McGrath City Honda

Salesman James Williams - Awesome = deal with him James was great. He gave us a very solid deal. We were in and out of there relatively quickly and everyone was very friendly. We did our research bef James was great. He gave us a very solid deal. We were in and out of there relatively quickly and everyone was very friendly. We did our research before we got there to understand what a good deal was. James went above and beyond to give us a better deal than we anticipated. More

The review says it all. I have been online shopping for quite some time. McGrath City Honda popped up with some seemingly stellar deals. Because I am two states away I wanted I have been online shopping for quite some time. McGrath City Honda popped up with some seemingly stellar deals. Because I am two states away I wanted to research this dealer for reviews. I am saddened to see that the majority of others have had a very bad experience. Because of this I am not going to persue this vehicle that I have been searching for, for what seems like forever. Buying a new car at a dealer is a mediocre experience at best even at a great dealer. This sucks. It really shouldn't be this hard. More

Never go to this dealer They give sale price to get in to door. Once you go in they will charge $1800 more. Don't believe they sale price. It's waste of your time visiting th They give sale price to get in to door. Once you go in they will charge $1800 more. Don't believe they sale price. It's waste of your time visiting this dealer. They say visit our dealership you will meet VIP manager JUAN but when you visit they say he only available on phone, but when you talk on phone he acts as if he will be in dealership. JUST DONT BELIEVE THEM. More

Not transparent with negotiation an details They scheduled for a new vehicle test drive appointment only to make me visit the dealership. It turns out that they did not have the vehicle in the i They scheduled for a new vehicle test drive appointment only to make me visit the dealership. It turns out that they did not have the vehicle in the inventory. When I mentioned that I was looking for the specific vehicle, they mentioned they will arrange it from a different dealer. Given that, they did not have the vehicle in stock, I requested for a written quote. I don't know what was their problem, they were asking for a deposit but were hesitating to give any written quote. I did not find their services professional. More

Great salesman JAMES was great he will try to get you the best deals,he will not pressure you like some other salesman out there, I bought a 2016 Honda CR-V EX with JAMES was great he will try to get you the best deals,he will not pressure you like some other salesman out there, I bought a 2016 Honda CR-V EX with the optional black leather interior, which was installed two weeks after I purchased the CRV. Thank you! James!! Happy holidays More

Help in lowering my payments This place really sucks. Dennis had promise to help me lower my monthly payments and no help what so ever. Turn to Mike and he wanted for me to pay This place really sucks. Dennis had promise to help me lower my monthly payments and no help what so ever. Turn to Mike and he wanted for me to pay doble and what I'm paying now for a Brand new car. Waste of time. 6 hrs for them to doble my payments. Their service really sucks. I wouldn't recomend them at all. More

Courteous service Gilbert was fantastic! From start to Finish he did his best to make my Experience at McGrath Honda a Pleasant one. He was quick to Respond to any Gilbert was fantastic! From start to Finish he did his best to make my Experience at McGrath Honda a Pleasant one. He was quick to Respond to any questions or Inquiries I had. He got me the car I wanted and it is awesome. I am very happy! See Gilbert When you go in. More

dont waste your time I was looking to buy a used highlander and found a 2015 at McGrath city Honda listed for an okay price ($35k)I corresponded with the "online sales ass I was looking to buy a used highlander and found a 2015 at McGrath city Honda listed for an okay price ($35k)I corresponded with the "online sales associate " and inquired if the price was firm or if they would negotiate the price to which she responded that no reasonable offer would be refused. I asked if they would take $32k and she said it sounded reasonable. I asked about the condition and she said it was in great condition so I decided to make the hour trip in to inspect and hopefully buy a SUV. I set up a time to come in and was there on time... This is where it all went bad. I had to wait 20 minutes for the online sales associate to meet with me, then waited another 15 minutes for another actual sales associate.(as the online associate apparently just baits people in) It then took another 15 minutes for them to get the SUV and when I finally got to it, the SUV was filthy (inside and out) was covered in snow, and obviously hadn't been touched in a while. There were multiple dents to the exterior along with a gouge in the chrome trim around the rear driver side window. Inside, the SUV had multiple stains, numerous scratches, and two broken trim prices. Needless to say it was not in "great condition". They then jerked me around with my trade in (2008 pilot) and when it came time to talk price they said there is no way they could do $32k. Bottom line, they lied and wasted half of my day. Do NOT go here. I can not stress this enough, the people I felt with were dishonest and disrespectful. Do NOT go here; don't waste your time More

Great service I want to thank my salesman Michael I the sales guy. He was wonderful he did everything in his power to make sure I drove off the lot with a new car a I want to thank my salesman Michael I the sales guy. He was wonderful he did everything in his power to make sure I drove off the lot with a new car and I did. More

TERRIBLE EXPERIENCE!! BAD EXPERIENCE!!!Carl was the guy I talked to.Last week I bought a CR-V.First thing we did was the interest rate that I agreed with Carl and then he g BAD EXPERIENCE!!!Carl was the guy I talked to.Last week I bought a CR-V.First thing we did was the interest rate that I agreed with Carl and then he gave me a discount of $400 of the car that had internet price of $20950.I asked Carl about the Gap insurance and he told me that it's gonna be additional $4 a month.When he brought the paper work I noticed that it was $9 a month instead of $4 which is not a big deal.Carl said that he was sorry for his mistake and I was ok with it.Carl send me to the finance guy and I just suppose to sign the papers.Carl told me that I do not have to put any down payment since I'm doing trade-in.Carl did another mistake and he put it $1500 down payment in the paperwork and finance guy had to print out the paperwork again.After few minutes Carl came back and he said that he made another mistake and my monthly payment gonna be extra $8 a month witch I refused to pay.My pregnant wife was there with me and after being there for over 3 hours we got tired and really confused.When we got home my wife noticed that street address is wrong and I told her to check the rest of the contract.It was stating that I paid $21750 for the car instead $20500.Another Carl's mistake or it seems that mistake is Carl's strategy to confuse the customers.My wife is giving a birth next month and she's really stressed out cause all that extra money we have to pay.She tried to talk to Carl but he is doing everything to avoid the responsibility.REALLY BAD EXPERIENCE!!!! More