McGrath Acura of Morton Grove

RDX lease The team was attentive, understanding, helpful and kind. I really enjoyed the sales experience which typically isn’t a fun one. I’d recommend them to The team was attentive, understanding, helpful and kind. I really enjoyed the sales experience which typically isn’t a fun one. I’d recommend them to anyone. More

So welcoming at Morton Grove Our Salesperson Noonya was always smiling, gave us time to talk and think about our choice with no pressure. The teamwork made it a great dealership t Our Salesperson Noonya was always smiling, gave us time to talk and think about our choice with no pressure. The teamwork made it a great dealership to be in. We live an hour away from this dealearship but it was well worth the drive it was our first and only stop! Thank you for all your help in purchasing my new and first Acura! More

Great day The waiting time was to much but the guys in the dealer were doing a great job perfect service and very good team work over all The waiting time was to much but the guys in the dealer were doing a great job perfect service and very good team work over all More

Follow after the sale Horrible experience at this dealership. Initial experience was great until I signed my name. I turned in my 2015 TLX and leased a new RDX and was told Horrible experience at this dealership. Initial experience was great until I signed my name. I turned in my 2015 TLX and leased a new RDX and was told they would take care of my last few payments and mile overage ($800). I have tried to contact my salesman Brandon Fonk, he stopped texting me and no more responses. Then I contacted the manager Tre and was promised a call back. He didn’t return my call but Sam the GM did and said he would get this handled and that this type of thing happens sometimes. After promising me to take care of it 2 months later I’m still waiting for a follow up call from Sam. Acura financial hasn’t been any help either but I will not go away until this matter is resolved. It’s a shame because Acura has made a great product but it’s clear after the sale they are done with you until time to trade in again. Poor customer service, I was going to refer a friend to this dealership but not after how they cannot do something as simple as follow up with a customer after the sale. More

Great service I am so happy to choose this dealership and the sales person jasmin was so great explain everything to me thank you guys so much I am so happy to choose this dealership and the sales person jasmin was so great explain everything to me thank you guys so much More

Buying my new RDX ASPEC My car buying experience couldn’t have been more pleasant. Ken, Tre and Sam of the sales team were awesome. They knew the color and featured car meant My car buying experience couldn’t have been more pleasant. Ken, Tre and Sam of the sales team were awesome. They knew the color and featured car meant that the Sales GM would be giving up his dealer demo. The team gave the car a complete detailing and upgraded it with additional options. The price negotiation was more than fair and painless. Rick from Finance was personable and very helpful. Overall experience was fantastic. Ask for Ken or Tre and you will be treated great! Just good guys that have enthusiasm for their jobs and are truly excited about making your car buying experience a great one. More

Great! Was a terrific experience from the beginning to the end. Was impressed with the ease in buying. They made it the least painful vehicle purchase I ha Was a terrific experience from the beginning to the end. Was impressed with the ease in buying. They made it the least painful vehicle purchase I have ever experienced. Would highly recommend and would definitely go back! More

Very friendly and knowledgeable staff Very approachable staff, were kind and friendly throughout the experience. Left 4 stars on quality only because we ran late and it was pouring wet, so Very approachable staff, were kind and friendly throughout the experience. Left 4 stars on quality only because we ran late and it was pouring wet, so certain items were forgotten at the conclusion of our purchase. No big deal though, it was all taken care of. More

Go to Ken for your car For my most recent auto purchase, I had the pleasure of meeting Ken. Ken was patient in helping me locate my perfect vehicle, and although the process For my most recent auto purchase, I had the pleasure of meeting Ken. Ken was patient in helping me locate my perfect vehicle, and although the process was a long one due to my part, he remained in good spirits the entire time. Communication was very easy, and he was very prompt at answering my questions via phone and email. He made many follow-ups to ensure I was well taken care of during the entire process, and continued to do so until the very end. I am very satisfied with my vehicle, as well as the customer service i received from Ken. I am definitely returning back to Ken for my next vehicle purchase. More

Positive experience McGrath provided a price that compelled me to drive from Wisconsin to make the purchase. Transaction took place over the phone. When I picked up the McGrath provided a price that compelled me to drive from Wisconsin to make the purchase. Transaction took place over the phone. When I picked up the car the process was of delivery was professional. Sales person has followed up to make sure all is well. Love my 2019 RDX. More