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McGrath City Honda

Chicago, IL

4.4
782 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 782 reviews

July 24, 2018

Jeremy and Michael Rock Jeremy and Michael really took care of me and I really like this service department because of them! A really great and caring set of people. More

by Bg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez , Michael Tapia
Jul 24, 2018 -

McGrath City Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 18, 2018

Excellent job I have been coming here all the time. I will recommend this to my friends . Looking forward to buy Honda in the future. More

by Irene5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Jul 19, 2018 -

McGrath City Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 18, 2018

30,000 mike check up My service was completed in less time than estimated. Carlos was very helpful and helped me to decide which services to do because I couldn’t afford a More

by Margaretrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 19, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 14, 2018

Service Good Mornig my service today was excellnt Jeremy Sanchez was very polite and quick. Mcgrath has alway provided me with good service I had six cars . More

by John mika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 10, 2018

Service Politeness ,Positive attitude and will continue to come back. Additionally, he is professional explained all concerns. And, washed the car. Have a n More

by HondaPilot2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
Jul 12, 2018 -

McGrath City Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 10, 2018

Great Service was great thank u Carlos Gonzalez. I recieved an oil change and patched up a tire that had a nail. And he updated me on the progress and wait More

by Janet chaparro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
Jul 12, 2018 -

McGrath City Honda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 07, 2018

Service THE SERVICE DEPARTMENT IS AWESOME, they take great care of you! The TWO waiting rooms are LOVE with huge flat-screen TVs!! Complimentary car wash up More

by HondaLuvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McGrath City Honda responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 06, 2018

Great Experience! Jeremy at McGrath was very helpful and communicative when it came to getting my oil change and tire rotation. Thank you Jeremy and McGrath for your he More

by madelinecr23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McGrath City Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing McGrath City Honda's Service Department. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 03, 2018

Vehicle Purchase Ricardo Ferrusquia, Was kind and EXTREMELY helpful. He made my purchase as painless as possible. Although I do speak both English and Spanish it wa More

by Mari
Recommend Dealer
Yes
Employees Worked With
Ricardo Ferrusquia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

McGrath City Honda responded

Hello Mari and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ricardo was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

July 03, 2018

Today's visit Carlos greeted me this morning and accommodated me earlier than my scheduled appointment so I can go to work and not use the drop box. More

by Tika
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 03, 2018 -

McGrath City Honda responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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