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McGovern Volvo Cars of Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
125 Reviews
Call Dealership (518) 389-6500

350 New Karner Road

Albany, NY

12205

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Showing 125 reviews

November 19, 2024

DO NOT PURCHASE A CAR FROM HERE! They Lie & Do not care about their customers. My car had numerous problems the 1st day i owned it. They didn't know how to fix the issues so they cam More

by Dylancooney3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Georgio
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Nov 20, 2024 -

McGovern Volvo Cars of Albany responded

Hi Dylan, thank you for taking the time to review our dealership. Our Service Manager John Sanders is reaching out to you today to go over any vehicle concerns you may have. Although it's been around 30K miles since we last saw your car, we do not show any outstanding issues. We care tremendously about our customers and work hard in every department for their loyalty.

November 18, 2024

The entire staff is extremely friendly and knowledgeable about the products they service and sell. More

by robertmhahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa from service.
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Nov 18, 2024 -

McGovern Volvo Cars of Albany responded

Thanks so much, Robert. We look forward to your next visit to McGovern Volvo Cars of Albany!

November 17, 2024

Had me in and out for my oil change in no time, and the service was great. More

by Ndflynn94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 18, 2024 -

McGovern Volvo Cars of Albany responded

It was our pleasure to assist you. Thank you from all of us here at McGovern Volvo Cars of Albany!

November 16, 2024

Great service and very knowledgeable. Answered all my questions regarding lights, battery and key fab. Waiting area was comfortable and clean with snacks if you needed something. More

by Car person 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service department
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Nov 18, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your experience with us! We're glad to hear that our team at McGovern Volvo Cars of Albany provided great service and answered all your questions. We appreciate the feedback on our waiting area as well, and we're here if you need anything else in the future!

November 15, 2024

Alissa was great. Accurate and on time. She was also organized and knew what she was doing More

by djrutnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
Report | Print
Nov 15, 2024 -

McGovern Volvo Cars of Albany responded

We are glad to hear that Alissa provided excellent service. Thank you for sharing this kind feedback for the McGovern Volvo Cars of Albany team!

November 13, 2024

From walking in the door to driving away my pre-owned car, the experience was excellent! More

by catfish11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena
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Nov 14, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your 5-star review of McGovern Volvo Cars of Albany! Safe travels!

November 12, 2024

Great service. Very easy buying process. They did all the work. I was in/out quickly. Selena was very friendly and knowledgeable. More

by mprzybylek19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena
Report | Print
Nov 12, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Selena and the team at McGovern Volvo Cars of Albany made your buying process smooth and efficient! Thanks for sharing your experience with us.

November 09, 2024

Tyler Hess is our brand new 1st time service rep. 5-star rating in every way, Friendly, knowledgeable, helpful and more !! Service was fast and excellent. Both McGovern and Tyler are very highly More

by evanholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Dutcher, Tyler Hess
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Nov 11, 2024 -

McGovern Volvo Cars of Albany responded

Evan, we're delighted to hear that Tyler provided you with a 5-star experience at McGovern Volvo Cars of Albany! Thank you for the high recommendation and support. We look forward to serving you in the future!

November 08, 2024

The Customer service is outstanding. They worked with us on the price and helped find a loan More

by Daxhikes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia
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Nov 08, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for leaving McGovern Volvo Cars of Albany a five-star review! It was a pleasure assisting you with your purchase.

November 03, 2024

Professional and friendly encounter. Got the service I requested at the price I was quoted. More

by t.bonneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Nov 04, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your kind words for the McGovern Volvo Cars of Albany team! We always strive to be professional and friendly.

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