McGrath Acura of Westmont

To preface my comments I will say McGrath Acura of Westmont has a very smooth, integrated sales and closing process--everyone had a role and everyone we had contact with delivered--professionally and Westmont has a very smooth, integrated sales and closing process--everyone had a role and everyone we had contact with delivered--professionally and pleasantly. I was looking for a low mileage 2012 Acura TL with the Tech Package. My initial contact with McGrath Acura of Westmont was via the internet on a Sunday afternoon. They had 2 vehicles that fit my specifications based on my online search of their inventory and with some assistance from someone (Maia) on their chat service; which worked just fine. I requested some additional information about both cars and provided contact information. Promptly Monday morning I got a call from Marcella (internet sales) with answers to my questions and a handoff to Leslie Kuzniar. She confirmed both cars were still available and we arranged to see the cars mid-day. Leslie did a fine job fielding all of the questions regarding the cars (warranty, tire wear, etc.), letting us test drive both vehicles, and essentially staying with us through the remainder of the transaction process (valuing our trade-in, price negotiation, closing). She is a fairly new sales person and was clearly getting some guidance/training/assistance from the team at McGrath. For us, it worked out just fine. Angel Rivera, sales, handled the price negotiations---fair, reasonable and pleasant. John Kotsonis, Pre-Owned Manager, made of a point of introducing himself, making us comfortable with the dealership, and making a personal connection---nice man and professional. Once we agreed to pricing we moved along to the paperwork, handled amicably by Dean Wareh, Finance Manager. He is a long-term, up-from-the-ranks employee who clearly is a great representative of McGrath's commitment to customers; also has a nice sense of self and humor. Completing the team approach to completing the transaction-- Henry Rose, Sales and Leasing Consultant. Henry artfully and professionally walked us through all the basics (plus) of operating the myriad of systems on the car plus linked our cellphones. Again, very nice man and fine representative of the dealership. Obviously, I have a very positive assessment of McGrath Acura in Westmont. If you are in the market for a new or used Acura I would encourage any readers of this review to give thought to purchasing from these folk. Everyone we me in the process seemed committed to the dealership and the customer experience. More

I had a very unique situation with my 2008 Acura. Long story short, Angel and Sam were excellent in their ability to answer my questions and put me in the vehicle that best fit my needs. I believe that th story short, Angel and Sam were excellent in their ability to answer my questions and put me in the vehicle that best fit my needs. I believe that the deal we struck was fair. The facilities at McGrath are top notch and they go the extra mile to make you comfortable. More

Paul Stewart is a gentleman with a plethora of knowledge about Acura vehicles. There was no pressure at this dealer and they made me feel right at home. I have had many vehicles and this being my second pur about Acura vehicles. There was no pressure at this dealer and they made me feel right at home. I have had many vehicles and this being my second purchase from McGrath. There is no other dealer to go to period! Many people believe that you can’t get a good deal at Spa like dealers like this but I can prove them wrong. Another note worth Pro is Nick Kabro in the finance department. This is the second time Nick helped me and may I say he is swift and clean with his math. No hidden agenda with him! Truly a gentleman that is also a family man. Thanks again for another stress free purchase! Barry Dodero More

love this place i would recommend anyone here. everyone was so nice great customer service, and everyone worked above and beyond to get me what i wanted. i walked in and left driving. was so nice great customer service, and everyone worked above and beyond to get me what i wanted. i walked in and left driving. More

Joe in service was fantastic! I took my 2012 MDX in for service and the issues were taken care if right on the spot. I received my MDX back in an extremely timely manner! service and the issues were taken care if right on the spot. I received my MDX back in an extremely timely manner! More

I was greeted with professionalism. The bill of sale price was "accidentally" written up approximately $2k higher than the listed price. Corrected after I pointed out the error. price was "accidentally" written up approximately $2k higher than the listed price. Corrected after I pointed out the error. More

Terry Scudieri and Nick Kabro were very helpful, friendly, professional and courteous Everybody was extremely friendly and helpful. Pricing was good and financing was very competitive. I would recom friendly, professional and courteous Everybody was extremely friendly and helpful. Pricing was good and financing was very competitive. I would recommend to everybody. More

These guys (and ladies) are AWESOME! I am beyond happy with EVERY aspect of my purchasing experience. The dealership is very clean and professional and the people are friendly and attentive. I would, and with EVERY aspect of my purchasing experience. The dealership is very clean and professional and the people are friendly and attentive. I would, and do, HIGHLY recommend McGrath Acura all my family and friends. More

Everybody was extremely friendly and helpful. I was made to feel welcome throughout the entire process, even while waiting. Pricing was fair and financing was very competitive. Car was clean and ready whe to feel welcome throughout the entire process, even while waiting. Pricing was fair and financing was very competitive. Car was clean and ready when I arrived at the dealership. I would recommend to anybody. More

The staff was very friendly. The place was clean. I loved the putting green it was great!! I felt like the staff cared about who the car was being bought for (my 17 year old daughter) and genuinely to loved the putting green it was great!! I felt like the staff cared about who the car was being bought for (my 17 year old daughter) and genuinely took interest in our family. I would recommend this dealership to friends and family. John is a great guy. Thanks for helping us get this amazing car, we appreciate it. More