McGrath Acura of Westmont
Westmont, IL
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Rachel was amazing! Very helpful and paved the way for me to get my MDX fixed! Disappointed to see how few service employees were wearing face masks. With recent uptick in Covid positivity rates, that is a to get my MDX fixed! Disappointed to see how few service employees were wearing face masks. With recent uptick in Covid positivity rates, that is a safety concern. More
Great service department. Easy appointment set up. Very Great service department. Easy appointment set up. Very customer friendly waiting lounge. Enjoyed complimentary hot chocolate and coffee. Thank Great service department. Easy appointment set up. Very customer friendly waiting lounge. Enjoyed complimentary hot chocolate and coffee. Thank you. More
I came in last month as I needed to get my first oil change since I bought my car from your dealership. I was very impressed by Michele Johnson my service agent while I was there. Ms. Johnson made my change since I bought my car from your dealership. I was very impressed by Michele Johnson my service agent while I was there. Ms. Johnson made my day. She was very professional and Knowledgeable. Every question I asked her she quickly got it answered. Your team would benefit from hiring more people like her. More
I ordered and purchased a car from Paul Metz. Paul provided superior service in every aspect. He took the time to carefully answer my questions and at no time, did I feel pressured or rushed to make a provided superior service in every aspect. He took the time to carefully answer my questions and at no time, did I feel pressured or rushed to make a decision. If you are interested in an Acura purchase, he is the salesperson I would highly recommend More
I found my GMC Acadia on Cars.com. I never email a dealer about a car for the fear of being overwhelmed with ongoing calls, but I did it. I received a response within minutes of submitting the email. It was about a car for the fear of being overwhelmed with ongoing calls, but I did it. I received a response within minutes of submitting the email. It was then followed with a call for Sam Shaheen introducing himself as my contact. He was great..!!! He wasn't pushy in his sales technic, which I would know seeing that I'm in sales myself. He was personable and very professional. I've never purchased a vehicle from any of the McGrath stores before and I made the 30 minute drive to purchase this one. The process was pressure free and smooth. They worked on getting me a good rate and worked my deal so I didn't have to put any money down. Greg Choina the finance manager took his time to explain all the documents that I was signing, and was very patient to repeat anything I didn't understand. Also I noticed a small scratch on the inside of the door and they had no problem with getting it repaired before I picked the vehicle up. Over all the process was seamless. I would recommend this dealer. Go see Sam, he'll treat you like family...!!! More
Wonderful experience here! Enjoyed the great help and comfortable process! Definitely would recommend using this service! Thank you to everyone at McGrath Acura of Westmont and especially to Frank! Aweso comfortable process! Definitely would recommend using this service! Thank you to everyone at McGrath Acura of Westmont and especially to Frank! Awesome experience! More
McGrath has a great team. Sales, Paul, Finance, Greg, Delivery, Henry and Kevin and most of all Service, Kathy, all do their job with integrity and care. Delivery, Henry and Kevin and most of all Service, Kathy, all do their job with integrity and care. More