McGrath Buick GMC Cadillac

Best car buying experience ever! Every aspect of the buying experience was enjoyable, from the test drive, to signing the papers. All employees excelled at their job! I would purchase Every aspect of the buying experience was enjoyable, from the test drive, to signing the papers. All employees excelled at their job! I would purchase another vehicle from McGrath based on this experience. More

Great salesman I had quite a time getting my new car, I did not have a great credit score and it was my first loan. While it took a long time, my salesman Andy was I had quite a time getting my new car, I did not have a great credit score and it was my first loan. While it took a long time, my salesman Andy was great. He was friendly and helpful, we chatted about all sorts of things while waiting for the financing to work out. In the end I got a great deal and would definately recommend the dealer to friends. More

Wonderful staff of people and very easy to work with. My wife and I were looking for a vehicle upgrade with 3rd row seating and four wheel drive. We found the vehicle we wanted online but it was in Coralv My wife and I were looking for a vehicle upgrade with 3rd row seating and four wheel drive. We found the vehicle we wanted online but it was in Coralville and we didn't want to drive there to look at it. I contacted Russell Vong at the McGrath in Hiawatha, the salesman that helped me purchase my last vehicle, and he offered to drive from the Hiawatha location to Coralville to pick it up for us just so we could look at it. We were so impressed with the vehicle and the service we received we drove off the lot with our new (to us) vehicle with nothing but smiles. Many thanks to Russell and the staff at McGrath in Hiawatha. More

Great Customer Service I bought my 2013 Certified Cadillac ATS from Lindsey Butterfield. I have spoken with Lindsey several times since the sale and the customer service h I bought my 2013 Certified Cadillac ATS from Lindsey Butterfield. I have spoken with Lindsey several times since the sale and the customer service has been great. I live in Michigan and the car was dealer right to my door. The was my first online auto purchase and the experience has been great. They have done what they said they would do when they said they would do it. More

Satisfaction success i have standards as to what my vehicle must have, and sue snitker helped me find the vehicle for me, but it lacked one thing. So what did they do??? C i have standards as to what my vehicle must have, and sue snitker helped me find the vehicle for me, but it lacked one thing. So what did they do??? CUT ME A CHECK, to go have it done!! Not to mention the customer service, the running all over town to find my perfect vehicle, all I have to say is the experience working with sue and McGrath was phenomenal!!!! I am one satisfied McGrath customer! More

Commitment to Satisfaction McGrath Hiawatha says "Customer satisfaction is our highest priority" and they're not kidding. Due to circumstances beyond everyone's control, I had t McGrath Hiawatha says "Customer satisfaction is our highest priority" and they're not kidding. Due to circumstances beyond everyone's control, I had to go through the purchase process on a pre-owned vehicle twice in only 7 weeks. My experience both times was consistent and the service and personal attention I received was simply outstanding. I didn't encounter anyone who gave me the impression they'd rather be somewhere else, and as someone who has no time for cliches and pressure tactics, I found the McGrath Used Car team to be a pleasure to work with. What a great group of positive, professional people. Above all else, they clearly demonstrated a commitment to making me a satisfied (and long term) customer, and it worked. I love my car and I had a very good buying experience. Special thanks to my sales rep, James Reynolds, who patiently worked with me for many hours this past weekend to help me find exactly the right vehicle for me. More

Our Car Purchase We had a very good experience buying our car here. Sean Stokstad was very knowledgeable and a great help during the process. we would recommend Sean a We had a very good experience buying our car here. Sean Stokstad was very knowledgeable and a great help during the process. we would recommend Sean and McGrath to anyone looking to purchase a vehicle. More

Not Good Just an overall horrible experience. I had poor credit and needed a vehicle pretty bad. I was looked down on. Talk down to. Made to wait for a long ti Just an overall horrible experience. I had poor credit and needed a vehicle pretty bad. I was looked down on. Talk down to. Made to wait for a long time because there were more important people to attend to, but yet they made thousands from this sale. Unfortunately I did buy a vehicle from them. I would not recommend this place to anyone. Just a plain bad car buying experience. More

2016 Kia Sorento Josh Powell was great to work with,made us always feel like we were not pressured into buying anything. Good Job was done by him Josh Powell was great to work with,made us always feel like we were not pressured into buying anything. Good Job was done by him More

Love the car My experience was interesting. I knew we would probably have some issues because my credit is pretty bad. & my cosigner is self employed. We worked My experience was interesting. I knew we would probably have some issues because my credit is pretty bad. & my cosigner is self employed. We worked through the issues which was very time consuming. I now know what I will need to bring the next time I buy a car, so the process goes quicker. I love my Saturn Outlook despite the hiccups. Thanks Randall for not giving up on me. More