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McGrath Acura of Morton Grove
Morton Grove, IL
590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 590 reviews
June 13, 2023
Noonya was a great salesperson and she really seemed to care and she was knowledgeable and easy to talk to. care and she was knowledgeable and easy to talk to. More
by jkelly0925
Employees Worked With
May 27, 2023
I wish my experience were better, but I would caution anyone from buying from The McGrath group. After being told a vehicle was being held for me, I made the 75 mile drive today and was in consistent com anyone from buying from The McGrath group. After being told a vehicle was being held for me, I made the 75 mile drive today and was in consistent communication with the sales team throughout the drive, I arrive and sit down with the sales person for around 20 minutes where they gather the details of my trade. After asking about seeing the vehicle, the sales manager comes over and tells me that they just sold the vehicle and that they don’t hold vehicles for customers. I explained that I was told it was being held for me, and his response was flippant and dismissive. Not only did they not show any lack of remorse for wasting my time driving there, they were also intentional about keeping me waiting an additional 20-30 minutes to make sure the deal went through before telling me it was sold. Nice looking dealership, but their lack of concern for their customers and inability to communicate internally as a sales team cannot be understated. There is a lot of competition in the car buying space, and McGrath did nothing to earn my business in the future, More
by Boomstra204
April 17, 2023
They will run your credit with numerous lenders despite being told not to. I authorized 1-2 lenders. They ran 6 different lenders. One of which was a lender I told them I was already pre-qualified with. Ne being told not to. I authorized 1-2 lenders. They ran 6 different lenders. One of which was a lender I told them I was already pre-qualified with. Needles to say my credit was affected. More
by Miker_82
March 27, 2023
Always an excellent experience at McGrath Morton Grove. Raffy is fantastic and helped me from start to finish, this is my second lease with him and I again am very happy with them. Raffy and everyone I ha Raffy is fantastic and helped me from start to finish, this is my second lease with him and I again am very happy with them. Raffy and everyone I have interacted with are very knowledgeable, professional, and friendly! Highly recommended! I LOVE MY NEW RIDE! Thanks Raffy!! More
by jerminesho
Employees Worked With
Raffy Taroyan
March 14, 2023
as a first time buyer from a dealership i always admired was a blessing and a dream come .i purchase a 2017 acura ilx a wonderful car im very pleased and happy to be apart of the acura echo system. shouts o was a blessing and a dream come .i purchase a 2017 acura ilx a wonderful car im very pleased and happy to be apart of the acura echo system. shouts out to the wonderful staff and key players who made my purchase a reality. words couldnt explain. thanks adam , rashad for the warm welcome since the call , elson for working your magic making things possible , raffy for being amazing from start to finish thanks for the test drive with the accord More
by jeffrey williams
February 04, 2023
Worst car buying experience I have ever had. We had financing done and walked in with a check in hand and appointment to pick up the car. Took 2 1/2 hrs! Sales Manager lied to us, car wasn’t ev We had financing done and walked in with a check in hand and appointment to pick up the car. Took 2 1/2 hrs! Sales Manager lied to us, car wasn’t even ready - had to put gas in etc. Was told the day before they would just reverse it and then tell us that they have to mail us a check. Seriously? we live in Wisconsin and they do not have any idea how to handle that sale. Had a question and had to call five times over seven hours and demand they get someone on the phone before I got to talk to someone and didn’t get an answer anyway. We bought a $50k vehicle and had better service when we bought cheap used cars in the past! More
by Pam S
Employees Worked With
January 12, 2023
Excellent experience with this dealer, I waisted days with others, will never go to another dealer. Respectful, without any pressure, considerable, give them a shot.... Jonathan C. is Excellent person t with others, will never go to another dealer. Respectful, without any pressure, considerable, give them a shot.... Jonathan C. is Excellent person to talk to.... More
by radovang
November 29, 2022
Honestly hands down the best car buying experience my husband and I have ever had! As soon as we walked in, Nick introduced himself and took us on a journey that ended up with us finding our new family c husband and I have ever had! As soon as we walked in, Nick introduced himself and took us on a journey that ended up with us finding our new family car. Thank you Nick and Adam so much for thoroughly going through everything with us! More
by Allison.avila14
November 19, 2022
Visited to take a look at a CPO Acura TLX. Nick was extremely friendly, knowledgable, and he and the sales manager put together a great deal and a fair trade-in price. I decided not to buy the Nick was extremely friendly, knowledgable, and he and the sales manager put together a great deal and a fair trade-in price. I decided not to buy the car as I need something a little more fuel efficient, but I would definitely recommend this dealer to anyone looking for a new Acura. More
by adogan75
Employees Worked With
Nicholas Nowalski
October 27, 2022
Adam was fantastic! Helped us from start to finish on all aspects of the transaction. Friendly and professional. Helped us from start to finish on all aspects of the transaction. Friendly and professional. More
by MDX 2023
