Back

McGrath Acura of Morton Grove

Morton Grove, IL

4.7
590 Reviews
Contact Dealership

9105 Waukegan Road

Morton Grove, IL

60053

Directions

By Type

Showing 590 reviews

May 31, 2021

Horrible sales experience. Sales person signed off on one price, signed all the documents….only to have Reny Benyamin pull a bait and switch and increase the price. I didn’t enjoy being jerked around by the More

by ILX customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rashad Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reny Benyamin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arbenor Sadiku
Jun 01, 2021 -

McGrath Acura of Morton Grove responded

Thanks for taking the time to leave us a review! Bait and switch tactics are not something in our business practices, in fact we prefer to be upfront and honest. The figures that were shown to you initially, were based off of an average credit tier. Unfortunately after running your credit, your score did not qualify with the same tier the original payments were based on. Therefore, the payment increased. We did however go above and beyond to accommodate to your desired payment, even offering an additional discount on the car. Reny did not aggressively chase after you, he approached you as you left to simply explain the numbers and show how transparent we were being. Although we were unable to earn your business, we appreciate the opportunity.

May 29, 2021

Excellent experience and superior service will buy a car again at McGrath in Morton Grove Il . The process of buying a car was simple and satisfying More

by ruben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Fucik
Jun 15, 2021 -

McGrath Acura of Morton Grove responded

Ruben, Thank you for your kind words and feedback! We look forward to working with you again in the future!

May 23, 2021

First me and my wife wants to take this opportunity thanking the 10 stars super quality service of RAFFY TAROYAN who help us feel like family in presenting to us the new 2021 TLX aspec his attention t More

by jackmarichu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elson Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raffy Taroyan, Aimee Russell
May 05, 2021

Arby was great at what he was doing and made me feel comfortable throughout the whole car buying process. I only came in to look at the car but the Mcgraths made sure that I was happy with the transacti More

by matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reny Benyamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arbenor Sadiku, Aimee Russell
April 27, 2021

Had a great experience at McGrath but Arbenor made it is feel even better. We drove a long way to get the car we wanted and did not bs us or haggle price with us. We had previously gone to many other dealer More

by al_fcobel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arbenor Sadiku
April 17, 2021

Highly recommend McGrath. We have purchased 3 new vehicles there, my last two from Noonya Taroyan. They have been fair and honest. I have done all vehicle service there as well. We will continue to p More

by aprilv
Recommend Dealer
Yes
Employees Worked With
Noonya Taroyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Russell
April 15, 2021

Highly recommend McGrath. have purchased 2 new vehicles and have done all service there. always very fair and honest. We will continue to buy and service from them. our Sales person, Raffy, was incredib More

by DOMANN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffy Taroyan, Aimee Russell
April 01, 2021

Drove a long way(56 miles) to look at a vehicle at McGrath Acura. Once there I wasn't sure about the color of the suv of all things but Nithin, Daniel H, and Jay did everything possible to make sure More

by PattyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay P, Daniel Harrison, Aimee Russell, Nithin Thomas
March 24, 2021

Came in on a busy Saturday for a vehicle nithin Thomas was able to get me a great deal on the car. Very happy with the purchase I highly recommend this dealership an Nithin. More

by Bañuelos630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nithin Thomas
March 24, 2021

peoples are friendly Mr Sadiku has done a good job he answered all of my question, he explained very clearly every single detail about the car. thanks Mr Sadiku More

by sonnyluu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arbenor Sadiku
...
17
...