McGrath Acura of Westmont
Westmont, IL
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My experiences at acura mcgrath of westmont has been great. I would highly recommend this dealership to my family and friends. The finance deparment went smoothly and fast. Everything was explained to m great. I would highly recommend this dealership to my family and friends. The finance deparment went smoothly and fast. Everything was explained to me in detail about the vehicle and its features. More
We previously bought 3 cars from Mr. Kabro and we were We previously bought 3 cars from Mr. Kabro and we were very pleased with the service and we would highly recommend him...the service we recieved fro We previously bought 3 cars from Mr. Kabro and we were very pleased with the service and we would highly recommend him...the service we recieved from Mr. Kabro was very professional and again we were very pleased with him. Sincerely, Dr. Michele Orefice. More
I am giving McGrath Acura an A+ for their professionalism, prompt and friendly service. I have purchased 3 Acura's from this dealership and every experience better. I appreciate that they ta professionalism, prompt and friendly service. I have purchased 3 Acura's from this dealership and every experience better. I appreciate that they take all the stress and hassle away from the experience. I would highly recommend McGrath Acura to anyone I know for an incredible buying experience. Regards, David Adam More
I had phenomenal experience with the purchase my TL, the entire transaction went very smooth. I continue to bring my vehicle there for all services, the staff is very helpful/informative and atmosphere is entire transaction went very smooth. I continue to bring my vehicle there for all services, the staff is very helpful/informative and atmosphere is very comforting (coffee bar, tv area, internet cubes). I highly recommend this dealership! More
I had a great service at the Acura Dealer. The sales person Sam is really knowledgable of the different cars and their performance. Nick was a great help with completing the financing process. person Sam is really knowledgable of the different cars and their performance. Nick was a great help with completing the financing process. More
Sam was very helpful from start to finish!! Very well knowledges and informed me of all my good and not so good options of every vehicle on their used lot!! Im very satisfied with my Tl!!! I will def ref knowledges and informed me of all my good and not so good options of every vehicle on their used lot!! Im very satisfied with my Tl!!! I will def refer him some friends!! Thanks Sam More
Great dealership. Went in looking at two or three specific TL's. After driving two I settled on the one I wanted and went to work. Through the process of negotiation and making calls home we settled specific TL's. After driving two I settled on the one I wanted and went to work. Through the process of negotiation and making calls home we settled on a price and closed. Very clean and as enjoyable as car buying can be. When driving out of the lot I noticed a front speaker was blown. The car is now in the downtown location being taken care of - no problem. One thing to keep in mind, i have a relative that works at a different acura dealership and I still purchased here! More
We visited this dealership to look at a pre-owned vehicle. We called to make sure the vehicle was on the lot and Sam told us it was there so we drove out from Chicago to test drive the car. When we a vehicle. We called to make sure the vehicle was on the lot and Sam told us it was there so we drove out from Chicago to test drive the car. When we arrived, Sam told us: "Oh, sorry, that car was sold this morning." Then tried to get us to look at another, more expensive car. He totally played the bait and switch on us so we asked to speak with the manager. He brought over a guy named Sean who said he was the general manager. From the get-go, Sean was rude and condescending. We asked Sean to see the paperwork to prove the car was even ever on the lot, he wouldn't show us. So we asked to see the paperwork saying it was sold. That's when he starting pulling for straws and said he didn't have that either because the customer that was buying it and that currently had the car had bad credit, so the sale was not complete. What dealer knowingly lets someone with bad credit and no financing drive off the lot with a $28k car??? He was totally lying to us. We next asked Sean for his last name and he wouldn't give it to us. Then we later found out that Sean was not the general manager as he had claimed to be, he was just another sales guy. So apparently Sam just pulled another sales guy to pretend he was the manager to avoid having us speak to his boss. Who does that??? I have owned numerous cars and this was by far the worst car buying experience I have ever had. More
Beware of this dealer. I called on a car and verified with a salesman voice to voice several times that it was there on the lot, available for me to drive. Then when I show up at the dealership it was m with a salesman voice to voice several times that it was there on the lot, available for me to drive. Then when I show up at the dealership it was magically sold but a higher priced version was available. When I asked to speak with a manager to complain he was rude and refused to even give me his full name. These are sleazy car sales techniques and this dealership should be ashamed of itself. It's ironic because I read the bad reviews of them online but they had the specific car I wanted and I figured the negative reviews might be exaggerated. They are not. I wasted time and energy getting out there in bad traffic; I hope someone else will learn from my experience and not go thru the same thing. More
Ken and his team is an incredible group of professionals! EVERY time I've needed service I call Chuck Prochaska, the Service Manager and receive quality, proficient and customer focused service. His service EVERY time I've needed service I call Chuck Prochaska, the Service Manager and receive quality, proficient and customer focused service. His service writer "Cathy" is also unbelieveablly accomodating and professional...Hat's off to everyone in this organization...including "Gloria" the most friendly receptionist I've ever encountered! More