McGrath Arlington Kia

I had a great experience here, not sure why others say differently. Danny was salesman and I don’t want to buy from anybody but him now, lol. He was straightforward about everything. They informed me on t differently. Danny was salesman and I don’t want to buy from anybody but him now, lol. He was straightforward about everything. They informed me on there dealership fees, which I understand, they are a business not a charity. I felt valued and was super happy about my purchase. I think if you go there with the mindset of taking thousands of dollars off an already very low priced car, you’re setting yourself up for a bad experience. I was happy to pay a little more money to buy from a dealer and get so many amenities included, literally never have to worry about car washes, loaners, and free fluid top offs for as long as I own the car, takes a lot of unknown costs down the road. Would 10/10 recommend for anybody looking for their next car. More

I thought we were going to complete a transaction on a 2017 Ford Fusion. We did agree on a price I thought, but I requested a maintenance report and confirmation that there was an owners manual with the v 2017 Ford Fusion. We did agree on a price I thought, but I requested a maintenance report and confirmation that there was an owners manual with the vehicle. Then there was the $1,000.00 "transaction fee" that I didn't care for either. I never heard anything back from them. Tom Ruggero More

Worst experience I’ve ever had at a dealer. Zero transparency, hidden fees, and overall dishonest. Try to only show you monthly payments and hide hidden costs so you end up 5K+ MSRP. They also act l transparency, hidden fees, and overall dishonest. Try to only show you monthly payments and hide hidden costs so you end up 5K+ MSRP. They also act like they are coming back with better offers when in the long run you’d end up paying even more. Never been so happy to have walked away and not bought from someone. Please whatever you do do not give them your business. After I left the sales manager called me and was extremely rude as well. The sales person I was working with displayed no personal skills and was extremely pushy and only cared about trying to take advantage of me at every turn. More

Please, don't make my mistakes! Read before purchasing from McGrath Arlington Kia: 1) They do not accept third party financing. If you come in pre-approved for an outside loan, they will not accept it. from McGrath Arlington Kia: 1) They do not accept third party financing. If you come in pre-approved for an outside loan, they will not accept it. You have to finance through them. You can later refinance if you wish. 2) There is a required McGrath Protection Package that costs $2495. This basically entitles you to a year of oil changes and lifetime free car washes. (There are other things listed, of course, that you probably wouldn't use, like 10% off accessories). I was told this package was non-negotiable. 3) If you are entitled to "customer cash" or a rebate, make sure you actually get it. I negotiated a price and then was told that my negotiated price already had the rebate included. 4) When you are negotiating with your salesman, he will present you with a document that lists your base price, fees, and taxes. It will also tell you what your monthly payment will be for various loan durations. TAKE A PICTURE of this document and DO NOT sign it without asking if there are additional fees that are not listed there. (There are!) 5) When you meet with the finance guy, he will show you a document that lists your monthly payment and the amount you are financing. He will emphasize these things and not point out that the “Total Sale Price” is significantly higher than what you agreed to with the salesman. Get out your calculator and add all the fees up. Ask to see a paper copy of every page of the finance document. 6) When I bought my new car, I did not ask about additional fees, didn’t notice the price difference (over $1700!), and also didn’t notice that the finance guy sent me away with only the first page of six of my finance documents. Page 2 is where the hidden fees are located, including an $850 fee for Paintless Dent Repair. Never was this fee discussed with me. 7) To make up for this blatant dishonesty, the dealership has given me 3 years of oil changes and tire rotations. This still doesn’t even come close to the original $2495 I paid for one year of this service. More

I was ready to buy a vehicle, but when confirming the advertised price, they add a bogus 'market adjustment'. Pure bait and switch highway robbery, taking advantage of people who can't do math and think advertised price, they add a bogus 'market adjustment'. Pure bait and switch highway robbery, taking advantage of people who can't do math and think about the future. More

I bought my first new Kia from Conor. He knew all the questions I had about the Lx Soul. He and the new car manager were great to work with! questions I had about the Lx Soul. He and the new car manager were great to work with! More

Cliff was a great sales rep to work with. He was knowledgeable and did not play any games. I would recommend him to anyone looking for a Kia. This is my fourth Kia from McGrath and it is always a pl knowledgeable and did not play any games. I would recommend him to anyone looking for a Kia. This is my fourth Kia from McGrath and it is always a pleasure. More

Fantastic experience with Garrett in sales and Sam in financing. I was a pretty tough sell with very specific financial needs, and they went above and beyond. Super friendly guys. Highly recommend and wi financing. I was a pretty tough sell with very specific financial needs, and they went above and beyond. Super friendly guys. Highly recommend and will definitely be back! More