McGrath City Honda
Chicago, IL
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I had purchased a used Honda CRV with only one key and my salesperson had promised me a second key. I brought the car into service a week after purchase, and Brad Deibert took care of getting me a new key. H salesperson had promised me a second key. I brought the car into service a week after purchase, and Brad Deibert took care of getting me a new key. He contacted my salesperson for me (Dave had already done the paperwork on his end of the transaction) and within a little more than an hour I was taken care of. The service at McGrath is great - I'll be back! More
Knowing full well that my credit was challenged I embarked on the long strenuous process of trying to buy a car. The weather was anything but pleasant, -50 below zero with windchill so we decided to embarked on the long strenuous process of trying to buy a car. The weather was anything but pleasant, -50 below zero with windchill so we decided to pay a visit to Mcgrath Honda. We met Arthur who test drove us in three different vehicles and he even parked them inside so we would not have to inspect them in the freezing cold. He worked over the benefits of each model and we decided to make a purchase, we went over into finance where Dante went over the warranty as well as the apr information. These guys are awesome come see them for your next car, special shout out to Arthur More
Dave was excellent!!! He worked very hard to get me the best deal for the car I absolutely wanted. Also, he ensured that I received the max price on trade in with my vehicle. If you want to buy a Honda.... best deal for the car I absolutely wanted. Also, he ensured that I received the max price on trade in with my vehicle. If you want to buy a Honda....Ask for DAVE!! More
Dave is a concerned and knowledgable salesman. He took time to explain and if he did not know something he admitted it and acquired the information necessary. He is honest and fair. Kudos to Dave and his time to explain and if he did not know something he admitted it and acquired the information necessary. He is honest and fair. Kudos to Dave and his team. If I ever need another car (this one may be good for 200,000 miles) I will call him first. Thank you Dave, thank you McGrath Honda for having the used car which I bough and having a salesman of Dave's caliber on your staff. Dave, do not let the Franks of the world get you down. You are an honorable man. More
I called spoke to Akira, which told me to come in, which I did. Akira, handed me off to Dave. I told Dave my wants and requirements. From there Dave was able to get me into a 2010 Honda Civic at a "AWESOME" I did. Akira, handed me off to Dave. I told Dave my wants and requirements. From there Dave was able to get me into a 2010 Honda Civic at a "AWESOME" price with no haggling required that meet my wants and requirements. Dave was very pleasant and funny, he made sure to answer all my questions and accommodate all my requests. I would suggest McGrath City Honda to anyone looking to make a new or used car purchase. Everyone I worked with was great, knowledgeable and accommodating. Thanks for a great experience.... More
Right from the very first email from Dave we were being treated with respect. When we called to set an appt time, George immediately placed us as his number 1 priority. They worked with us two days ensurin treated with respect. When we called to set an appt time, George immediately placed us as his number 1 priority. They worked with us two days ensuring that we got a fair value on our trade-in and even put us into a car with less mileage and all the same options as what we originally looked at, all for around the same pricing. They told us the car would be there in the morning and when the driver hadn't delivered it George treated us to lunch. We were already sold on buying from them based off of the outstanding customer service, this really cemented the whole transaction. I am willing to pay a little more for good customer service than get a screaming deal and be talked down to. Working with this team we didn't have to pay extra for the great service, it was who they were and it really tells a lot about their character. If asked to recommend this dealership I would say yes, if asked to recommend these salesmen I would wholeheartedly vouch for their outstanding job taking care of my wife and I. More
I went in to make a purchase, had a set price I wanted to pay and certain options I required. I informed the Sales Person Dave of my specific wants and requirements. From there Dave was able to get me into a pay and certain options I required. I informed the Sales Person Dave of my specific wants and requirements. From there Dave was able to get me into a 2012 Accord at a "AWESOME" price with no haggling required that meet my wants and requirements. Dave was very pleasant and funny, he made sure to answer all my questions and accommodate all my requests. I would suggest McGraft City Honda to anyone looking to make a new or used car purchase. Everyone I worked with was great, knowledgeable and accommodating. Thanks for a great experience.... More
Did not personally purchase a Honda from Mcgrath but was the one who recommended my friend to go get her Accord there. There she worked with Arthur who worked as best as he can to get her in the car she wa the one who recommended my friend to go get her Accord there. There she worked with Arthur who worked as best as he can to get her in the car she wanted, and by the end of the day she was driving home in her very own Accord :) I wrote this review to suggest calling/emailing Arthur Matlosz if you are in the market for a pre-owned vehicle. He's direct, professional and funny all at the same time, all the qualities that can make car shopping less of a hassle! More
Although I would suggest going in with a set price in mind and not a "monthly payment" discussion which leaves things a bit too open ended, I felt that once we got through that step and we discussed what mind and not a "monthly payment" discussion which leaves things a bit too open ended, I felt that once we got through that step and we discussed what I wanted to spend, what I valued in my car purchase and what I deemed to be valuable to me they seemed quick to make an offer that was both fair and appropriate. I especially liked the manager Akira. He was not pushy, listened to my concerns and was patient with my indecisiveness. Ultimately we had a deal and I walked away feeling satisfied. I even went home and researched my purchase to make sure I made the right choice and was relieved to find that I felt I got a great deal. More