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McGrath City Honda

Chicago, IL

4.3
761 Reviews

6720 West Grand Avenue

Chicago, IL

60707

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Showing 761 reviews

December 03, 2020

I purchased a 2020 CR-V a few weeks ago from Jimmy! He was very helpful with answering all my questions and explained everything very well. More

by Jessicaj895
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Dec 07, 2020 -

McGrath City Honda responded

Hello and thank you for your perfect-star review. We are thrilled to know about your experience with our team at McGrath City Honda. Our team is dedicated to providing the best assistance to every customer and we're glad that you are greatly pleased with our service. Thank you for choosing to buy your 2020 Honda CR-V from our dealership. Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

December 03, 2020

Helpful staff that answered my questions. I was satisfied with the service. I have no complaints. I did not feel like they were trying to trick me. More

by Mapwad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso, Jeremy Sanchez
Dec 07, 2020 -

McGrath City Honda responded

Hello and thank you for leaving us with your positive rating. We are glad to know about your service experience with our team here at McGrath City Honda. Our team indeed works with every customer with complete honesty and dedication and we're happy to know that you were satisfied with the service provided to you. Come back soon, take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

December 01, 2020

$80.00 oil change turned out to be a $3000 bill. For an 80 year old woman on a fixed income. Bad news travel fast NOT A HAPPY CUSTOMER!!! More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Barreli
Dec 11, 2020 -

McGrath City Honda responded

Hi Ron, thank you for sharing your review with us. We are disheartened to know about your experience with us, but we assure you that we provide transparent and honest service to our customers. We would like to assist you in every way possible, please call our Customer Relations Manager, Dana Grande at 773-836-3904 or email her at dgrande@mcgrathcity.com. Take care.

November 30, 2020

I went to this dealership today and Marcin Z. helped us pick out a new Honda CRV. He took great care of us and made sure we found the perfect car. He wasn’t pushy and worked with us to get us a good price More

by Marin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz , Dariusz Senkow
Dec 03, 2020 -

McGrath City Honda responded

Hi Marin, thank you for leaving us with your wonderful review. We are beyond thrilled to know about your experience with our team at McGrath City Honda. Indeed, we never push our customers for sale and we work dedicatedly with every customer to assist them with what they are looking for. Thank you for trusting our team. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 20, 2020

Clean and efficient process for maintenance on the car. Erika was friendly and updated me concerning the maintenance process. The car was ready for me in a few hours. Thanks! More

by jwhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Switzer, Ryszard Choroszy , Bill Miller
Nov 23, 2020 -

McGrath City Honda responded

Hi there, thank you for leaving us your great review! Our team at McGrath City Honda works hard to go above and beyond for each of our valued customers. We're so happy to hear about your wonderful experience. We hope to do business with you again in the future. Thanks again, and have a great day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

November 19, 2020

Juan Cruz, muy buena persona, me senti muy a gusto con el servicio, no tengo ninguna queja, todo me precio excelente, al manager Luis Gonzales muy buena persona, todo excelente More

by arturosilva374
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
November 16, 2020

Jimmy is the best! We love our new Odyssey! He did everything he said he was going to and then some! Amazing experience without any headaches! More

by jimmy.boosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Nov 23, 2020 -

McGrath City Honda responded

Hello Jimmy, we are thrilled to know about your purchase experience with us. Thank you for your positive words for McGrath City Honda. Our team works hard to ensure a smooth buying journey for every customer. We are glad to know that you love your new Honda Odyssey and thank you for choosing us. Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 14, 2020

Amazing service, Juan Cruz help out greatly and I would recommend this dealership to anyone looking for a good price and great sales people for a car More

by Ricardo Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
Nov 17, 2020 -

McGrath City Honda responded

Hi Ricardo, we are happy to see your review of McGrath City Honda. Thank you! Our team works hard to provide the best deals to our customers accompanied by a great service experience. We appreciate your recommendation and we hope to assist you again soon. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 14, 2020

Juan “Carlos” at McGrath City Honda is a great and caring salesperson. He was very knowledgeable and helped me learn the car’s features before I left the lot. He deserves a 10 star rating! More

by jfr_0876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan “Carlos” Alas
Nov 17, 2020 -

McGrath City Honda responded

Hello and thank you for your kind words. We are glad to know about your experience with our team at McGrath City Honda. Our team always aims to ensure an excellent experience by providing complete assistance in every customer's buying journey. Thank you for choosing us. Have a good day. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 10, 2020

Marcin is best. I definitely tell my freinds to see him when they need a new set of veels. He is great man and sellsman. I am Grzegorz. More

by Grzegorz Golota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcin
Nov 13, 2020 -

McGrath City Honda responded

Hello Grzegorz, thank you for leaving us with your positive review. We are happy to know about your buying experience with our team at McGrath City Honda. Our team works hard every day to provide excellent customer service. We are glad that you are satisfied with your purchase and thank you for recommending us. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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