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McGrath Acura of Westmont

Westmont, IL

4.8
1,189 Reviews

400 East Ogden Avenue

Westmont, IL

60559

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Showing 1,189 reviews

November 02, 2021

Absolutely worst dealership I've dealt with, the worst customer service ever. Was trying to work a deal out with them all for them to text me a hour and a half later saying the vehicle was sold. Seems thi More

by seanfigs7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan and Angelo
October 30, 2021

Great customer service every time. Michelle in the service department was great! Very attentive to making sure everything I needed was taken care of. More

by corkeywilburncarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson
October 29, 2021

Great service from Sam Shaheen. He was very patient and low pressure. He was very knowledgeable. More

by jpudlo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shaheen
October 29, 2021

Clean area, no clutter. Friendly staff and sales-people. Comfortable environment, didn’t feel rushed or out of place when purchasing a vehicle. More

by Trevorjamesgulley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lewin
Oct 29, 2021 -

McGrath Acura of Westmont responded

Thank you, Trevorjamesgulley. We appreciate your kind review and purchase of your Acura ILX at McGrath Acura of Westmont. Like us on Facebook to stay connected to us, and have a great day!

October 29, 2021

Have worked with Bill Angelakos to get the exact color/model/type car we desired during this chip shortage. Though it took a number of weeks, Bill was attentive and kept us update on shipments avai More

by sr33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Angelakos
October 28, 2021

The reason I purchase Acura products from this dealership is due to their excellent service dept More

by pjstockmal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Oct 29, 2021 -

McGrath Acura of Westmont responded

Thank you for your kind words! We aim to provide our guests excellent service at all times, and we appreciate you for recognizing our efforts. We are looking forward to assisting you again at McGrath Acura of Westmont!

October 28, 2021

Impeccable attention to inquiries, attentive to address needs/issues (which have all but nil on all three of my consecutive leases). Prompt attention by service department, service manager and technicians. More

by DearJimPrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Brady: salesperson, now in finance. , Cathy Kacor, Ed Dryer
October 23, 2021

Confident service is done correctly and I am treated with respect. Very knowledgeable service rep. More

by Lagrange
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Oct 25, 2021 -

McGrath Acura of Westmont responded

That is so amazing to hear, Lagrange! Thank you so much for taking the time to share your five-star review & feedback with our team at McGrath Acura of Westmont. It's great to know that we continue to provide our customers with everything they need. Have a great day!

October 11, 2021

Always have wonderful service. Been customers for over 20 years because of it! Many new people but same great service... thank you!! More

by a.l.skriba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon (in service). , Cathy Kacor
Oct 12, 2021 -

McGrath Acura of Westmont responded

Wow! Thank you so much for taking the time to share your review of our team at McGrath Acura of Westmont. It's great to know that we continue to provide our guests with everything they need. We appreciate your continued business. Have a great day!

October 09, 2021

Rachael was very patient and helpful getting my car working. I will go out of my way to ask her for any issues I have in the future. They should give her a raise! More

by Mike438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael, service writer
Oct 12, 2021 -

McGrath Acura of Westmont responded

Thank you for your five-star review, Mike. Our team at McGrath Acura Westmont always strives for the highest standards. We are delighted that our team could serve you well. Until next time, take care.

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