McGrath Acura of Westmont

Purchase of New Car 2017 I bought a new Acura 2017 MDX. These are fantastic people at Westmont. Dana was wise and extremely patient in helping me thru two days go over the op I bought a new Acura 2017 MDX. These are fantastic people at Westmont. Dana was wise and extremely patient in helping me thru two days go over the options and decide what I really wanted. Patrick was like a magician in locating the exact car. and was very helpful in the details in facilitating the closing. This is the second car I have purchased from Westmont Acura. Their service department kept my first car in excellent shape for 8 years. These people are great to work with and I trust them. I worked with Patrick O'Day and Dana Dangles More

Great car buying experience! Just purchased a used car from Pat at McGrath and he went above and beyond to make sure we got the car we wanted for the price that worked with our bu Just purchased a used car from Pat at McGrath and he went above and beyond to make sure we got the car we wanted for the price that worked with our budget. We were not the easiest customers to deal with I’m sure, but Pat did not give up! Everyone we worked with was very friendly, helpful, and most importantly honest! We will definitely be back in the future! More

New purchase Very impressed with the service of salesman Joe Scala .He went above and beyond his service to our trade in and purchase.I highly recommend Mcgrath L Very impressed with the service of salesman Joe Scala .He went above and beyond his service to our trade in and purchase.I highly recommend Mcgrath Lexus of Westmont and Joe. More

no hassle purchase of a new car I knew what I wanted to purchase. I explained what I wanted and asked if they had it available. If so what would the selling price be and when would t I knew what I wanted to purchase. I explained what I wanted and asked if they had it available. If so what would the selling price be and when would the car be available. Turned they had to locate the car that I wanted, which took a day or two, but the price I was quoted never varied. I was happy with the price quoted and the deal was completed without any hitches or issues. Very simple transaction for all. Will definitely look to McGrath next time I am in the market for a car. More

Did not do the work they charged for We bought a new TLX from this dealership in 2016. I have since brought it back there for its regular maintenance, which isnt cheap but it saves my hus We bought a new TLX from this dealership in 2016. I have since brought it back there for its regular maintenance, which isnt cheap but it saves my husband some work. That being said, my husband is very weary of trusting that the work that people pay for gets done. The last time I brought the car in, I paid to have the tires rotated & he didn't believe that it got done. So, when it was time to bring the car in again, he marked the tires & insisted I double check them after the service was completed to ensure it was done. So I did & the tires were in the same position. I immediately told the service writer who insisted that they did rotate them. I explained how I knew they were not rotated & she asked me to show her. When we returned to the building, I heard her tell a group of mechanics that we had marked the tires. I asked that the service be refunded & she told me they could not refund it bc they would need to mail me a check but they could comp my next service. At this point, I asked to speak with the manager. Long story short, after they reviewed the security video, they admitted the mechanic forgot to rotate the tires. So the manager did refund my money, they rotated the tires, & supposedly changed the filters ( haven't had the time to double check those yet, but will later this weekend), they also promised to comp my next oil change. Is it possible they forgot? Sure but given we marked the tires due to suspicion they didnt do it last time. Well, lets just say they lost our trust. If I do return, I will insist on watching them while they work on the car. I am thankful for the efforts of the service manager, his dedication to customer service was the only redeeming thing throughout my experience. Bottom line-be careful. More

Trade In Went in for service on vehicle and ended running into same sales guy who sold us the car and ended up talking about another experience with another em Went in for service on vehicle and ended running into same sales guy who sold us the car and ended up talking about another experience with another employee there and the non friendly encounter and in the end he worked with us on doing a trade in for another car, which the previous employee did not give us a chance. Thank You Carlo Buonavolanto. More