
McGrath Acura of Westmont
Westmont, IL
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I wanna say that this was the best experience that my wife and I have ever had purchasing a vehicle. Mr O' Connor was very professional and was not pushy at all, my wife and I really dreaded the "buying wife and I have ever had purchasing a vehicle. Mr O' Connor was very professional and was not pushy at all, my wife and I really dreaded the "buying a car process" but we were very happy, the whole experience was very professional and we were in and out and we still can't believe how fast it was. We wanna say Thank you so much to Chris O' Connor you were AWESOME! We will be back in the future. Thanks again for the wonderful experience Daniel & Alexandra Budd More
John Vestuto was very friendly & helpful in our search for a used car. We appreciated his efforts to find us the perfect vehicle for us. He & John Kotsonis got us the best deal that we could ask search for a used car. We appreciated his efforts to find us the perfect vehicle for us. He & John Kotsonis got us the best deal that we could ask for and we are extremely pleased with the Acura MDX that we purchased from them. It was worth the long drive from Iowa to purchase a vehicle from them. We're very impressed! We plan to be back in the future! Thank you McGrath Acura! More
Absolutely outstanding experience. It's a shame so many dealers and sleezy hi pressure sales people don't follow the McGrath business model. It really makes me wish my friends and family could all get many dealers and sleezy hi pressure sales people don't follow the McGrath business model. It really makes me wish my friends and family could all get Acuras. It starts with the Sales associate(Spiro Kontaris) from feeling welcome, respected as well as appreciated for returning to get my second Acura from the same person because my last time was just as oustanding. Return business speaks for itself when it comes to such a large and statistically stressful purchase. This is not the case at Acura. I knew I'd be leaving feeling I got exactly what I wanted. Spiro sets the bar for salesman and working in sales it is refreshing to run into someone that is not in it to line their own pocket. Wether it was buying my new furniture or cars in the past hi pressure associates are usually referred to as sharks for a reason. Others I'd like to mention or have listed above because even if they were polite enough just to say or ask if I needed anything. A company that has genuinely pleasant people throughout it's halls must mean they happy where they work and how they're treated. To me it says I'm working with a company that knows how to recognize it's people. Allison Owens these last two times I came in for an oil change; exceptional customer service and friendliness. Marcella Sperando even though she is an old friend (and maybe bias, lol) the fact that she cared enough to introduce me to Acura reflects on her pride in the company and faith in the product. Thank you to all the staff at McGrath! I hope this survey really helps gets their attitudes acknowledged and rewarded. Keep up the good work and world class service. -Frank Skupien More
Knowledgeable and honest. I came here specifically because of ED DRYER. This must be a great shop if he works here. Facilities for customers waiting for service are EXCELLENT. Comfortable, a barista because of ED DRYER. This must be a great shop if he works here. Facilities for customers waiting for service are EXCELLENT. Comfortable, a barista for coffee and tea specialties. Clean pleasant. More
Excellent service!not to mention that we got great car!it is so nice when you meet people that willing to help you and making the car buying process as smooth and pleasant as possible. We appreciate your ha is so nice when you meet people that willing to help you and making the car buying process as smooth and pleasant as possible. We appreciate your hard work Mr. Paul and looking forward to working with you in the future! More
Mcgrath Acura of Westmont is a very welcoming dealership. Sam Shaheen is very knowledgeable and offered great advice. I did not feel pressured into buying anything at any point. I am glad I purchased my 2010 Sam Shaheen is very knowledgeable and offered great advice. I did not feel pressured into buying anything at any point. I am glad I purchased my 2010 TSX here and will be back when I'm in the market for my next Acura. I would definitely recommend this dealership. Ask for Sam! More
The service at McGrath Acura Westmont is unequalled anywhere....so is their coffee! All service reps are professional and definitely worthy of praise. Ryan, especially, has taken care of my car as i anywhere....so is their coffee! All service reps are professional and definitely worthy of praise. Ryan, especially, has taken care of my car as if it was his own. Who would not want this type of service and attention? More
Great car dealership. We are repeat buyers now. Came in looking for a used car we saw on the internet for our daughter but it was sold. Sam was very helpful and asked our price range was and type of car w looking for a used car we saw on the internet for our daughter but it was sold. Sam was very helpful and asked our price range was and type of car we were looking for and found something on his lot that matched our criteria that we had not considered. The car he suggested was great and we ended up getting it the next day. Never had a bad experience with this dealer. We always take our Acura there for service. Great people to deal with. Sam and John made purchasing this used car a pleasure. More
Ed Dryer deserves the highest rating as a service advisor. He is very professional and knows how to treat his customers with respect. Ed stands out from the rest because he knows how to ask the right advisor. He is very professional and knows how to treat his customers with respect. Ed stands out from the rest because he knows how to ask the right questions when it comes to service, so the customer doesn't waste any unnecessary time. I have been to many different dealerships' service department, and McGrath Acura at Westmont is by far the best. More
I am not a fan of buying a car but McGrath Acura made the process much easier. I was in the market for an Acura TL. I requested information on the TL and Spiro got back to me rather quickly. I had several qu process much easier. I was in the market for an Acura TL. I requested information on the TL and Spiro got back to me rather quickly. I had several questions and he was very helpful. I was the contacted by the sales manager Keith. He was checking on his sales staff making sure they answered all my questions. I wanted a quote on the car. He asked me if I had any other quotes and I told him I did. He then asked me to bring in those quotes and he would beat the lowest quote. I was skeptical at first but when I arrived at the dealership the next day I gave them my lowest quote and that was it. They beat the deal and I bought a new car! Wow I couldn't believe how easy it was! I will be servicing my car and definitely recommending the dealership to anyone that is looking for an Acura. More