McGrath Acura of Westmont

As soon as we arrived Sam Shaheen promptly approached us and was very professional and helpful. He listened carefully and went out of his way to accommodate our needs. He made us feel very comfortable while and was very professional and helpful. He listened carefully and went out of his way to accommodate our needs. He made us feel very comfortable while waiting for the paperwork to process. Even offered us the best Hot Chocolate we ever had. Overall we had a GREAT experience with Sam. He is truly a great asset to your team. I would recommend this dealership to everyone. More

I went to McGrath Acura to test drive a car I found online. Unfortunately, it had been sold. Chris helped me find another car in my price range that I absolutely loved! Chris and Terry worked together online. Unfortunately, it had been sold. Chris helped me find another car in my price range that I absolutely loved! Chris and Terry worked together to get me a great deal. McGrath is a great dealership with great sales associates! Overall it was a good experience, and I would highly recommend them. More

Great customer service. Chris knew exactly what I was looking for and contacted me right away on the car that just came in. Made it in and out of there in no time even with a trade-in. Nick made the fina looking for and contacted me right away on the car that just came in. Made it in and out of there in no time even with a trade-in. Nick made the financing side of things nice and easy. Overall best experience I have ever had purchasing a car. More

Our experience with Mr Paul Stewart was quite hassle free. We looked @ the car we liked, went home & thought about. Went back the next day to buy the car & we left the dealership happy. We were ready to free. We looked @ the car we liked, went home & thought about. Went back the next day to buy the car & we left the dealership happy. We were ready to buy & the dealership was eager to sell! I do realize that it is an Acura dealership, and wished that Mr Stewart knew more about our Honda Pilot Touring. With that being said, he DID succeed in helping us out with questions & was resourceful in finding out information for us regarding the car we purchased. Overall, my husband (who has a type A personality) was satisfied & was comfortable with the price we paid, the treatment & services we received; makes me a happier wife. Thank you! More

I am an Acura owner and I met Murad at service, I thought that I was asked to go into concierge office to be pressured into buying something I am not ready for, I talked for a while with Murad then he explai that I was asked to go into concierge office to be pressured into buying something I am not ready for, I talked for a while with Murad then he explained to me things I was not aware off, I had an exclant experience with Murad. He let me know that If I ever needed to trade in my MDX that they would give me a fare price. I told him that I don't like the car buying experience, then he assured me that at McGrath Acura of westmont it is way better experience ( I bought my car from different state ). I am not ready to buy now, but soon I will , I am sure I am going to buy from Murad and McGrarh Acura of westmont. For me, the effort and quality of work always win, and McGrath has both. More

It was a pleasant experience to work with the folks at McGrath Westmont. The attention to customer care was exemplary. The price was very competitive as well. Thank you! McGrath Westmont. The attention to customer care was exemplary. The price was very competitive as well. Thank you! More

I bought a car from Roosevelt, and it was the best experience I ever had. He was quick and to the point, did not waste my time. Thank you Roosevelt. experience I ever had. He was quick and to the point, did not waste my time. Thank you Roosevelt. More

My Parents and I were in the area and decided to stop in and see if there were any good deals on used Acura RDX's. When we first entered the building, we were immediately greeted by Murad Alramahi and he d and see if there were any good deals on used Acura RDX's. When we first entered the building, we were immediately greeted by Murad Alramahi and he directed my family and I to Paul Stewart who deals with pre-owned sales. Being a person who has worked in a retail setting for many years, I greatly appreciated the friendliness and warm hearted care/service that Paul gave us. Paul had a vibe that made my family and I want to purchase a car and that's what we ended up doing. Paul sat us down at his desk and he inquired us on details on exactly what we were looking for and what we were willing to spend. Once the information was obtained, Paul ran out and found 2 cars that were right up our alley. He knew of the cars right away too, showing that he has great knowledge of the current inventory of the dealership. Paul showed us 2 used RDX's (2010 RDX TECH and 2011 RDX TECH) and let us test drive one with him and the second one without him. Throughout the first drive, Paul showed great knowledge of the vehicle we were riding and all the features. Any question I or a family member of mine had, Paul knew the answer. After we were finished test driving the cars, my family and I decided to buy the newer 2011 RDX TECH. Paul gave us the numbers on the costs and the transaction went smoothly. We also had a trade-in by the way which Paul facilitated fast and efficiently. I really must say that Paul was probably THE BEST car salesman I have ever worked with. He was friendly, genuine, and knowledgeable. I've seen some very pushy car salesmen before who try to hard close people into making poor/bad decisions which I find is horrible because at the end of the day they are trying to provide customer service. Paul was far from these kind of salesman and I am truly thankful for his time and patience with selling us are newly bought used 2011 RDX Tech. If all salesmen or women are like Paul in your facility, you truly have an amazing sales staff. Today was truly a blessed day on 11/12/13. Thanks Paul, hope you made it to church! -The Ella Family More

The salesperson, Paul Stewart, demonstrated knowledge, professionalism and patience, which are great customer service traits that helped guide me in making the decision right for me and my budget. I truly professionalism and patience, which are great customer service traits that helped guide me in making the decision right for me and my budget. I truly appreciated the information and details that he shared about the Acura TL and Acura ILX. The intimate knowledge that he shared about the brakes, each car’s performance and service costs were extremely helpful in my purchase decision to go with the TL vs the ILX. More