McGrath Acura of Westmont

The technicians are courteous, knowledgeable, and efficient. I have been going to Acura Westmont for over a decade and have always had outstanding customer service. They never disappoint efficient. I have been going to Acura Westmont for over a decade and have always had outstanding customer service. They never disappoint More

Did not receive the attention as previous visits by far. Nobody went over service in detail. Felt rushed and not welcome by all including when paying. Nobody went over service in detail. Felt rushed and not welcome by all including when paying. More

Bought a certified used 2018 Acura RDX today. Mitch my salesman was great. Got a great price and the warranty was more than I expected. They showed me all the gadgets and I was more than satisfied. Paperw salesman was great. Got a great price and the warranty was more than I expected. They showed me all the gadgets and I was more than satisfied. Paperwork and show- and- tell, I was out in 2 hours. More

Ed Dreyer did an excellent job of describing what I should expect on squeak from brakes backing down my driveway. Described normal and suggested to bring in in to be safe. should expect on squeak from brakes backing down my driveway. Described normal and suggested to bring in in to be safe. More

Took my Acura here for regular maintenance and everything was easy from start to finish! I previously went to Acura in Naperville and not only did Westmont Acura have better pricing, but their service and pr was easy from start to finish! I previously went to Acura in Naperville and not only did Westmont Acura have better pricing, but their service and process to make an appointment was much, much better! Will continue working with Westmont Acura for all my needs. (Special thanks to Dan G. for the great service!) More

Been a service customer since 2012. Always get the service I need promptly and professionally. I have never been disappointed!!! Wouldn’t know how their prices compare to a local shop- because I I won service I need promptly and professionally. I have never been disappointed!!! Wouldn’t know how their prices compare to a local shop- because I I won’t anyone but the dealer. They’ve helped with warranty repairs, and I know they’re using the right parts and fluids! I’m in no hurry to replace my 2011 RDX / 76K miles. But when I do. It will be with them. More

Excellent service from making the appointment, intake at the service center, explanation of the nature and extent of the services to be rendered, providing a sanitized loaner and follow-up phone conversatio the service center, explanation of the nature and extent of the services to be rendered, providing a sanitized loaner and follow-up phone conversations. More

needed routine maintenance for our MDX. Cathy and her team are always excellent and explain everything along the way..will continue to use them and buy from them !! team are always excellent and explain everything along the way..will continue to use them and buy from them !! More

I have been a Customer since 1998 and Cathy has always been excellent, but service deteriorated suddenly in the last 3 years. Cathy told me she no longer works directly with customers (strange because 3 been excellent, but service deteriorated suddenly in the last 3 years. Cathy told me she no longer works directly with customers (strange because 3 other reviews mention her in the last few months) In the last 3 years I have been dumped on new in-experienced techs who caused more problems and I had to return to fix them. Two months back I took my car for an oil change, got over billed and got a burning smell - took 6 weeks to finally get that fixed. Last Monday, I took it to fix a sticking ignition key. Acura no longer makes the part, but they were unwilling to point me to an alternative and told me to go to a locksmith - would not even suggest where to go or what to install. rachel >>As Per Cathy we will not install aftermarket parts or locate parts. I have been left to fend for myself - obviously loyalty does not matter to acura of westmont. So much for paying the higher dealer rates for 22 years. I should have gone to other repair shops - at least I would have had a backup. Now they want me to buy another car from them, but I would rather look at other dealerships . More

I have been going to McGrath Acura in Westmont for years. The staff is very professional and reliable. Ed Dreyer is absolutely incredible. He truly cares for his customers. The staff is very professional and reliable. Ed Dreyer is absolutely incredible. He truly cares for his customers. More