McGrath Acura of Westmont

My family has a long history with McGrath dealerships and every 36 months I get excited to lease a brand-new vehicle. This year, my lease was up on my 2010 TSX and I was excited to be a "free agent" again an every 36 months I get excited to lease a brand-new vehicle. This year, my lease was up on my 2010 TSX and I was excited to be a "free agent" again and have the opportunity to consider any brand I wanted. I spent lots of time online looking at all the car companies and then I decided to schedule a test drive of a 2013 TL with the Advance package. Bauti Yarbrough was very understanding of my excitement to be able to shop around and he took the time to answer all of my questions and show me the TL. I had every intention just to look at the TL and be on my way, however after driving it again I simply could not pass up the amazing value and performance the car provides. Keith Muehl was wonderful to work with and gave me the deal I needed to stay with Acura and the McGrath family. Dean Wareh helped me with my registration and gave me fantastic tips to save me big time on the high insurance payments I was making without even knowing there was a better way. When it was time to pickup the new car, Henry Rose pulled the TL into a special area where you get accustomed with the car and he showed me everything that changed from my TSX. The staff even cleaned my plates for me and installed them on my new TL. Overall, there is nothing like buying a car at the McGrath Acura dealership in Westmont. From my first phone call with Bauti to me pulling it out of the dealership and getting high-fives and thumbs-up from the staff, these guys do everything they can to make you feel like you are important and matter. I am so happy with my purchase and look forward to calling them again in 36 months for a new one! More

I was greeted by friendly,knowledgeable staff that helped me feel comfortable about my decision to purchase my pre-owned certified Acura. My salesperson(John Vestuto) did not put me in a high pressure positi me feel comfortable about my decision to purchase my pre-owned certified Acura. My salesperson(John Vestuto) did not put me in a high pressure position to purchase and eased me into my decision to move forward. After speaking with him I met Nick Kabro(finance manager).He was very laid back and worked with me to find a payment that I felt comfortable with. All during this process they were very hospitable and will be helping me in the future with an extra key, manual, etc. Their service department waiting area has a complimentaty, mini cafe with gourmet coffee's, pastries, etc. while you wait for your car to be serviced. More

I brought my friend Sheila to this dealership and she worked with John Vestuto. She and I were both very happy with his care and concern about our customer satisfaction. I will definitely refer more peop worked with John Vestuto. She and I were both very happy with his care and concern about our customer satisfaction. I will definitely refer more people to this dealership. More

Lonnie has been my "go to guy" for vehicles for 16 years. He is FANTASTIC!!!! Always accommodating, friendly, HONEST, flexible. He knows exactly what kind of car I like and finds me a winner EVERYT 16 years. He is FANTASTIC!!!! Always accommodating, friendly, HONEST, flexible. He knows exactly what kind of car I like and finds me a winner EVERYTIME!!!! I recommend Lonnie to all my friends and family! More

John developed a trusting relationship and understood our needs. There was never any pressure. After stopping in the lot to 'see' features on a service car we decided to take a test drive. We negotiated h needs. There was never any pressure. After stopping in the lot to 'see' features on a service car we decided to take a test drive. We negotiated honestly and sealed the deal on our certified pre-owned RDX. The dealership met all our requests and the RDX was delivered on time. Nick was organized and the paperwork process was simple and pleasant. We look forward to continued great service and will recommend the dealership to our family and friends. More

