McGrath Acura of Westmont

Great Experience & Helpful People Throughout!! Every single person that I worked with at the dealership was helpful, kind, and explained and answered all of my questions. It was a great experie Every single person that I worked with at the dealership was helpful, kind, and explained and answered all of my questions. It was a great experience and I’m excited about my new car. Thank you to everyone who helped! Henry, Wally, Gerry, and Ulises. I love my car!! More

GREAT SERVICE. GREAT EXPERIENCE. SALES: Gerry was the main reason we got home with our ILX. Along with the help of the Finance Team, they were able to work out our almost impossible t SALES: Gerry was the main reason we got home with our ILX. Along with the help of the Finance Team, they were able to work out our almost impossible trade-in. The process was long for us. We had a lot... A LOT of questions but Gerry always answered and accomodated our business. We were scheduled appropriately and was never felt rushed. SERVICE: Next night after we got our car? Ran a pot hole and blew a tire. We called Gerry... Again. Long story short, he got us a deal, and we got our car the next day. 2nd time we bought a car from here. Will buy again. More

"Great Experience" I would always remember Garry for the great favor he gave us. He helps me a lot with my first car and It was the best experience with him. I would always remember Garry for the great favor he gave us. He helps me a lot with my first car and It was the best experience with him. More

Happy customers I would like to recognize Gerry for his great service and patience. We love the vehicles we purchased and would not hesitate to return in the future. I would like to recognize Gerry for his great service and patience. We love the vehicles we purchased and would not hesitate to return in the future. More

Great interaction GERRY a man who puts integrity 1st. Never tried to sell me instead allowed me to buy the car I wanted. Could not be a better experience GERRY a man who puts integrity 1st. Never tried to sell me instead allowed me to buy the car I wanted. Could not be a better experience More

Great Experience! We were in contact with our salesman, Gerry Arquines. He emailed us various packages for an Acura MDX to go over and see which one suits our needs. We We were in contact with our salesman, Gerry Arquines. He emailed us various packages for an Acura MDX to go over and see which one suits our needs. We were able to bring a certified pre owned Acura MDX home to test drive for a day. When we returned it the following day, he let us test drive an RDX to get a feel for which one we preferred. He was very patient, knowledgeable and made us feel very comfortable. He was not at all “pushy”. We are very happy with the experience and with the MDX we purchased. We will definitely come back here to buy our next vehicle. More

Back Home Overall my experience with McGrath was great! Gerry My sales person went above and beyond to ensure that my experience was exceptional by listening Overall my experience with McGrath was great! Gerry My sales person went above and beyond to ensure that my experience was exceptional by listening to my needs and ensuring that he could meet my requests. Gerry was aware of the distance that I had come to purchase from him and he worked with the staff to ensure that I was able to get in-and-out as quickly as possible without risking a high level of service. The team worked together to "get me back home" in my MDX. Thx Gerry and team! More

Very pushy, aggressive, rude one of the worst car buying experiences. Sales team was extremely aggressive and pushy. At one point, we told them they made us felt uncomfortable, bu one of the worst car buying experiences. Sales team was extremely aggressive and pushy. At one point, we told them they made us felt uncomfortable, but they didn’t listen or seem to care how they made us felt. It was the end of the month so everyone was just eager to make that sale without taking customers feelings into consideration. When we finally came to an agreement, sales guy shook our hands abruptly and refused to look us in the eye and just walked away. After all of that, we had to wait Almost 2 hours to see someone in finanace (we didn’t get to leave well until after 9pm). It took 1.5 weeks to finally have the dealership make the arrangements with our bank to transfer the loan. Myself, my husband and our agent could not get anyone on the phone, kept having to leave voicemails with no response. When I was finally able to get through, I explained we had tried contacting multiple times from multiple people. His response was to email him. So I could not take care of the matter when I already had him on the phone. Poor customer service across the board. Will not return nor recommend anyone to use this dealership More