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McGrath Acura of Morton Grove

Morton Grove, IL

4.7
592 Reviews
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9105 Waukegan Road

Morton Grove, IL

60053

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Showing 592 reviews

June 09, 2021

Tom did a great job showing me the different packages that were available and going over all my questions. Will definitely recommend McGrath Acura to others. More

by Nick G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Harrison, Thomas Jackolin
Jun 15, 2021 -

McGrath Acura of Morton Grove responded

Nick, Thank you for the opportunity to earn your business! We appreciate the kind words and feedback, glad to hear that Tom took great care of you and that you had a great experience. Thank you for choosing McGrath Acura of Morton Grove!

June 01, 2021

We had a great car buying experience from Hari! He was AWESOME. He is so sweet, patient, and honestly listening to our needs. He did not pressure me once to purchase a car, went over the process in detail More

by sheetalkesari22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elson Yu, Aimee Russell, Hari Jakllari
Jun 15, 2021 -

McGrath Acura of Morton Grove responded

Congratulations on your new vehicle! We appreciate the opportunity to earn your business! If there is anything that we can do for you in the future, please let us know. Thank you for choosing McGrath Acura of Morton Grove!

May 31, 2021

Horrible sales experience. Sales person signed off on one price, signed all the documents….only to have Reny Benyamin pull a bait and switch and increase the price. I didn’t enjoy being jerked around by the More

by ILX customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rashad Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reny Benyamin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arbenor Sadiku
Jun 01, 2021 -

McGrath Acura of Morton Grove responded

Thanks for taking the time to leave us a review! Bait and switch tactics are not something in our business practices, in fact we prefer to be upfront and honest. The figures that were shown to you initially, were based off of an average credit tier. Unfortunately after running your credit, your score did not qualify with the same tier the original payments were based on. Therefore, the payment increased. We did however go above and beyond to accommodate to your desired payment, even offering an additional discount on the car. Reny did not aggressively chase after you, he approached you as you left to simply explain the numbers and show how transparent we were being. Although we were unable to earn your business, we appreciate the opportunity.

May 29, 2021

Excellent experience and superior service will buy a car again at McGrath in Morton Grove Il . The process of buying a car was simple and satisfying More

by ruben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Fucik
Jun 15, 2021 -

McGrath Acura of Morton Grove responded

Ruben, Thank you for your kind words and feedback! We look forward to working with you again in the future!

May 23, 2021

First me and my wife wants to take this opportunity thanking the 10 stars super quality service of RAFFY TAROYAN who help us feel like family in presenting to us the new 2021 TLX aspec his attention t More

by jackmarichu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elson Yu, Raffy Taroyan, Aimee Russell
May 05, 2021

Arby was great at what he was doing and made me feel comfortable throughout the whole car buying process. I only came in to look at the car but the Mcgraths made sure that I was happy with the transacti More

by matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reny Benyamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arbenor Sadiku, Aimee Russell
April 27, 2021

Had a great experience at McGrath but Arbenor made it is feel even better. We drove a long way to get the car we wanted and did not bs us or haggle price with us. We had previously gone to many other dealer More

by al_fcobel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arbenor Sadiku
April 17, 2021

Highly recommend McGrath. We have purchased 3 new vehicles there, my last two from Noonya Taroyan. They have been fair and honest. I have done all vehicle service there as well. We will continue to p More

by aprilv
Recommend Dealer
Yes
Employees Worked With
Noonya Taroyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Russell
April 15, 2021

Highly recommend McGrath. have purchased 2 new vehicles and have done all service there. always very fair and honest. We will continue to buy and service from them. our Sales person, Raffy, was incredib More

by DOMANN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffy Taroyan, Aimee Russell
April 01, 2021

Drove a long way(56 miles) to look at a vehicle at McGrath Acura. Once there I wasn't sure about the color of the suv of all things but Nithin, Daniel H, and Jay did everything possible to make sure More

by PattyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay P, Daniel Harrison, Aimee Russell, Nithin Thomas
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