McGrath Arlington Kia
Palatine, IL
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HORRIBLE PLACE DO NOT BUY FROM THEM. We agreed to a price that included the extended warranty and $15k for our trade in. Found out after the purchase they charged us again the $3500 for the warranty and gave that included the extended warranty and $15k for our trade in. Found out after the purchase they charged us again the $3500 for the warranty and gave us $1,000 less for our trade then we signed off on. It has been a week they refuse to call us and they refuse to give us a break out on the fees that we paid for our vehicle. DO NOT TRUST ANYONE THERE. We can't even get the GM to talk to us. We love our carnival but definitely over paid. Had to file a formal complaint with Corp. Kia More
Don't deal with the shady scammers. No good faith or respect for the customer. Just dollars signs at any cost. They added bogus fees and charge us for things we specifically agreed NOT to pay for and ch respect for the customer. Just dollars signs at any cost. They added bogus fees and charge us for things we specifically agreed NOT to pay for and change the amount we agreed on for our trade in. Partly our fault for not verifying everything a second time. We put a little too much trust and good faith into them and they changed everything we agreed to in our negotiations. Just typical shady car sales. Perpetuating the shady car salesmen stereotypes. Find another dealer. It will save you some stress. More
This was my second time buying a car from Garrett. This time i got to get a manual Jeep, I cannot tell you how excited I am. Forever and always will recommend your dealership. Thanks a ton! time i got to get a manual Jeep, I cannot tell you how excited I am. Forever and always will recommend your dealership. Thanks a ton! More
Third car that I have bought from Garrett and Cody. Always fun, respectful, funny and knowledgeable on all the vehicles. I got a new Wolf Gray K5. I am sure I will see you soon enough for my next one! Always fun, respectful, funny and knowledgeable on all the vehicles. I got a new Wolf Gray K5. I am sure I will see you soon enough for my next one! More
I came here with my family, which is now a growing family to take a look at some used vans. Garrett was our salesman. He showed a few different vehicles and asked a lot of questions. He helped me and my wife to take a look at some used vans. Garrett was our salesman. He showed a few different vehicles and asked a lot of questions. He helped me and my wife find the perfect van for us. Thank you guys. Everybody was respectable. Cody was great in finance, I could not be any happier. More
I came with my family to purchase a used van. Garrett was our salesman. he showed us a couple of different vehicles and helped find the perfect fit for our now growing family. Cody was great in finance as we our salesman. he showed us a couple of different vehicles and helped find the perfect fit for our now growing family. Cody was great in finance as well! More
Good service. Professional and ready to speak to. Took care of me professionally. Would recommend and be sure to ask questions and verify everything up front. care of me professionally. Would recommend and be sure to ask questions and verify everything up front. More
I had been dreading the car buying process, Chris made it easy, painless, and quick for my family as we found our new car! Within hours Chris found an SUV we love that looks great and is both functional and easy, painless, and quick for my family as we found our new car! Within hours Chris found an SUV we love that looks great and is both functional and affordable for us! More
New to this dealership as I purchased a 2021 Kia Sportage last week but am happy with the purchase. Josh Lemoine was our salesperson and our interaction was good with him. He understood what we wanted to pay last week but am happy with the purchase. Josh Lemoine was our salesperson and our interaction was good with him. He understood what we wanted to pay and explained the costs to us. I would recommend Josh to my friends and go to him again. More
Was never given a copy of my contract or bill of sale. Took almost a week from me to get a response after trying to contact costumer service through their website. My contract said a much higher vehicle p Took almost a week from me to get a response after trying to contact costumer service through their website. My contract said a much higher vehicle price than was verbally agreed upon and from what was written on other paperwork, now I’m out over $1000. Was taken advantage of because I was a first time buyer. More