McGrath Acura of Westmont
Westmont, IL
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I went in for an early first appointment at McGrath Acura of Westmont for a simple tire rotation and oil change. I waited in the customer waiting area for more than the estimated time —which was annoying. of Westmont for a simple tire rotation and oil change. I waited in the customer waiting area for more than the estimated time —which was annoying. The service is usually excellent. I also have an issue with Acura’s maintenance program, which was sold to me at a different dealer, which I will work separately. There’s also the ever ridiculous cost of replacement of the air filters, which can be done simply by yourself if you google it for a lot cheaper. More
Ryan, Chris, and Mike were awesome. Helped me get into a 2021 RDX A spec with plenty of room for my little one. Highly recommend this dealership and all the guys that work here Helped me get into a 2021 RDX A spec with plenty of room for my little one. Highly recommend this dealership and all the guys that work here More
Had a great and really smooth experience. First time buying from a dealer so I was a little intimidated but Ryan made the whole process super easy. Djay made the finance process quick. All ar First time buying from a dealer so I was a little intimidated but Ryan made the whole process super easy. Djay made the finance process quick. All around good people there. More
My service representative, Molly, was delightful. The work was completed to perfection; and I thank you all for another great experience at McGrath Acura of Westmont. The work was completed to perfection; and I thank you all for another great experience at McGrath Acura of Westmont. More
I very recently leased a 2024 Acura RDX from this dealership. I have been leasing Acuras for 15 years, and this transaction was my 3rd consecutive lease from McGrath Acura of Westmont. My 1st experie dealership. I have been leasing Acuras for 15 years, and this transaction was my 3rd consecutive lease from McGrath Acura of Westmont. My 1st experience with them was an absolute nightmare, but thankfully after some much-needed staff changes, my last 2 experiences have been exceptional. George Espino was my salesman most recently and I found him to be professional, friendly, and dedicated to arriving at the right price. What was very impressive was my interaction with Angelo, the general sales manager. He came out to talk with me and recounted specific details about me and my last lease transaction 3 years ago! That was remarkable and made me feel valued as a repeat customer. I have had some experiences in which returning to the same dealer for another lease didn't seem to mean anything to the sales team, so it was refreshing to have this experience. Although in our post-Covid society car prices are not what they used to be (but what is?), I still walked away with a really good deal and would recommend this dealership to anyone based on my last 2 experiences! More
Robert was service advisor and and together we discussed what work the car needed and what was not necessary during this utilization period. Together we decided what was important now and could wait until t what work the car needed and what was not necessary during this utilization period. Together we decided what was important now and could wait until the next service period I was pleased with his attention. More
Robert, service advisor, is extraordinary. He was 100% engaged in my concerns and addressed them quickly. He went the extra mile and even though I didn’t always understand my car’s problems, He was 100% engaged in my concerns and addressed them quickly. He went the extra mile and even though I didn’t always understand my car’s problems, he patiently explained everything. I know I can depend on Robert for the care and feeding of my RDX. More
George sales person is the best one, did everything to make easy buying a car. He is always helping with anything I need with my car service (like new battery). I bought from this dealership two Accura RD make easy buying a car. He is always helping with anything I need with my car service (like new battery). I bought from this dealership two Accura RDX. I would recommend George if you on the market for a new car. More