
McGrath Acura of Westmont
Westmont, IL
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It was my first car purchase EVER, and I couldn't be happier with Lonnie and the whole staff at McGrath Acura. My boyfriend bought his car from here just a few weeks ago and since his experience with Lo happier with Lonnie and the whole staff at McGrath Acura. My boyfriend bought his car from here just a few weeks ago and since his experience with Lonnie was so good, I decided to work with him as well. Lonnie was the complete opposite of your stereotypical car salesman. He helped me find the PERFECT car and most importantly stuck within my price range. His approach was genuine and I felt he was truly looking out for my best interest. Lonnie is very knowledgable and helped answer all of my first time car buying questions. If you are searching for your perfect car, Lonnie and the rest of the team at McGrath are the people to help! I will be working with Lonnie in the future for sure! More
The staff were all very friendly and helpful. They worked hard and were patient while getting me the car and price I wanted. I would definitely recommend this dealership to anyone looking for a great car buy hard and were patient while getting me the car and price I wanted. I would definitely recommend this dealership to anyone looking for a great car buying experience! More
Everyone was so nice! I got a great deal on a slightly used car. No high pressure sales. Overheard conversations of other employees and they all sincerely wanted to help every person who walked through used car. No high pressure sales. Overheard conversations of other employees and they all sincerely wanted to help every person who walked through the door. Went the extra mile in detailing the car after the sale. Overall a great experience. More
We drove from Bloomington, Illinois to McGrath Acura because of a Honda that was listed on their website. Unfortunately, after arriving we found that the car had been sold. Sam, our salesman realized because of a Honda that was listed on their website. Unfortunately, after arriving we found that the car had been sold. Sam, our salesman realized that we were disappointed (as was our soon to be 16 year old daughter) so he set to work trying to locate a car that would meet our criteria and budget. We looked at, test drove and found a car that we all were happy with - an Acura TL - this was a car that we would never have thought about, much less looked at, but based on Sam's knowledge and recommendation - we ended up leaving the showroom with a beautiful car. Sam didn't have to hard sell us, he let the car do the convincing and that it did - so much so, that we ended up buying one for me, also. The showroom is impeccable, with many areas for customers to sit while negotiating or having their car serviced. The customers' needs are their first priority and it was more than apparent in our dealings with Sam and the business manager. It was a wonderful experience and car buying isn't always that... thank you, Sam and McGrath Acura. More
This was my first time buying an Acura, and working with this dealership. Sean Cueva our salesperson was a pleasure to deal with. Sean met our needs without pressure, and followed up to make sure we were sa this dealership. Sean Cueva our salesperson was a pleasure to deal with. Sean met our needs without pressure, and followed up to make sure we were satisfied after the purchase. Everyone involved was helpful, informative, and attentive. We will definitely be return customers, and highly recommend McGrath Acura of Westmont. More
My wife and I were out shopping for a used car as a second car. We visited McGrath Acura of Westmont to compare models and prices. Lonnie Catanese was our saleman. He made us feel very comfortable an second car. We visited McGrath Acura of Westmont to compare models and prices. Lonnie Catanese was our saleman. He made us feel very comfortable and welcome in looking at vehicles. We had lots of questions and he was very patient and had the answers for us in making our purchase decision. This dealership had far better service and attitude than one down the block. I would highly recommend Lonnie and this dealership. More
To whom it concerns, I would give McGrath Acura & To whom it concerns, I would give McGrath Acura & service tech Ryan an A+!!! Once again I have to complement Ryan (service rep), the service depar To whom it concerns, I would give McGrath Acura & service tech Ryan an A+!!! Once again I have to complement Ryan (service rep), the service department and the dealership for their outstanding customer service and service. I have purchased a lot of new cars, from a lot of different dealerships, but I can not remember another dealership that was as committed to total service and ownership satisfaction. It all started from the time I purchased my ZDX, one of the best experiences purchasing a car in a long time. No pressure, explained everything, felt I was given a great deal and walked away thinking I was not taken. Next came when it was time for regular services, made an appointment time, got the car in, was given the option for a loner car, an option I appreciate and hard to find from other dealers (not that I take advantage of it but it is nice to have the option). I am given a completion time and I can not remember it taking any extra time then quoted. This is a credit to the service tech that knows his/her department & mechanics. Waiting in the new lounge area with the complimentary drinks & snacks, very nice, what else can I say about that. To top it off the best experience I have had is the attention I have received from Ryan in the service department. I am sure all of the service tech are great at there jobs, but the experience I have had with Ryan is that he goes above and beyond the normal to make sure I am satisfied and that my car is 100% when it leaves the dealership. From oil changes, to reapplying the paint protection, and if I have any questions he answers them. Last but not least is Ryan's commitment to customer satisfaction, i feel it is un-matched. My latest issue was with my rims. Even though my car is a 2010, the chrome on the rims (an expensive up-graded rim when the car was purchased new) started to peal. Ryan told me what new rims would cost, but said that before I bought new rims that he would investigate on what he could do through Acura & the dealership. In the end he was able to convince the higher powers and got the rims replaced. How much more can I say about the dealership and the service department (especially Ryan)!!! When I am ready for another new car I know where I am going and when I need service I know who I am asking for, Ryan! Edward Eugene White lrrpatrol@yahoo.com www.sealtightsolutions.com More
After coming to grips with the fact that my vehicle of the past 12 years could no longer be resuscitated, I decided to shop for a new or slightly used car. I immediately fell in love with the Acura TL, b the past 12 years could no longer be resuscitated, I decided to shop for a new or slightly used car. I immediately fell in love with the Acura TL, but thought it may be out of my price range. After deliberating with the idea of buying an Infinity G37X, something told me to return to the Acura dealer I had visited a few days prior. That day I met a salesman, Bauti Yarbrough, who approached me in the lot who seemed much obliged to assist me. Bauti showed me some of the TL's and TSX's and thoroughly explained various features, while sitting in them so that I could try them on for size. Days later I felt that it was a "no brainer" and I ultimately went with a Certified Pre-owned 2012 TSX. Bauti was very knowledgeable, professional and most importantly patient with me, as I handled negotiations with the finance guy. I had an awesome experience at McGrath Acura and was especially appreciative of Bauti's willingness to make sure I was satisfied throughout the dreaded car buying process. This dealership exudes friendliness and true concern for their customer's happiness in their choice of vehicle. More
Everyone was very friendly and accommodating and we never felt pressured. Bauti was very knowledgeable and able to answer all of our questions. We were able to get right out on the road on a test drive and o felt pressured. Bauti was very knowledgeable and able to answer all of our questions. We were able to get right out on the road on a test drive and once we made the decision to purchase (on our second visit), the process went very smoothly and very quickly. We drove our new car home that night! More