McGrath Arlington Kia

Please, don't make my mistakes! Read before purchasing from McGrath Arlington Kia: 1) They do not accept third party financing. If you come in pre-approved for an outside loan, they will not accept it. from McGrath Arlington Kia: 1) They do not accept third party financing. If you come in pre-approved for an outside loan, they will not accept it. You have to finance through them. You can later refinance if you wish. 2) There is a required McGrath Protection Package that costs $2495. This basically entitles you to a year of oil changes and lifetime free car washes. (There are other things listed, of course, that you probably wouldn't use, like 10% off accessories). I was told this package was non-negotiable. 3) If you are entitled to "customer cash" or a rebate, make sure you actually get it. I negotiated a price and then was told that my negotiated price already had the rebate included. 4) When you are negotiating with your salesman, he will present you with a document that lists your base price, fees, and taxes. It will also tell you what your monthly payment will be for various loan durations. TAKE A PICTURE of this document and DO NOT sign it without asking if there are additional fees that are not listed there. (There are!) 5) When you meet with the finance guy, he will show you a document that lists your monthly payment and the amount you are financing. He will emphasize these things and not point out that the “Total Sale Price” is significantly higher than what you agreed to with the salesman. Get out your calculator and add all the fees up. Ask to see a paper copy of every page of the finance document. 6) When I bought my new car, I did not ask about additional fees, didn’t notice the price difference (over $1700!), and also didn’t notice that the finance guy sent me away with only the first page of six of my finance documents. Page 2 is where the hidden fees are located, including an $850 fee for Paintless Dent Repair. Never was this fee discussed with me. 7) To make up for this blatant dishonesty, the dealership has given me 3 years of oil changes and tire rotations. This still doesn’t even come close to the original $2495 I paid for one year of this service. More

I was ready to buy a vehicle, but when confirming the advertised price, they add a bogus 'market adjustment'. Pure bait and switch highway robbery, taking advantage of people who can't do math and think advertised price, they add a bogus 'market adjustment'. Pure bait and switch highway robbery, taking advantage of people who can't do math and think about the future. More

I bought my first new Kia from Conor. He knew all the questions I had about the Lx Soul. He and the new car manager were great to work with! questions I had about the Lx Soul. He and the new car manager were great to work with! More

Cliff was a great sales rep to work with. He was knowledgeable and did not play any games. I would recommend him to anyone looking for a Kia. This is my fourth Kia from McGrath and it is always a pl knowledgeable and did not play any games. I would recommend him to anyone looking for a Kia. This is my fourth Kia from McGrath and it is always a pleasure. More

Fantastic experience with Garrett in sales and Sam in financing. I was a pretty tough sell with very specific financial needs, and they went above and beyond. Super friendly guys. Highly recommend and wi financing. I was a pretty tough sell with very specific financial needs, and they went above and beyond. Super friendly guys. Highly recommend and will definitely be back! More

Chris Duplancich was our product specialist and he made the exhausting process of purchasing a new vehicle extremely easy. One of the few times it seemed like the sales team was on our side. He was incredi the exhausting process of purchasing a new vehicle extremely easy. One of the few times it seemed like the sales team was on our side. He was incredibly polite, took his time to explain any steps in the process we were unclear on, and easy to work with! More

We have had nothing but issues since buying our Kia Sorrento here. First, we bought the car and the very next day the windshield wash light came on. Then we realized they didn't give us any floor mats. Sorrento here. First, we bought the car and the very next day the windshield wash light came on. Then we realized they didn't give us any floor mats. We drove an hour and a half back to pick them up and they gave us the wrong ones! Ended up getting weather techs instead of driving back. Now, we just drove an hour and a half for maintenence for an appointment that was made 2 weeks ago and they're saying they will try to "squeeze" us in because they're not showing an appointment even though my boyfriend has a confirmation email and we called 30 minutes before to say we were going to be a few minutes late and the lady confirmed the appointment date and his email...... Now they're telling us the scheduler messed up and accidentally put the appointment in wrong and its supposed to be next week. Said it would be a 2 hour wait. This is absolutely ridiculous and I encourage anyone thinking of buying here to think long and hard. Extremely disappointed. More

Chris helped me with the purchase of a Kia Seltos and the experience was great. He even helped me ship the car to Colorado. Whole process was seamless. Chris was awesome. Thanks again! experience was great. He even helped me ship the car to Colorado. Whole process was seamless. Chris was awesome. Thanks again! More

Chris sold me a 2018 Kia Optima 3 years ago and gave me a great deal on a brand new all new 2021 KIA K5. Thanks Chris. You’re the man. great deal on a brand new all new 2021 KIA K5. Thanks Chris. You’re the man. More