I worked with 2 local dealerships when I was ready to purchase a new RDX. I am very glad that I decided to go to McGrath. I initially put in a price request online, and Phillip called me back within mo purchase a new RDX. I am very glad that I decided to go to McGrath. I initially put in a price request online, and Phillip called me back within moments of initiating the process. He was not pushy, and told me to let him know when I was ready to come in for a test drive. A couple nights later, I met with Phil and he had me test drive the vehicle. He went over pricing and told me to let him know if I wanted to move forward on the purchase. The next evening, I went to a competitor, Napleton in Elmhurst. The internet salesman there also had me drive the vehicle, and gave me his best price, which was about $600 less than McGrath. However, I felt like the salesman at Napleton was playing games on my trade. So, I left Napleton that evening. As soon as I got in my old car, I called Phil. He told me he would get under Napleton's price by $500 if I came back in to see him. I then met with Phil again a few days later. Of course, in the meantime, Napleton called to give me a price $200 less than McGrath's new best offer. When I met with Phil the second time, he was able to get me where I wanted to be. I should mention that Dean helped to get the deal done. He and Phil worked together to make sure I didn't leave for their competitor, as they knew I wanted to buy the car. At all times when I was at McGrath, I was treated professionally and how a customer should be treated. Of course, the dealing process can be difficult at times. But, during that whole process, Phil and Dean treated me like they wanted my business. After all the papers were signed and the deal was done, Henry showed me all of the features of the vehicle. He, like all of the other employees I came in contact with, was a pleasure to work with. He was very knowledgeable and helpful. I would certainly recommend McGrath Acura to all of my friends and family. More

We had a very positive experience with John and Acura. We started looking for a certified pre-owned car in December. John was attentive but not pushy. He checked in with us periodically and notified us We started looking for a certified pre-owned car in December. John was attentive but not pushy. He checked in with us periodically and notified us of when new vehicles had come onto the lot. He was attentive to our needs and what we were looking for and made sure that he provided full information on the cars available. Overall it was a very good experience! More

In December 2012 I purchased a used 2006 Land Rover from McGrath Acura in Westmont, IL. The sales and finance contacts were very professional and overall customer service was good. During the test drive of McGrath Acura in Westmont, IL. The sales and finance contacts were very professional and overall customer service was good. During the test drive of the vehicle I purchased, the "check tire pressure" light came on. This is a common issue with vehicles that have been parked for long periods of time on a dealers lot in cold weather. After the test drive we took the truck to the service area and they put some air in the tires and the warning light went off. About 3 days later, after I had purchased the vehicle, the "check tire pressure" light came on again. I stopped by the dealership and they again put some air in the tires. Roughly two weeks later, the message screen on vehicle read "tire pressure monitor fault". We took the truck to a Land Rover dealer and they replaced a bad tire pressure monitor chip for around $325.00. Since then, from January 2013 to mid March 2013, we have made a series of repairs to this vehicle totaling $2400.00. The tire pressure warning light has come back on many times in addition to numerous "suspension fault" messages that have led to replacing a leaky air suspension strut, a bad suspension compressor, and height level monitor chips. On three occasions the suspension would not lift and the vehicle could not be driven over 30 mph until repairs were made. I realize that buying a used car is a gamble and that this truck was purchased "as is". I also understand that Land Rovers can be expensive to repair since I have owned 3 previous Land Rover vehicles. However, I would expect a dealer like McGrath to make a detailed inspection of any vehicle they put on the McGrath lot to check for pre-existing safety or maintenance issues. It seems coincidental that all these major, interrelated repair issues occurred so soon after we purchased this truck. My advise to anyone buying a used vehicle, even from a dealer like McGrath who has been around for years: take it to a private garage and have it checked before you buy it. Trust no one. More

My salesman, Paul Stewart, was friendly and knowledgeable. He let me demonstrate the car and gave me good details on its condition. His pricing was good and he offered to get me a copy of the knowledgeable. He let me demonstrate the car and gave me good details on its condition. His pricing was good and he offered to get me a copy of the owners manual which was missing from the car. More

Everyone at McGrath Acura was extremely courteous and professional. They all went above and beyond finding me the right car and pricing. Acura has a very high dependability and reliability that I was in professional. They all went above and beyond finding me the right car and pricing. Acura has a very high dependability and reliability that I was interested in. Paul and Nick made my purchasing a lot easier. They both went above and beyond there duties and especially made me feel like family. Nick worked his magic and spoke to lenders (Other Dealers use a Computer and the Computer decides if it should or NOT give you the loan. Hence, a lot of Inquiries on your credit!) to get me a low APR and especially to get me a loan for the vehicle purchased. I had gone to lots of other dealers and have seen them play games. At McGrath Acura you can rest assure you will be in good hands and best of all, feel like family. Thanks again to all that helped make my purchasing a lot easier! More