McGrath Buick GMC Cadillac
Cedar Rapids, IA
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180 Reviews of McGrath Buick GMC Cadillac
I recently had the pleasure of working with Nathan Bock at McGrath's Buick Cadillac Kia and I found him to be very friendly and easy to work with. He did not push me with high pressure sales tactics and le at McGrath's Buick Cadillac Kia and I found him to be very friendly and easy to work with. He did not push me with high pressure sales tactics and let me take my time to buy the car I wanted. In fact he went to another dealer in Iowa to get the car I wanted as they sold the car I had originally been looking at. He is very professional in everything he worked with me on. I would highly encourage anyone wishing to buy a Buick or Cadillac to work with Nathan. Tom Petsche More
I was not an easy person to deal with. I did not know I was not an easy person to deal with. I did not know what I wanted in a car or truck. I did know what I wanted to pay for my car or truck. I was i I was not an easy person to deal with. I did not know what I wanted in a car or truck. I did know what I wanted to pay for my car or truck. I was in there three times before I bought anything. I bought a Ford Escape. I asked my sales person three times what the price of the truck was and never did see the price of it until we started talking financing. I am VERY UNHAPPY about that. For that reason I will not buy at a McGrath dealership again. I have told a lot people about it and they agree that, that is bad business. The people were nice but when I ask a question I want it answered. I took my truck to my mechanic and he told me that there are two problems with my Escape and the sales person said McGrath won't fix it if I want to keep my price down which is bad business again. I was in a bind needed a car yesterday. I was tired of the people and tired of looking for a car so I bought the Escape. Although I do like my Escape I now have to put about $500.00 into a car I just bought. :( More
Overall I was impressed with the shopping experience. People were very friendly and helpful. Be ready for a "hard" sell on warranties that you may or may not want. The only thing that left me wonderi People were very friendly and helpful. Be ready for a "hard" sell on warranties that you may or may not want. The only thing that left me wondering about this dealership, it is the first car I have bought through a dealer that did not cone with a full tank of gas??? Other than this one setback it was a great experience. More
The whole process was quick and easy. The only observation I will share is that the finance guy missed a few items on my lease paperwork and did not provide copies of all ppwk as orignally stated. observation I will share is that the finance guy missed a few items on my lease paperwork and did not provide copies of all ppwk as orignally stated. He conveniently met me at my place of work to fix/complete the ppwk and all seems to be ok, even though ALLY sent me a notice acknowlegding some (addtional ?) gaps that they fixed on their end. Since I was encouraging a very FAST experience, I am comfortable with the minor errors, appreciate the recovery and therefore wont dock the overall experience. More
Mel was such a great sales person to deal with..she listened to what we were wanting and showed us several trucks till we found one we were happy with and that's no easy task ... listened to what we were wanting and showed us several trucks till we found one we were happy with and that's no easy task ... More
I purchased a 2013 GMC Denali truck from McGrath and my experience was great! The salesman was very helpful and friendly. I also bought a lot of aftermarket things and that gentleman was also very friendly experience was great! The salesman was very helpful and friendly. I also bought a lot of aftermarket things and that gentleman was also very friendly and helpful. I feel that the team at McGrath auto did everything they could to help me get all the things I wanted. I am very happy with my purchase! More
I just traded in a LaCrosse and bought a 2013 Verano from Austin. Everything went very smoothly and I was happy with all the service. He explained everything very fully. Everyone at McGrath that I had contac Austin. Everything went very smoothly and I was happy with all the service. He explained everything very fully. Everyone at McGrath that I had contact with was very friendly and helpful and very well organized. I am perfectly satisfied and would recommend it to anyone. Diane Toussaint More
Austin knew what type of Cadillac we wanted even though we didn't. We test drove two cars & decided on the XTS. This is the best car we've ever owned. We did not need to haggle for the price. We were g we didn't. We test drove two cars & decided on the XTS. This is the best car we've ever owned. We did not need to haggle for the price. We were given a fair offer. We are very happy Cadillac owners & did enjoy our McGrath experience. More
I purchased this car on the Internet. In addition to having good good, accurate pictures of the car, Russell walked around the car and talked me through it on the phone. His description was totally acc having good good, accurate pictures of the car, Russell walked around the car and talked me through it on the phone. His description was totally accurate. I made a small deposit to hold the car until I could fly down to get it. Russell picked me up at the airport. Between Russell and several other staff members they helped get the temporary permit in place for transport to Canada. Selling to a Canadian customer isn't as simple as everyday deals. However, the Macgrath team took made things as easy as could be including making the border crossing trouble free by having all the paper in place. I couldn't have had better service and wouldn't hesitate to recommend this dealership. I will definitely consider using them again. More
I would recommend that anyone interested in honest, hardworking and patient customer service consider Pat McGrath. This is my third vehicle purchased from the dealership and each time I have been serv hardworking and patient customer service consider Pat McGrath. This is my third vehicle purchased from the dealership and each time I have been served well. I received the best care from Spencer Stout this time around. As you know the economy has had it's challenges, and I have not been a stranger financially to the impact of it. I got a deal that was comfortable for me, while preserving my street credibility. I found them to be empathetic and supportive of my needs. I would highly recommend this team without reservation. Oh....and I ABSOLUTELY LOVE my KIA SORENTO 2013. Who knew? Apparently Spencer did! More