Back

McGrath City Honda

Chicago, IL

4.3
761 Reviews

6720 West Grand Avenue

Chicago, IL

60707

Directions

By Type

Showing 761 reviews

March 04, 2022

I made an appointment online for an oil change advertised gas two for 99.95. When I brought my car in I was told that special was over and the price was now 119.95 for two oil changes. I was not happy with More

by Chips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
February 12, 2022

Bad service and to expensive, they don’t respect coupon’s . I’m never back this place. More

by Efrak
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Feb 17, 2022 -

McGrath City Honda responded

Hello, we're sorry to hear about your situation with our service department. Our team strives to be friendly, courteous, and professional at all times. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further.

February 09, 2022

This dealership offers great service and the personnel is very courteous. I greatly recommend this place. More

by irispena2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Miller, Jeremy Sanchez
Feb 11, 2022 -

McGrath City Honda responded

Thank you for your five star review!

February 04, 2022

Great buying experience with Ryszard Choroszy. He has excellent customer service and communication. He’s very knowledgeable and worked to get me a fair deal. Thank you so much. I’d recommend working with More

by Sbsr032
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryszard Choroszy , Dariusz Senkow
Feb 07, 2022 -

McGrath City Honda responded

We appreciate you taking the time to leave us a review! Thank you for choosing McGrath City Honda, we hope you LOVE your new vehicle!

February 04, 2022

Yo Daniel jimenez compre un carro me cobraro las protecciones y no me las pusieron as hoy y me las pusieron en 1 hora 20 minutos cuando el mecanico me dijo que Melos ponía durante el fin de semana More

by Daniel jimenez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcin Zdanowicz
Feb 07, 2022 -

McGrath City Honda responded

Hello, we're sorry to hear that your experience wasn't exceptional. Our team strives to be friendly, courteous, and professional at all times. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further.

January 29, 2022

The service I received was great. From my reception, to personally meeting the Service Manager (Jeremy Sanchez), to the continual updates as to the progress on the service, all the way to the final check o More

by joeythek58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine, Karen, Jeremy Sanchez
Jan 31, 2022 -

McGrath City Honda responded

We love 5 star reviews, thank you for yours Joey!

January 22, 2022

Quick, professional service every time I go there. I Quick, professional service every time I go there. I would highly recommend this dealership. Devon and Jeremy were extremely helpful. More

by Patpassi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon, Jeremy Sanchez
Jan 24, 2022 -

McGrath City Honda responded

Thank you for trusting our team with your Honda. We look forward to continuing to maintain your vehicle.

January 21, 2022

I was greeted and checked in immediately . Jasmin was very nice and directed me to the waiting room which was very comfortable.and nice. I only waited about 2 hrs. Jasmin came and brought me to the cash More

by grandinettimichaelsingjazz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Miller, Jeremy Sanchez
Jan 24, 2022 -

McGrath City Honda responded

Thank you for taking the time to leave us a review! We love to hear that our team took great care of you during your visit. Thank you for choosing McGrath City Honda!

January 20, 2022

The wrokers are excellent and I received pristine service! I Highly recommend coming to McGrath!! More

by marye_moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariusz Senkow , Milton Stewart
Jan 21, 2022 -

McGrath City Honda responded

Mary, thank you for trusting our team with your vehicle purchase, welcome to the McGrath Family!

January 17, 2022

Humberto was great. Provided thorough explanation of services needed when I went in for an oil change . More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto P
Jan 21, 2022 -

McGrath City Honda responded

Melissa thank you so much for leaving us a review! We are happy to hear Humberto was a great help to you! Thanks for choosing McGrath City!

...
16
...