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McGrath Arlington Kia

Palatine, IL

2.7
297 Reviews

1400 E Dundee Rd

Palatine, IL

60067

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Showing 297 reviews

May 14, 2021

HORRIBLE PLACE DO NOT BUY FROM THEM. We agreed to a price that included the extended warranty and $15k for our trade in. Found out after the purchase they charged us again the $3500 for the warranty and gave More

by Terry G.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cliff, Cody
May 11, 2021

Don't deal with the shady scammers. No good faith or respect for the customer. Just dollars signs at any cost. They added bogus fees and charge us for things we specifically agreed NOT to pay for and ch More

by Thasoundman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cliff, Cody, Erik
May 03, 2021

This was my second time buying a car from Garrett. This time i got to get a manual Jeep, I cannot tell you how excited I am. Forever and always will recommend your dealership. Thanks a ton! More

by Destiny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, Joe, Dave Chavich, Vince Balachia
May 03, 2021

Third car that I have bought from Garrett and Cody. Always fun, respectful, funny and knowledgeable on all the vehicles. I got a new Wolf Gray K5. I am sure I will see you soon enough for my next one! More

by Emilia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chavich, Vince Balachia
May 03, 2021

I came here with my family, which is now a growing family to take a look at some used vans. Garrett was our salesman. He showed a few different vehicles and asked a lot of questions. He helped me and my wife More

by Jose Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Balachia
May 03, 2021

I came with my family to purchase a used van. Garrett was our salesman. he showed us a couple of different vehicles and helped find the perfect fit for our now growing family. Cody was great in finance as we More

by Jose Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pawell, Vince Balachia
May 02, 2021

Good service. Professional and ready to speak to. Took care of me professionally. Would recommend and be sure to ask questions and verify everything up front. More

by dianemareci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Reed and Cory
May 02, 2021 -

dianemareci responded

All went well

May 04, 2021 -

dianemareci responded

They rectified everything. Thank you

May 04, 2021 -

dianemareci responded

All went well

April 27, 2021

I had been dreading the car buying process, Chris made it easy, painless, and quick for my family as we found our new car! Within hours Chris found an SUV we love that looks great and is both functional and More

by marino.jenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duplancich
April 19, 2021

New to this dealership as I purchased a 2021 Kia Sportage last week but am happy with the purchase. Josh Lemoine was our salesperson and our interaction was good with him. He understood what we wanted to pay More

by Bobbi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Hamel
March 10, 2021

Was never given a copy of my contract or bill of sale. Took almost a week from me to get a response after trying to contact costumer service through their website. My contract said a much higher vehicle p More

by Hannahhidder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vince Balachia
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