
McGrath Acura of Westmont
Westmont, IL
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Chris O'Connor, and his sales manager John, at McGrath Acura in Westmont broke all of the negative stereotypes of "car salesman." They were extremely sincere in their approach to selling me a car McGrath Acura in Westmont broke all of the negative stereotypes of "car salesman." They were extremely sincere in their approach to selling me a car. They changed the way I feel about the entire car-buying process. Chris and John were both extremely professional -- and extremely funny. It was a pleasure working with them. I highly recommend them and I will return for my next purchase. More
Ryan Durso earns A+ in superior service!The caliber of professionalism I get every time from my trusted service advisor, Ryan Durso, at McGrath Acura of Westmont is worth bypassing much closer dealerships professionalism I get every time from my trusted service advisor, Ryan Durso, at McGrath Acura of Westmont is worth bypassing much closer dealerships to home for superior service. Ryan is always upbeat, knowledgeable, and goes above and beyond every time to help educate me when it comes to the many questions I always have regarding the maintenance of my vehicle. Superior service and a trusted advisor in Ryan Durso at McGrath Acura of Westmont unequivocally earns my business. More
At first glance it appeared as a typical dealership, one of which I'd always steered clear of, in fear of over-paying. When my relationship began I was a proud first- time owner of a 2009 Acura Tl. The vehi of which I'd always steered clear of, in fear of over-paying. When my relationship began I was a proud first- time owner of a 2009 Acura Tl. The vehicle had been purchased at a small scaled dealership, one that I thought I could trust. I had reservations about this car so I located McGrath on the internet and asked for a thorough inspection. They found minor maintenance issues like air filters and brakes. I later called up Ed Dreyer again to inspect a reserved concern in the car's ride. For two days they carefully poked and proded the vehicle and found nothing that would warrant an expense. At least not one that was worth a customer's distrust. This how the trust became a factor, Ed Dreyer: patient, caring, always greeting me and my fiance' with his unforgettable smile. Each time I go to the dealership Ed or Chris O'Connor are the first two people I look for and expect to see. Now with Chris: very attentive, noticed me one day when we were browsing the showroom, he stopped his conversation with his boss, introduce d himself and asked about our wants and needs. These are the things you want and expect when your about to spend a lot of money. He gave me something to think about. I returned five months later. I purchased two vehicles in two consecutive days because the vehicle that I have today is the vehicle that I got the best bang for my bucks; Thank you Nick Kabro. Now tell me this how many dealerships will put everything aside to achieve customer satisfaction at this level? I haven' t had the pleasure until now. I will be a very happy loyal customer to McGrath Acura for a very long time. More
Last Thursday I had a great car buying experience. There was no “red face”, there was no slimy salesman, there was no inflated bill of sale with a “600” dollar bank fee. Thank yo Chris and Dean for making t was no “red face”, there was no slimy salesman, there was no inflated bill of sale with a “600” dollar bank fee. Thank yo Chris and Dean for making the process as painless as possible. More
I purchased a 2011 certified pre-owned Acura TL from this dealership. I can honestly say it was worth driving in from Cleveland, OH. Mike Zalud was great to work with and saved me a lot of headache by workin dealership. I can honestly say it was worth driving in from Cleveland, OH. Mike Zalud was great to work with and saved me a lot of headache by working with me over the phone and email. Everyone I dealt were wonderful to deal with. Marcella the internet sales manager is very prompt to respond and helped facilitate the process with Mike. John the preowned sales manager was fair on pricing as well. Nick their finance manager is really great too. I was very encouraged by everyone at this dealership as they did everything and pulled out all the stops to make the sale. They are not pushy and make the purchasing experience easy. More
Lonnie was exllent and very professional and nice.I enjoy his service and he help us get a good more than expected actually . I will defnitly recommend my friends and familly his service and he help us get a good more than expected actually . I will defnitly recommend my friends and familly More
Overall, a fantastic car buying experience! Lonnie is a very friendly individual who provided great customer service on the sales front answering all my questions on a few different MDX's I was considering very friendly individual who provided great customer service on the sales front answering all my questions on a few different MDX's I was considering and helping me narrow it down to my final decision - a 2012 Black / Tan MDX. I had done plenty of research and and found pricing at McGrath Acura to be excellent and very competitive. Once we had a deal I received a warm transfer over to Dean in the Finance Team who continued with the friendly demeanor and provided excellent customer service as well as he clearly explained the finance process and my options. I was not sure car shopping with 3 young boys under 8 would be possible but the staff I encountered made it happen...Thanks Guys! More
John was very helpful. The car was in great condition and priced right. They were very easy to work with and accommodated all our requests. I would recommend working with this group. priced right. They were very easy to work with and accommodated all our requests. I would recommend working with this group. More