
McGrath Acura of Westmont
Westmont, IL
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Excellence in customer service from the moment that I stepped out of my previous car into my new car. I highly recommend John V. at McGrath! Thanks! stepped out of my previous car into my new car. I highly recommend John V. at McGrath! Thanks! More
I absolutely enjoyed my first experience buying a car! I was recommended by Farrah Monroe to come to Acura and it was the best decision ever! Beth Markgraf is a EXCELLENT saleswoman and she made sure that I was recommended by Farrah Monroe to come to Acura and it was the best decision ever! Beth Markgraf is a EXCELLENT saleswoman and she made sure that I got in a car and made sure that I was HAPPY! I originally did not come in wanting to purchase a Acura but I am so glad that I did. She was very welcoming and very helpful. She helped me explore all my options and most of all she and Nick Kabro gave me a chance. Before test driving the car I purchased I wasn't enthused on switching to a Acura mostly because I had my mind made up on what I wanted to drive but after test driving it, I fell in LOVE! It had all the features I was looking for plus more! I will definitely be recommending people to come to McGrath Acura. Customer Service was AWESOME! I would really like to thank Nick Kabro for working with me as well and all the work he did to get me in a car and leave happy! Thank you McGrath Acura! I am very pleased with my purchase!!! More
John did an outstanding job working with me on the purchase of this used car. He was flexible, motivated and courteous. He convinced the Sales Manager to let me take the car home overnight. The car purchase of this used car. He was flexible, motivated and courteous. He convinced the Sales Manager to let me take the car home overnight. The car itself was presented in spotless condition. A very satisfying purchasing experience overall! Clint Roberts More
These guys are awesome! Excellent communication throughout the entire process. They worked to get me into an older used car and even ended up with a great rate! Highly recommend this dealer. Free, throughout the entire process. They worked to get me into an older used car and even ended up with a great rate! Highly recommend this dealer. Free, fresh baked cookies in back too!!! More
My last 2 visits to the service department, I have had the pleasure to work with Ryan. I bought my car used at this dealership in Feb 2012. I went to a different Acura dealer for my first oil change. T the pleasure to work with Ryan. I bought my car used at this dealership in Feb 2012. I went to a different Acura dealer for my first oil change. The next time I came back to McGrath and was helped by Ryan. After working with Ryan, I will not take my business anywhere else. I work in the Customer Service industry myself. For me, the #1 thing I look for as a consumer is honest, good customer service. And Ryan provides just that. It starts with his greeting. He makes you feel comfortable and is very thorough. He addresses all needs and concerns and asks the appropriate questions to ensure my needs as a customer are fulfilled. He provides follow-up immediately after the service is provided. And following my visit last week, he even called me the next day to make sure all the work was done to my satisfaction. The truth is you do not find many companies with employees who provide this excellent level of service. It is unfortunate, but it is the truth. When I called to make my last appointment, I wasn't happy with the female I spoke with. She was not helpful. Therefore, I called back to find Ryan and he was able to provide me with the information I needed. Thank you, Ryan! Your hard work and dedication to Acura and your customers does not go unnoticed. More
My experience today was wonderful. I went to by a Nissan Murano and this was one of the best car buying experiences. John was very friendly and personable and appeared to be having fun and enjoying his job Murano and this was one of the best car buying experiences. John was very friendly and personable and appeared to be having fun and enjoying his job. Often times when you go to a car dealership the consumer dreads the experience, however I am already looking forward to purchasing my next vehicle with the McGrath family. Thanks for making the car buying experience easy and pleasant. More
This was now my second Acura. What a great experience, I was working with Phillip over the Phone about the advance program. He was great made sure the TL that I wanted was in there. I got there met with Kei was working with Phillip over the Phone about the advance program. He was great made sure the TL that I wanted was in there. I got there met with Keith it was straight forward no back and forth games I test drove the car because I was in a 2011 tsx but wanted to go alittle bigger. Both Keith and Phil work great together. To finish off my visit I seen Dean always great talking with him made me feel like family. If you want an Acura this is the best car dealership hands down. More
Shannon was very friendly and helpful! She seemed very knowledgeable about the MDX and helped us make a decisive decision when it came to buying one. This dealership has always been very friendly and grea knowledgeable about the MDX and helped us make a decisive decision when it came to buying one. This dealership has always been very friendly and great to do business with. We will keep coming back! More
I purchased an Acura at McGrath years ago, loved the service dept and wanted to purchase there again. I found the perfect car for me. Terry Scudieri was wonderful! Thank you. service dept and wanted to purchase there again. I found the perfect car for me. Terry Scudieri was wonderful! Thank you. More
This dealership has a very warm welcome to all the customers. Shannon did a great job on our coming back after strolling around from other dealership. Much more appreaciated when she stayed with us on customers. Shannon did a great job on our coming back after strolling around from other dealership. Much more appreaciated when she stayed with us on our quest for getting the best deal !!! And the plus Factor was when Finance Manager Dean, help us understand the beauty of how money works in this business and make our transaction easy and smooth so we can take home my new baby RDX 2014 that very day and entertain us to the fullest that make our heart burst of joy and laughters....that was a wonderful experienced ever in my entire life in getting my 2nd car. With the electrifying energy of Mr Henry Rose in showing us the best of what Acura RDX can offer interiorly with all the high tech and freebies in hand! Wow...i can't find another dealerlership team like them! You just made my day, Thank's God for having in this planet. More