McGrath Acura of Morton Grove

EXCELLENT Car Buying Experience with Ken at McGrath Acura!! Was not even considering another Acura, was waiting outside for my husband. Ken Bayliss, my sales rep walked by & started chatting - friendly, knowle Was not even considering another Acura, was waiting outside for my husband. Ken Bayliss, my sales rep walked by & started chatting - friendly, knowledgeable and NO pressure. He asked some simple questions, carefully listened to my needs and suggested a test ride. Again, he is very well versed on the features and clearly explained them. We drove 3 different vehicles and then talked numbers. We told him we needed to think about it & would get back to him. Again, no pressure, only a sincere effort to win our business. We came back the next day & bought the 2019 RDX. Ken has been very responsive, supportive & wants to ensure we understand the car & enjoy our experience. I would definitely go back to Ken Bayliss at McGrath Acura!! More

Delighted!!! A+++ to the people here. They helped me get through the process of leasing a new car with ease. Very pleasant and hardworking especially Noona! They w A+++ to the people here. They helped me get through the process of leasing a new car with ease. Very pleasant and hardworking especially Noona! They will help you through everything without feeling uneasy. I recommend talking to them if you’re looking for a car and they will help you!! More

Acura TLX Review I had a wonderful experience at McGrath Acura of Morton Grove. Octavio Martinez helped get us what we had wanted and the car is superb. I had a wonderful experience at McGrath Acura of Morton Grove. Octavio Martinez helped get us what we had wanted and the car is superb. More

A great experience! I had a very positive experience at McGrath Acura in Morton Grove, Illinois. The sales team and support staff were personable, patient, professional a I had a very positive experience at McGrath Acura in Morton Grove, Illinois. The sales team and support staff were personable, patient, professional and knowledgeable. My Product Specialist, Ken B., was excellent! More

The Way to Buy a Car Rashad Jackson is not a salesman. His is a listener. He responds to your interests, concerns, questions--without embellishments or bringing up other t Rashad Jackson is not a salesman. His is a listener. He responds to your interests, concerns, questions--without embellishments or bringing up other topics . His only goal is to insure you are comfortable. He does not try to convince you of any extraneous "sales." You begin to believe you will make all decisions about your purchase. This is the WAY to buy a car! Joseph W. Zurawski More

RDX lease The team was attentive, understanding, helpful and kind. I really enjoyed the sales experience which typically isn’t a fun one. I’d recommend them to The team was attentive, understanding, helpful and kind. I really enjoyed the sales experience which typically isn’t a fun one. I’d recommend them to anyone. More

So welcoming at Morton Grove Our Salesperson Noonya was always smiling, gave us time to talk and think about our choice with no pressure. The teamwork made it a great dealership t Our Salesperson Noonya was always smiling, gave us time to talk and think about our choice with no pressure. The teamwork made it a great dealership to be in. We live an hour away from this dealearship but it was well worth the drive it was our first and only stop! Thank you for all your help in purchasing my new and first Acura! More

Great day The waiting time was to much but the guys in the dealer were doing a great job perfect service and very good team work over all The waiting time was to much but the guys in the dealer were doing a great job perfect service and very good team work over all More

Follow after the sale Horrible experience at this dealership. Initial experience was great until I signed my name. I turned in my 2015 TLX and leased a new RDX and was told Horrible experience at this dealership. Initial experience was great until I signed my name. I turned in my 2015 TLX and leased a new RDX and was told they would take care of my last few payments and mile overage ($800). I have tried to contact my salesman Brandon Fonk, he stopped texting me and no more responses. Then I contacted the manager Tre and was promised a call back. He didn’t return my call but Sam the GM did and said he would get this handled and that this type of thing happens sometimes. After promising me to take care of it 2 months later I’m still waiting for a follow up call from Sam. Acura financial hasn’t been any help either but I will not go away until this matter is resolved. It’s a shame because Acura has made a great product but it’s clear after the sale they are done with you until time to trade in again. Poor customer service, I was going to refer a friend to this dealership but not after how they cannot do something as simple as follow up with a customer after the sale. More

Great service I am so happy to choose this dealership and the sales person jasmin was so great explain everything to me thank you guys so much I am so happy to choose this dealership and the sales person jasmin was so great explain everything to me thank you guys so much More