McGrath Acura of Westmont

I had phenomenal experience with the purchase my TL, the entire transaction went very smooth. I continue to bring my vehicle there for all services, the staff is very helpful/informative and atmosphere is entire transaction went very smooth. I continue to bring my vehicle there for all services, the staff is very helpful/informative and atmosphere is very comforting (coffee bar, tv area, internet cubes). I highly recommend this dealership! More

I had a great service at the Acura Dealer. The sales person Sam is really knowledgable of the different cars and their performance. Nick was a great help with completing the financing process. person Sam is really knowledgable of the different cars and their performance. Nick was a great help with completing the financing process. More

Sam was very helpful from start to finish!! Very well knowledges and informed me of all my good and not so good options of every vehicle on their used lot!! Im very satisfied with my Tl!!! I will def ref knowledges and informed me of all my good and not so good options of every vehicle on their used lot!! Im very satisfied with my Tl!!! I will def refer him some friends!! Thanks Sam More

Great dealership. Went in looking at two or three specific TL's. After driving two I settled on the one I wanted and went to work. Through the process of negotiation and making calls home we settled specific TL's. After driving two I settled on the one I wanted and went to work. Through the process of negotiation and making calls home we settled on a price and closed. Very clean and as enjoyable as car buying can be. When driving out of the lot I noticed a front speaker was blown. The car is now in the downtown location being taken care of - no problem. One thing to keep in mind, i have a relative that works at a different acura dealership and I still purchased here! More

We visited this dealership to look at a pre-owned vehicle. We called to make sure the vehicle was on the lot and Sam told us it was there so we drove out from Chicago to test drive the car. When we a vehicle. We called to make sure the vehicle was on the lot and Sam told us it was there so we drove out from Chicago to test drive the car. When we arrived, Sam told us: "Oh, sorry, that car was sold this morning." Then tried to get us to look at another, more expensive car. He totally played the bait and switch on us so we asked to speak with the manager. He brought over a guy named Sean who said he was the general manager. From the get-go, Sean was rude and condescending. We asked Sean to see the paperwork to prove the car was even ever on the lot, he wouldn't show us. So we asked to see the paperwork saying it was sold. That's when he starting pulling for straws and said he didn't have that either because the customer that was buying it and that currently had the car had bad credit, so the sale was not complete. What dealer knowingly lets someone with bad credit and no financing drive off the lot with a $28k car??? He was totally lying to us. We next asked Sean for his last name and he wouldn't give it to us. Then we later found out that Sean was not the general manager as he had claimed to be, he was just another sales guy. So apparently Sam just pulled another sales guy to pretend he was the manager to avoid having us speak to his boss. Who does that??? I have owned numerous cars and this was by far the worst car buying experience I have ever had. More

Beware of this dealer. I called on a car and verified with a salesman voice to voice several times that it was there on the lot, available for me to drive. Then when I show up at the dealership it was m with a salesman voice to voice several times that it was there on the lot, available for me to drive. Then when I show up at the dealership it was magically sold but a higher priced version was available. When I asked to speak with a manager to complain he was rude and refused to even give me his full name. These are sleazy car sales techniques and this dealership should be ashamed of itself. It's ironic because I read the bad reviews of them online but they had the specific car I wanted and I figured the negative reviews might be exaggerated. They are not. I wasted time and energy getting out there in bad traffic; I hope someone else will learn from my experience and not go thru the same thing. More

So I had left my car at the dealer for the 105K service. It took longer than expected due to a couple cracked motor mounts. Well as the car was in their lot at about noon, someone went through the lot, look It took longer than expected due to a couple cracked motor mounts. Well as the car was in their lot at about noon, someone went through the lot, looking at all the cars. I guess he saw my radar detector and iPod, so he broke my passenger window and took them. This was all caught on the security camera and the dealer immediately called the cops and filed a report. The service manager assured me that all repairs would be taken care of, including the tint that was on the window, and to provide a list of what was stolen. I had nearly $700 worth of things taken from the car (normally I lock it out of sight in the glove box, but forgot this time), and the dealer is paying to replace all that, plus a little extra for the hassle. I'm a very regular customer and they certainly are doing enough to have me come back! More