McGrath Acura of Westmont
Westmont, IL
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My experience with McGrath Acura was surprisingly pleasant. At most car dealerships salesmen are milling around, competing for your business. At McGrath we were able to walk around the parking lot pleasant. At most car dealerships salesmen are milling around, competing for your business. At McGrath we were able to walk around the parking lot without feeling pressured. When we were ready to get more information about a vehicle, Mr. Vestuto was very friendly and made us feel comfortable. He knew the vehicle we were wanting to purchase well and was able to show us details I wouldn't have noticed otherwise. Mr. Vestuto and the finance manager Mr. Kabro worked well together and seemed genuinely committed to getting us the best price and deal on the vehicle we wanted to purchase. After all the paperwork was signed, Mr. Vestuto didn't just send us on our way, but arranged for Henry to show us the options in the car. Henry took his time, ensuring that I understood all of the features inside the vehicle. He helped me to pair my car with the handsfree headset in the vehicle, and also to upload my phone contacts. Overall the experience was fantastic and I would recommend McGrath Acura to anyone wanting to purchase a vehicle. More
Sam was quick to help me find a car that met my needs and budget. We got a great car at a great price. He also made the purchasing experience enjoyable. Doing the paperwork takes time but Sam and Dean bot budget. We got a great car at a great price. He also made the purchasing experience enjoyable. Doing the paperwork takes time but Sam and Dean both helped make that time pass quickly. Dean also went our of his way to find me the best loan option. Looking forward to stopping in to say hello for my first oil change. More
We had a great experience when we visited this dealership. Sam was a great sales person for us, we felt very comfortable in purchasing our new van dealership. Sam was a great sales person for us, we felt very comfortable in purchasing our new van More
Excellence in customer service from the moment that I stepped out of my previous car into my new car. I highly recommend John V. at McGrath! Thanks! stepped out of my previous car into my new car. I highly recommend John V. at McGrath! Thanks! More
I absolutely enjoyed my first experience buying a car! I was recommended by Farrah Monroe to come to Acura and it was the best decision ever! Beth Markgraf is a EXCELLENT saleswoman and she made sure that I was recommended by Farrah Monroe to come to Acura and it was the best decision ever! Beth Markgraf is a EXCELLENT saleswoman and she made sure that I got in a car and made sure that I was HAPPY! I originally did not come in wanting to purchase a Acura but I am so glad that I did. She was very welcoming and very helpful. She helped me explore all my options and most of all she and Nick Kabro gave me a chance. Before test driving the car I purchased I wasn't enthused on switching to a Acura mostly because I had my mind made up on what I wanted to drive but after test driving it, I fell in LOVE! It had all the features I was looking for plus more! I will definitely be recommending people to come to McGrath Acura. Customer Service was AWESOME! I would really like to thank Nick Kabro for working with me as well and all the work he did to get me in a car and leave happy! Thank you McGrath Acura! I am very pleased with my purchase!!! More
John did an outstanding job working with me on the purchase of this used car. He was flexible, motivated and courteous. He convinced the Sales Manager to let me take the car home overnight. The car purchase of this used car. He was flexible, motivated and courteous. He convinced the Sales Manager to let me take the car home overnight. The car itself was presented in spotless condition. A very satisfying purchasing experience overall! Clint Roberts More
These guys are awesome! Excellent communication throughout the entire process. They worked to get me into an older used car and even ended up with a great rate! Highly recommend this dealer. Free, throughout the entire process. They worked to get me into an older used car and even ended up with a great rate! Highly recommend this dealer. Free, fresh baked cookies in back too!!! More
My last 2 visits to the service department, I have had the pleasure to work with Ryan. I bought my car used at this dealership in Feb 2012. I went to a different Acura dealer for my first oil change. T the pleasure to work with Ryan. I bought my car used at this dealership in Feb 2012. I went to a different Acura dealer for my first oil change. The next time I came back to McGrath and was helped by Ryan. After working with Ryan, I will not take my business anywhere else. I work in the Customer Service industry myself. For me, the #1 thing I look for as a consumer is honest, good customer service. And Ryan provides just that. It starts with his greeting. He makes you feel comfortable and is very thorough. He addresses all needs and concerns and asks the appropriate questions to ensure my needs as a customer are fulfilled. He provides follow-up immediately after the service is provided. And following my visit last week, he even called me the next day to make sure all the work was done to my satisfaction. The truth is you do not find many companies with employees who provide this excellent level of service. It is unfortunate, but it is the truth. When I called to make my last appointment, I wasn't happy with the female I spoke with. She was not helpful. Therefore, I called back to find Ryan and he was able to provide me with the information I needed. Thank you, Ryan! Your hard work and dedication to Acura and your customers does not go unnoticed. More
My experience today was wonderful. I went to by a Nissan Murano and this was one of the best car buying experiences. John was very friendly and personable and appeared to be having fun and enjoying his job Murano and this was one of the best car buying experiences. John was very friendly and personable and appeared to be having fun and enjoying his job. Often times when you go to a car dealership the consumer dreads the experience, however I am already looking forward to purchasing my next vehicle with the McGrath family. Thanks for making the car buying experience easy and pleasant. More
This was now my second Acura. What a great experience, I was working with Phillip over the Phone about the advance program. He was great made sure the TL that I wanted was in there. I got there met with Kei was working with Phillip over the Phone about the advance program. He was great made sure the TL that I wanted was in there. I got there met with Keith it was straight forward no back and forth games I test drove the car because I was in a 2011 tsx but wanted to go alittle bigger. Both Keith and Phil work great together. To finish off my visit I seen Dean always great talking with him made me feel like family. If you want an Acura this is the best car dealership hands down. More