McGrath Acura of Westmont
Westmont, IL
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Spiro was very knowledgeable about the vehicle we purchased and uncommonly patient with us. My wife and I each drove two different vehicles -- effectively four test drives -- and then we settled on purchased and uncommonly patient with us. My wife and I each drove two different vehicles -- effectively four test drives -- and then we settled on yet another one. We never felt rushed. Nick made the "doc" phase a breeze. Henry explained the vehicle controls including the electronics as we were checking out. His demeanor is calm and unhurried -- very much appreciated by senior citizens for whom the electronics can be confusing. More
This is by far the best dealership I have dealt with in a while. They were very friendly and made sure that we left satisfied, which we did. We purchased 1 car 2 weeks ago and we were so satisfied that we ca while. They were very friendly and made sure that we left satisfied, which we did. We purchased 1 car 2 weeks ago and we were so satisfied that we came back later and purchased a 2nd car. All the employees that we dealt with were great! They had a lot of knowledge and provided the best customer service! More
John and Terry did a great job explaining the vehicle and went above and beyond during the sale. Joe is Service also did an amazing job prepping the MDX for pickup and was very nice to work with. Thank you went above and beyond during the sale. Joe is Service also did an amazing job prepping the MDX for pickup and was very nice to work with. Thank you! More
Thanks to Chris and Dean and everyone at McGrath for making this the FIRST pleasant car-buying experience both the wife and I have ever had! We found a nice 2011 Prius for sale on cars.com, well below making this the FIRST pleasant car-buying experience both the wife and I have ever had! We found a nice 2011 Prius for sale on cars.com, well below market value (sticker price $15k, book value around $19k). The salesperson (Chris O'Connor) agreed to have a a cracked wheel cover and a medium-sized dent on a rear quarter panel fixed. While doing the paperwork, we mentioned stepping out for lunch (the wife is expecting, and when it's time to eat, I am NOT standing in her way!) and Chris was kind enough to let us partake of the employees' Saturday food spread... which was delicious (Greek and some Italian). Everyone was kind and professional. They even have a coffee bar here! Turned out that the dent could not be fixed on-site via "paintless" removal, and needed a body shop. No problem for us, since we had the old car and were not trading it in (so we'd be stuck with an extra car). We finished up the deal with Dean Wareh in Finance (very knowledgeable guy!) and were outta there in about three hours. Not bad for a car purchase! The best part... When the dent repair was done at the end of the week, Chris delivered the car to our door (about 25 miles from the dealership). Happily, our old car sold that VERY night to a Craigslist buyer. We love the car, never felt pressured or ripped off, and the dent repair was so good, we honestly could not tell you where it was. McGrath Acura is a class-act, all the way. Coming from an ex-repo-man who's death with a LOT of car dealerships, this is high praise. :) More
Chris and Sam were both very helpful with arranging the purchase of my vehicle. With their help I was able to find the vehicle I was looking for (after several weeks of searching), and I was able to negot purchase of my vehicle. With their help I was able to find the vehicle I was looking for (after several weeks of searching), and I was able to negotiate a price that was fair. The rest of the staff was very friendly, and I felt welcomed. I would definitly recommend this dealership! More
I would like to say thank you one more time for Angel and Dean, they were very friendly and helpful also very professional and they know what to do. Angel hi is such a knowledgeable Sales Rep. about cars an Dean, they were very friendly and helpful also very professional and they know what to do. Angel hi is such a knowledgeable Sales Rep. about cars and also technical part of buying a car. Hi is polite and patient, always answer your questions that very important because the customers sometimes having a loooot of questions:-))) Good experience, and good people to deal with. Thanks Natalie More
John Vestuto knew about the vehicles I was interested in and provided updated info on the vehicles available at the dealership. He provided me with info that helped me decide to take a test ride. He also and provided updated info on the vehicles available at the dealership. He provided me with info that helped me decide to take a test ride. He also helped me work with the Finance Manager and I was able to drive the car home that day. Very easy pressure free process. A good overall experience. More
Very friendly staff. They went above and beyond to make sure that I found the car that I wanted. Dean was more then helpful and showed that he really cared. Great hospitality. Terri was very helpful as wel sure that I found the car that I wanted. Dean was more then helpful and showed that he really cared. Great hospitality. Terri was very helpful as well. Great Experience. More
I came in on Friday ( Black Friday) looking for a certified pre-owned vehicle. Came back on Saturday and Paul helped me immensely. Very knowledgable. So happy with my purchase. Would definitely recom certified pre-owned vehicle. Came back on Saturday and Paul helped me immensely. Very knowledgable. So happy with my purchase. Would definitely recommend McGrath to anyone . More