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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
775 Reviews
Contact Dealership

6720 West Grand Avenue

Chicago, IL

60707

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Showing 775 reviews

November 06, 2021

Everyone at the dealership was attentive and helpful. I would recommend them to others. Thank you. More

by Beacomginny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2021

Closest location of the McGrath family to my house, good service, will be back for sure More

by Je.reyesg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

McGrath City Honda responded

Thank you for sharing your kind words with us. Our team at McGrath City Honda works hard to provide the best service, and it makes us happy that it reflected during your visit to our dealership. We look forward to serving you for many years to come. Have a lovely day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 31, 2021

Lies , changes price , 3days to get a price,Don’t waist Lies , changes price , 3days to get a price, Don’t waist your time. Not reputable. More

by Noputt62902
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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Nov 01, 2021 -

McGrath City Honda responded

We're sorry to hear that you had a less than amazing experience with us. We strive for the highest standard, and it pains us when our customers are not satisfied. We want to hear more from you regarding your experience. If you could, please contact Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or call 773-836-3904. We hope to hear from you soon!

October 30, 2021

I like the services and attention that you provide to the clients thank you so much. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherome Snell
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Nov 01, 2021 -

McGrath City Honda responded

Thank you for your lovely feedback, Beth! The McGrath City Honda team is delighted we could serve you so well. Until next time, take care! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 30, 2021

I like that I can wait while my car is worked on. Servuce prices have been going. That's not good More

by ajdellutri
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Nov 01, 2021 -

McGrath City Honda responded

Thank you so much for taking the time to share your feedback with our team at McGrath City Honda. We agree; our prices are comparatively higher than your local dealership because we don't compromise on our service. We look forward to working with you again soon! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

Nov 01, 2021 -

ajdellutri responded

But, $59 for an oil change? That's really steep! It used to be around $25. I also used to get coupons for a lower price.

October 29, 2021

They lie, price a car,Then when you buy repriceTried to They lie, price a car, Then when you buy reprice Tried to charge 2000 over asking Took 3days to get a price Don’t waist your time with this place More

by Noputt62902
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Juan Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Sassone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike will not bother to answer his emails
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Nov 01, 2021 -

McGrath City Honda responded

Thanks for taking the time to share your experience. Our customers are very important to us, and it's disappointing to hear we may have let you down! Providing upfront, honest service is something we're known for so your review is concerning to us. Please reach out to Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 at your earliest convenience.

October 28, 2021

Always providing great customer service. Thanks again team McGrath. See you on the next visit! More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2021 -

McGrath City Honda responded

It's always our focus to provide excellent service to our guests at McGrath City Honda. Thank you for giving us a 5-star review, Larry. We are looking forward to your next visit! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 25, 2021

They have great customer service ,skills, they were friendly , service was fast . Very organized & attentive More

by nroldan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

McGrath City Honda responded

Thank you! Your feedback about our service at McGrath City Honda made our day even better! We will be happy to assist you again in the future.

October 19, 2021

Alphonso was great to work with. Honda was vague about problem with complete transmission failure. Reset codes after 28 days and said they’ll replace transmission if they come up again. Wow I feel reall More

by ssred
Friendliness
Recommend Dealer
No
Employees Worked With
Alphonso
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Oct 20, 2021 -

McGrath City Honda responded

We're sorry to hear about your experience. It pains us to hear that our customers had a less than amazing experience in our dealership. We truly stand behind our brand, and when failures do come up, our staff works hard to handle them best way possible. We would like to hear more about your concerns so we can make things right. Please reach out to Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 when you are available. We hope to hear from you soon!

October 19, 2021

The staff is nice and very professional. Qwick service. Will recommend their dealership to all More

by sashkotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

McGrath City Honda responded

Thank you for spreading the word about McGrath City Honda! We're happy you had an excellent experience. We hope to take care of your needs again! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

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