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McGrath City Honda

Chicago, IL

4.3
761 Reviews

6720 West Grand Avenue

Chicago, IL

60707

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Showing 761 reviews

July 23, 2021

Honda on grand has Great staff, quick service!! always quick to respond to any concerns and recommendations my car needs! I been going there since 2009.. only place i would get excellent service!! More

by D_D_1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
Jul 30, 2021 -

McGrath City Honda responded

That's awesome to hear! Our team takes pride in offering quick and reliable service to our customers backed by expert advice. We are thrilled to hear these in action through reviews like yours. Thank you! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 23, 2021

I always receive great service here! This is my second car that I bought. Jose has always given me excellent service and answers all my questions. More

by eby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
Jul 30, 2021 -

McGrath City Honda responded

Wow, what a fantastic review, Eby. The team at McGrath City Honda is committed to providing our customers with first-class service, and the positive review truly reflects that! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 22, 2021

Everyone was very nice and friendly, sales person was awesome and very nice, helpful. I loved the service . Everyone was so courtesy and helpful . everyone asked if we were taken care of and we responded More

by cushingmaureen@gmail.co
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ferrusquia
Jul 30, 2021 -

McGrath City Honda responded

Thank you for leaving a five-star rating for McGrath City Honda. our team is dedicated to providing our customers with a high level of satisfaction, and we are pleased to hear that we have done so. Have a fantastic day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 15, 2021

The staff was all very friendly and helpful throughout the entirety of my visit there. Someone checked in with me from the moment I arrived and my service was provided promptly. More

by Canhelo4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
Jul 16, 2021 -

McGrath City Honda responded

Thank you for writing such kind words about McGrath City Honda! We take pride in our work, and it makes us very happy when our clients post about it. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 13, 2021

Louis McConnell provides thorough and prompt service.Very knowledgeable of his work.I will not hesitate to recommend him to my friends and relatives.Thanks. More

by Cdeoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis McConnell
Jul 14, 2021 -

McGrath City Honda responded

Hello and thank you for taking the time to share your positive feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at McGrath City Honda and what we offer. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 12, 2021

Dealer offered to beat other offers on new Honda by 10%. Once I sent the offer from another dealer, there was radio silence from McGrath. I called several times, and they kept saying they would get back t More

by HondaHRVpurchaser
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Penelope, Clara Sassone
Jul 14, 2021 -

McGrath City Honda responded

We're sorry to hear about the inconvenience you have faced. We want to show why we are known for our customer service, so please contact Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 when you are available. Thank you, and we hope to resolve this matter with you promptly. Dana Grande, our Customer Relations Manager, dgrande@mcgrathcity.com or 773-836-3904

July 12, 2021

Alfonso was incredible and helped with my car maintenance from start to finish. In addition to my normal tuneup I also had another problem at hat Alfonso and his team jumped on and were able to order the par More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
Jul 13, 2021 -

McGrath City Honda responded

Hey Jeff! Thank you so much for taking the time to share your feedback with us. It's fantastic to know that you had a positive experience, and we hope to see you again in your future needs at McGrath City Honda. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 30, 2021

Louis mcconnell really help on top of of his job he keep me posted whats going on with my car and good thing warranty covered the everything and i only jave to pay deductable More

by Lester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis mcconnell, Bill Miller
Jul 01, 2021 -

McGrath City Honda responded

Thank you for sharing what awesome service you received from our team at McGrath City Honda, and please don't hesitate to contact us whenever you have any concerns. Until next time! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 25, 2021

They are always welcoming amd take care of your need. More

by crimildagarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
Jul 01, 2021 -

McGrath City Honda responded

Our McGrath City Honda team is committed to taking care of the needs of our clients, and we're grateful your needs were accommodated well on your recent visit. Thank you, and have a fabulous day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 24, 2021

Service and staff are great would recommend to all friends More

by DEH3247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
Jul 01, 2021 -

McGrath City Honda responded

Thank you for showing your appreciation for McGrath City Honda, and please contact us if ever you have any questions. Until we hear from you again, take care! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

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