McGrath City Honda

TOP NOTCH This dealership was top notch! John went above and beyond to make sure I was very comfortable. He gave me suggestions and his advice but was in no wa This dealership was top notch! John went above and beyond to make sure I was very comfortable. He gave me suggestions and his advice but was in no way pushy whatsoever. After I decided on a car, the process was absolutely painless. So quick and professional. I would recommend John Serritella and McGrath City Honda to anyone who is looking for a new or pre-owned vehicle. More

A true professional John not only took his time to help us, but was very professional, courteous, and made us feel comfortable and not rushed.... He answered every questi John not only took his time to help us, but was very professional, courteous, and made us feel comfortable and not rushed.... He answered every question with an explanation that put us at ease....i enjoyed my experience at Mc Grath Honda and completely recommend this dealer to any and all potential buyers.. Ask for John, he will take care of u More

Friendly and knowledgeable John Serritella was very attentive to what I was looking for and made me feel extremely comfortable. I normally get annoyed when going to car dealers John Serritella was very attentive to what I was looking for and made me feel extremely comfortable. I normally get annoyed when going to car dealerships but he made this process much easier. I have been recommending him to anyone I know in the market. More

The worst place to buy a car!! I wish I would have read the reviews before I came here because it sounds like many people have had similar negative experiences. Wow this was baaad! I wish I would have read the reviews before I came here because it sounds like many people have had similar negative experiences. Wow this was baaad! I never write reviews, but felt compelled to warn others of this place. We were in the market for a used accord and saw one here that met our specifications. Since we were coming from 1.5 hours away, we called ahead to see if the price was negotiable. They made it sound like it totally was. My husband talked to a staff member at length about his trade and other info. They talked numbers and the sales lady agreed that his offer seemed reasonable. After we decided we might want to purchase, we talked numbers at length to the sales man who made us believe there would be negotiations. Then here comes the used car manager Carl telling us the price was not flexible at all!!! It was beyond disappointing. We wasted a whole day. The craziest part is that Carl got upset and raised his voice at us!! After this, we had a great talk with John S who is the general sales manager of the whole place and he was very reasonable and listened to our concerns. He seemed willing to offer it for less/negotiate, but at that point we didn't want to give them our business. Why do you have sales people if the price is as marked?? We would just go to the register and buy it for a fair price. More

Helpful and easy Upon walking in the door we were immediately greeted by James, he was friendly and energetic. We had been dealing with the online sales team, whom wer Upon walking in the door we were immediately greeted by James, he was friendly and energetic. We had been dealing with the online sales team, whom were also nice and easy to deal with, James picked up from there and sold us our car with the all of our requests met. He was fast and made the car buying process painless and seamless. More

Car buying made easy Went to this dealership after much research I was pleasantly pleased. John Serritella was so helpful in explaining all the details and safety features Went to this dealership after much research I was pleasantly pleased. John Serritella was so helpful in explaining all the details and safety features of the vehicle. I didn't feel rushed or pressured to make a purchase and no question was left unanswered. Again thank you McGrath City Honda and John Serritella!! More

Awesome people! Starting from the salesman Dave Kazarian to the manager John Serritella they were both great. My wife and I came in on a Saturday to look at a vehicle Starting from the salesman Dave Kazarian to the manager John Serritella they were both great. My wife and I came in on a Saturday to look at a vehicle we liked. They let us test drive it and we fell in love with it. I told John we would be in the following Saturday to buy the vehicle. I forgot I told him Saturday and my wife and I came in on Friday night instead. John was surprised we came in a day earlier but he had our vehicle and paperwork ready for us in less than an hour. John and Dave are so personable that we could have stayed for hours talking. John went above and beyond our expectations to make sure we were happy with the price, the interest rate and extended warranty. He handled everything in a professional manner! We would definitely buy another car from them and will recommend our family and friends. More

Great customer service Dave Kazarian went above and beyond to get me into a new car, excellent customer service, also i want to thank John Serritilla both really helped me. Dave Kazarian went above and beyond to get me into a new car, excellent customer service, also i want to thank John Serritilla both really helped me. More

Great dealership I recently purchased a new vehicles at this dealership. I was treated well and the process was efficient. Mr Serritella helped make the number work a I recently purchased a new vehicles at this dealership. I was treated well and the process was efficient. Mr Serritella helped make the number work and provided me with a great deal ! I would recommend this dealership ! More

Excellent Process! I recently purchased a new Honda Civic. John Serritella was the reason I walked out of the dealership happy and confident that I made the best purchas I recently purchased a new Honda Civic. John Serritella was the reason I walked out of the dealership happy and confident that I made the best purchase! He was very patient with me and helped me stay within my budget. I will be a repeat customer because of him. Thank you! More