McGrath City Honda

Money better spent elsewhere. Quality control is non-existent with them willing to slap the Honda Certification on a car that clearly shouldn't even pass with glaring safety issues Quality control is non-existent with them willing to slap the Honda Certification on a car that clearly shouldn't even pass with glaring safety issues. One such example is a 2010 Honda Odyssey that was marked as Honda Certified having passenger doors that failed to open consistently, electrical cables exposed in the rear compartment, and while not a safety issue, a glove compartment that would not open no matter how it was jostled. If these clear violations of the Honda Certification program were missed, one can only imagine the engine troubles that lurk under the hood after a few days of driving it. Another vehicle that shouldn't even be sold was a 2002 Toyota Sienna that should be sold off wholesale with clear damage across the side and a damaged side rear view mirror and incredibly dirty interior. This vehicle as well as the above vehicle is still currently listed in their inventory on their site at the time of the posting (2014/05/29). A vehicle that was checked out in the past months was a 2002 Honda Odyssey which had been creatively represented. The picture presented on the website dodge certain areas such as the heavily stained floors and rear stowaway compartment. The vehicle had a bottle opener in the side compartment of the passenger side as well as an empty DVD box of Mean Girls in the back stowaway compartment. When going in to utilize the services that was agreed during the negotiations, they had done everything it took to meet the bare minimum while trying to charge for the services. Instead of trying to please the customer they were looking out for the bottom line. In closing, buyer beware! Avoid this dealership at all costs! Take your money elsewhere! More

Used Car George was a good guy at the beginning even bought a 2011 honda accord from him a few days after getting home i realized the buffing was not done prop George was a good guy at the beginning even bought a 2011 honda accord from him a few days after getting home i realized the buffing was not done properly. the interior wasn't cleaned properly. After driving it for one day apparently on "new tires" I get a flat tire in the back right side. After calling them and telling them what happened I get rude customer service. George tells me that happens and its my fault. Horrible service especially after buying the car from them. I realized these people don't care about you after you purchase a car from them Diwas Shrestha More

Bait and Switch Do not contact this dealer via their website! We contacted them about a specific pre-driven car we saw on their website, they called me the next morn Do not contact this dealer via their website! We contacted them about a specific pre-driven car we saw on their website, they called me the next morning to schedule a "VIP" appointment to see it for later that evening, my wife called when she noticed the ad was taken down but they assured us it was NOT sold, we traveled 2 hours from Woodstock to the City to see it, and when we got there they said it was sold the DAY BEFORE. All they said was sorry and took no responsibility for it. More

Great salesman Very pleased with service from Edison. He was very Curtious, professional and helpful. Would recommend dealership to friends, and would tell them to a Very pleased with service from Edison. He was very Curtious, professional and helpful. Would recommend dealership to friends, and would tell them to ask for Edison. More

Excellent Very good customer service, employee was great got the car I wanted and for a good price. Over all experience was very good and I was happy with my re Very good customer service, employee was great got the car I wanted and for a good price. Over all experience was very good and I was happy with my results. More

My boyfriend and I were tired of buying used cars off the street with no guarantee of how long it would last us. So this was my first purchase at a dealership and I couldn't be happier! I was worried that I street with no guarantee of how long it would last us. So this was my first purchase at a dealership and I couldn't be happier! I was worried that I would be taken advantage of due to my lack of negotiating skills and lack of credit score but Gabriel was extremely helpful and knowledgeable. When I told him what I was looking for he told me immediately what was best for me- a Honda Civic. When I told him that I was considering a Honda Insight he gave me in-depth comparisons of both. In the end, I went with the Honda Civic & I am glad. It was more for my buck and a newer model. Gabriel even helped me get a lower monthly insurance quote. Gabriel helped me drive off the lot with a car that I could afford and with a smile on my face. I wouldn't even consider working with another sales member. More

I was in the market for a used MINI Cooper and I found one at this dealership. I am currently negotiating new terms. Will update this review if my situation is solved. one at this dealership. I am currently negotiating new terms. Will update this review if my situation is solved. More

My husband and I went in to McGArath City Honda to replace a totaled car. Dave Kazarian and Todd Chmelka made the process really simple and easy. I got a great used Acura at a very fair price and cou replace a totaled car. Dave Kazarian and Todd Chmelka made the process really simple and easy. I got a great used Acura at a very fair price and could not be happier. If you need a car and want someone knowledgeable and with a servant mentality (important in the sales profession) go to Dave and Todd. After being very upset with the prospect of buying another vehicle, Dave made the process smooth and simple. Both of them made us feel like their only and best customers. Thank you, Dave and Todd. I am so happy with my new-to-me Acura and will come back again and refer friends. You guys are the best!! More

Promised prices that were never met. VIP manager Juana quoted me a price for my trade In which she never met. Liars all of them. quoted me a price for my trade In which she never met. Liars all of them. More

I made a reservation with City Honda to see a certified pre-owned car that I saw online through cars.com. George was assigned to be my dealer and I couldn't have been happier. He never tried to get me to pre-owned car that I saw online through cars.com. George was assigned to be my dealer and I couldn't have been happier. He never tried to get me to look at another car and was pretty straight forward about the whole process. He really made the entire transaction easy! I would definitely recommend George. More