Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

McGovern Volvo Cars of Albany

Albany, NY

Overview
Reviews
4.8
163 Reviews
Call Dealership (518) 389-6500
View Awards

350 New Karner Road

Albany, NY

12205

Directions

By Type

Showing 163 reviews

February 13, 2025

My experience with McGovern service has always been excellent. The staff is attentive, friendly, thorough and make the process easy. More

by RichD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Alyssa
Report | Print
Feb 13, 2025 -

McGovern Volvo Cars of Albany responded

Rich, we're delighted to hear that our team at McGovern Volvo Cars of Albany has consistently provided you with excellent service. Thank you for your kind words and support!

February 12, 2025

I love my new car! !! Everyone went out of the way to please me and I am very happy!!! More

by Slyery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ruiz
Report | Print
Feb 12, 2025 -

McGovern Volvo Cars of Albany responded

We are so happy that our McGovern Volvo Cars of Albany team delivered an excellent experience! Thank you!

February 12, 2025

Just purchased my first Volvo, I had wonderful service from Grant my salesman and Carlos in finance department. Friendly service all around More

by Bobbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Little
Report | Print
Feb 13, 2025 -

McGovern Volvo Cars of Albany responded

Bobbie, we're delighted to hear that Grant and Carlos provided you with such friendly service at McGovern Volvo Cars of Albany. Enjoy your first Volvo!

February 11, 2025

Excellent quality service from check-in to check-out. Thank you McGovern Volvo Service Department. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Feb 12, 2025 -

McGovern Volvo Cars of Albany responded

Thanks so much, Kathy. We look forward to your next visit to McGovern Volvo Cars of Albany!

February 11, 2025

I’m 85 years old, everything was great! It was a long wait but l didn’t mind it since l had things to keep me busy. He went over everything with me so l could understood everything.. l’m More

by marrussell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Feb 11, 2025 -

marrussell responded

The only thing l didn't like was it took me 25 minutes to phone for an appointment before someone took my call. I made an appointment online , it changed the date that was why l phoned back. They used to have voice mail but this time nothing every time l call back that's why it took 25 minutes.

Feb 12, 2025 -

McGovern Volvo Cars of Albany responded

We appreciate your honest feedback and are glad your visit went smoothly overall. Thank you for bringing these matters to our attention so we can better serve you at McGovern Volvo Cars of Albany moving forward!

February 09, 2025

Nicole provided exceptional service from start to finish. Appreciate her accommodating me and her thorough follow up to ensure the required service was completed the same day. It’s refreshing to see someone More

by amalrp70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Feb 10, 2025 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Nicole provided exceptional service during your visit to McGovern Volvo Cars of Albany. Our team is committed to ensuring a seamless experience, and it's wonderful knowing her enthusiasm made an impact. Thank you for sharing this positive feedback!

February 08, 2025

I have always trusted this dealership for service. Staff that truly make you feel they are glad you chose them More

by onegeorgek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service
Report | Print
Feb 10, 2025 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that you trust McGovern Volvo Cars of Albany for your service needs! Our team takes pride in making every customer feel valued and appreciated. Thank you for choosing us!

February 05, 2025

Prompt, efficient service. Sales people extremely courteous. Grant was great! I would highly recommend this dealership. More

by Terryquigley3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Feb 06, 2025 -

McGovern Volvo Cars of Albany responded

Terry, thank you for the glowing recommendation! We're delighted to hear that Grant and our team at McGovern Volvo Cars of Albany provided prompt and courteous service. We appreciate your support!

February 03, 2025

Love the no pressure sales process. The sales consultant was very knowledgeable and took the time to answer all the questions we had. More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giorgio Atzeni
Report | Print
Feb 04, 2025 -

McGovern Volvo Cars of Albany responded

Michelle, we're delighted to hear that you enjoyed the no-pressure sales experience at McGovern Volvo Cars of Albany. Our team is always here to provide knowledgeable assistance and answer any questions you may have. Thank you for your feedback!

January 30, 2025

A pleasure to work wth Morgan Williams at McGovern Volvo. And I love the new EX30. More

by mggrisham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan Williams
Report | Print
Jan 31, 2025 -

McGovern Volvo Cars of Albany responded

Thank you for leaving McGovern Volvo Cars of Albany a five-star review! We are delighted to know that Morgan was a pleasure to work with. Enjoy your new Lexus EX 30!

1
2
3
4
...
17