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McGrath Acura of Westmont

Westmont, IL

4.9
1,262 Reviews
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400 East Ogden Avenue

Westmont, IL

60559

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Showing 1,262 reviews

April 05, 2026

Never been so screwed over! !!! The car was a little over 46000 I had a 10500 trade agreed to buy at 365000. I put an additional 7000 down and magically financed 36500. The car p More

by mjkooky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sky Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Coote
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

McGrath Acura of Westmont responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly or let us know the best way to contact you, and we will reach out. Dana Grande Client Relations Manager 773-836-3904

Apr 07, 2026 -

mjkooky responded

I don’t understand how this loan amount keeps growing. I just received the financial papers from Sky and now it show the total purchase as over 57000. The car was advertised for 46380. My trade was 10500 and I put 7000 down. I understand tax, title, doc fees. I also extended the warranty. When Mark and I were talking about my trade in, he offered 9500, I came back with 10500. He said would you buy the car at 36500, I said yes. I had no clue that that price included my 7000 down. I’m not a stupid person.. I would never just willing hand over 7000. The whole transaction doesn’t make sense. I honest to god feel swindled beyond belief…I just feel for an upper class car dealer this should’ve been handled differently. No customer should go home feeling like they were part of grifting scheme. Also, I’m supposed to get the driver side window fixed because it “whistles”. I messaged Mark and asked if I could go to the McGrath in Naperville and the response I get is to call him…. Absolutely not.. he’s done enough. I do want the window fixed as agreed but at a different dealer. I’m not sure how you can help this situation at the damage has been done. I just feel it never should’ve been this way. I have never purchased a vehicle and felt absolutely ripped off… I do now

Apr 07, 2026 -

McGrath Acura of Westmont responded

I'm really sorry to hear about your experience here. We'd be happy to go over the numbers with you. Do you have time to stop in tomorrow?

Apr 07, 2026 -

mjkooky responded

I work tomorrow. No offense but what would “going over the numbers” do? Not sure how a car goes from 46380 to 50564 to now over 57000. Regardless of the fees or whatever spin Skyler put on it. One thing that didn’t change was what put down 7000 plus my trade of 10500 totaling 17500 but my loan financed out was 36499.99….. I also want to add that the “Acura Package” that was to cover dings and dents and provide me with 6 years and 10000 miles actually turned out to be just the additional warranty and know of the other stuff was added unless I wanted my payment to jump to 806 from 664…. Seriously something is seriously wrong here.

March 30, 2026

Oliver was so wonderful to work with he was knowledgeable about cars and very kind during the process.. I would buy a new car more often if I could work with more representatives like Oliver. More

by Queene824
Recommend Dealer
Yes
Employees Worked With
Sky Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Kozub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

McGrath Acura of Westmont responded

Thank you for choosing an Acura MDX and sharing your feedback. We’re pleased Oliver’s knowledge and kindness made your visit enjoyable. We look forward to working with you on your next vehicle purchase. Amy Brosnan 630-371-6359

March 15, 2026

We had a great experience working with Nick. He made the process very smooth. We were pleased. More

by Jessica.Bretthauer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

McGrath Acura of Westmont responded

What a pleasure to hear Nick made the process so smooth. We’re glad you’re pleased with your new Acura ADX. Enjoy every moment behind the wheel and let us know if there’s anything else we can do. Amy Brosnan 630-371-6359

March 13, 2026

Nick is fair and patient sales person. I would recommend him to anyone looking for an Acura. More

by Brian D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

McGrath Acura of Westmont responded

Thank you for highlighting Nick’s fair and patient approach. We’re delighted you’re enjoying your new Acura and appreciate your recommendation. Congratulations on your purchase! Amy Brosnan 630-371-6359

March 12, 2026

I returned to McGrath Acura after six years because I was treated so well in 2020. This experience was no different. My associate Spiro couldn’t have worked better with me and his partner Denise was helpful More

by Tech08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiro Kontaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Maniakouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo in the finance office
Mar 12, 2026 -

McGrath Acura of Westmont responded

It’s wonderful to welcome you back and hear that Spiro and Denise made your Acura RDX purchase clear and comfortable. We’re glad Spiro walked you through each step and Denise helped get your electronics set up. Thank you for trusting us again and sharing your experience. Amy Brosnan 630-371-6359

March 10, 2026

Drove all the way from Naperville to purchase a 2026 RDX from McGrath. I really appreciated the professionalism of the sales staff all the way through the process. Very transparent in discussing total prici More

by Sday819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukasz Rudka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also follow up calls from Amy Brosnan
Mar 10, 2026 -

McGrath Acura of Westmont responded

We were glad to help you travel from Naperville to secure your 2026 Acura RDX. Your kind words about our transparent pricing and coverage explanations mean a lot to our sales team, and Lukasz will be thrilled to hear them. Amy Brosnan 630-371-6359

March 08, 2026

We had the pleasure of having Spiro as our salesman. He made car buying a pleasure. He answered all of our questions and explained everything to us. We will definitely be buying our next car from Spiro More

by Heather P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiro Kontaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2026 -

McGrath Acura of Westmont responded

Thank you for sharing your experience. It’s wonderful to hear Spiro guided you through every question and made the process effortless. We look forward to assisting you with your next Acura. Amy Brosnan 630-371-6359

March 06, 2026

Excellent & responsive to needs & requirements as well as great car that exactly fit my needs led to my purchase. Professional Sales Department. More

by jruehr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Maniakouras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Coyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

McGrath Acura of Westmont responded

We appreciate your 5-star review. We’re glad our sales team could find a Toyota that fit your needs perfectly. Congratulations on your purchase and enjoy every drive ahead. Amy Brosnan 630-371-6359

March 05, 2026

Nick Lombardi provided the friendliest service with the least amount of pressure. Sky, our business manager, was so careful in explaining the details of our purchase that we were able to walk out with peac More

by Principalma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

McGrath Acura of Westmont responded

We appreciate you taking the time to share your experience. We’re thrilled that Nick’s friendly, low-pressure approach and Sky’s clear explanations helped you feel confident driving away in your new Acura. It’s great to hear our service team promptly resolved that post-delivery glitch, and thank you for trusting us for your fifth lease. Amy Brosnan 630-371-6359

February 24, 2026

Dealer is close by to me so it's very convenient to stop by on the way to work. I'm not in there often but the service advisors know me by name. In my experience they've been able to provide a loaner if I'm More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Ellingson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

McGrath Acura of Westmont responded

We appreciate you highlighting how convenient our location is and how our service advisors know you by name. We’re glad Molly’s communication made the process smooth and that a loaner was available when needed. Thank you for choosing us for your Acura Integra service. Amy Brosnan 630-371-6359

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