twice a week. More
I was expecting to have a good experience with this dealership after Daniela had quickly contacted me with a great price on a Honda Accord and I had already double checked via email that it was the out dealership after Daniela had quickly contacted me with a great price on a Honda Accord and I had already double checked via email that it was the out the door price. I went in to verify it because in the fine print they said this quote was adjustable with any arithmetic errors. I told them I was ready to buy if the quote was what they said it would be. It turned out I was quoted the wrong price on a car, but they wanted me to stay in order to work it out. Since my wife and I were riding with a friend we said we couldn't since it would be a long commute home by train. I was assured that I would get a ride to the closest train station. After waiting a long time for the salesman to come up with the price they could give, I was surprised ... it was much higher than they initially said. After that I politely declined and thanked them for their time. I asked about the ride they had promised, somewhat nervous that since I didn't buy a car they wouldn't care anymore about my wife and I. After waiting another 10-15 minutes they said that there was no way they could take us to a train station. That there was someone just about to come into to buy the car we were just test driving. I was tempted to go back and see if there really was someone there, but didn't care anymore. My wife and I took a bus and a train home. ... over an hour commute. I'm shocked at how much I was lied to by this dealership. AVOID THEM. I'm hoping to have a better dealership experience in the future at another dealership. More