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McGrath Acura of Westmont

Westmont, IL

4.8
1,189 Reviews

400 East Ogden Avenue

Westmont, IL

60559

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Showing 1,189 reviews

February 07, 2022

Fast service, with a very polite technician who explained to me all steps taken. I am satisfied. More

by Mariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Feb 11, 2022 -

McGrath Acura of Westmont responded

Thank you for your five star review! Our team loves taking the extra steps to make sure you understand what's going on with your vehicle.

February 05, 2022

Called before we made the two hour drive to ensure the price we saw online was it and was assured verbally and by text only to get there and find that wasn’t the case. I gave 3 stars because Harry and Els More

by Jtj534
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harry and Elsa
Feb 07, 2022 -

McGrath Acura of Westmont responded

We understand your concern and are sorry we didn't meet your expectations and our normal 5-star standard. The minor details matter to us as well, and we hope we can show that to you. Please contact Amy Brosnan at abrosnan@acurawestmont.com at your convenience; we hope to discuss your concern directly. Thank you, and we can't wait to connect with you!

February 02, 2022

Service was easily scheduled and completed professionally and on time. Waiting area was clean and comfortable. More

by Cpman5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 04, 2022 -

McGrath Acura of Westmont responded

Thank you for your review! We appreciate you choosing McGrath Acura.

January 31, 2022

Great personal service, safe atmosphere. Rachael is super friendly and helpful and makes me confident that my car is in good shape. More

by MsT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Kacor
Jan 31, 2022 -

McGrath Acura of Westmont responded

Thank you for your review!

January 29, 2022

I have purchased numerous cars in my life and will say i had the BEST Experience ever dealing with Bill and the rest of the team. Bill was so caring and made sure my wife and I were completely satisfied wit More

by Anthony F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill -
Jan 31, 2022 -

McGrath Acura of Westmont responded

We are so happy you chose to come see Bill and the rest of our team. Thank you for your review and we look forward to seeing you again!

January 27, 2022

This dealership is the most fake dealership ever. They will treat you great until you sign those papers. Once you leave that door with your new shiny car you are no longer treated the same. The service ma More

by carlosdevelops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cathy Kacor
Jan 28, 2022 -

McGrath Acura of Westmont responded

Carlos, we understand your concern and are sorry we didn't meet your expectations and our normal 5-star standard. The minor details matter to us as well, and we hope we can show that to you. Please contact Amy Brosnan at abrosnan@acurawestmont.com at your convenience; we hope to discuss your concern directly. Thank you, and we can't wait to connect with you!

January 26, 2022

Great service and they will address all or any concerns you have and explain process. More

by Kikipyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jan 28, 2022 -

McGrath Acura of Westmont responded

Thank you for your five star review!

January 26, 2022

I have always had great service with this dealership. Because of this excellent service I have purchased my last 5 cars with them. More

by Ann
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jan 28, 2022 -

McGrath Acura of Westmont responded

Thank you for your continued loyalty, Ann! We are happy to have customers like you.

January 25, 2022

Every person who helped me was very nice and the offerings in the waiting area are good Service advisor Ed was great and explained all the issues I had with a pre purchase vehicle I had brought in More

by gpowers20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jan 28, 2022 -

McGrath Acura of Westmont responded

Thank you for trusting our team to perform your pre purchase inspection.

January 25, 2022

Very good service they washed and cleaned the car and explained all the work to be completed More

by Dennisortloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel o mahony
Jan 28, 2022 -

McGrath Acura of Westmont responded

Thank you for your review!

Jan 29, 2022 -

Dennisortloff responded

Great

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