McGovern Volvo Cars of Albany

Professional, respectful, knowledgeable and thorough! Always answer all my questions. Always discuss service and cost prior to proceeding. Always answer all my questions. Always discuss service and cost prior to proceeding. More

They are Knowledgeable and courteous. i am always confident in their service. I Highly recommend i am always confident in their service. I Highly recommend More

The sales associate Brian, sales manager John and finance manager Carlos were great to work with. They were flexible, took the time to work with me and have a great sense of humor. They made the process work manager Carlos were great to work with. They were flexible, took the time to work with me and have a great sense of humor. They made the process work smoothly and made it fun. More

Alyssa in the service department was very helpful since this was my first time in the dealership getting my Volvo serviced. She was efficient she brought the car in immediately, even though I was half an h this was my first time in the dealership getting my Volvo serviced. She was efficient she brought the car in immediately, even though I was half an hour early. Alyssa informed me of the repairs the things that would be checked and a price for the services I requested. Then she showed me to a comfortable place with free coffee and refreshments to wait. Overall, my satisfaction with this dealership is five stars as Alyssa should receive. More

The service advisors and the technicians are terrific! They keep me updated during my visits and always go above and beyond to ensure my vehicle is operating as good as new. They keep me updated during my visits and always go above and beyond to ensure my vehicle is operating as good as new. More

alysa is the best. She is friendly courteous, and makes it a seamless experience for me. She is friendly courteous, and makes it a seamless experience for me. More

Poor customer service at counter. Not interested in answering questions. Condescending and basically rude behavior. Recommend they look you in the eye, stop staring at their computer Not interested in answering questions. Condescending and basically rude behavior. Recommend they look you in the eye, stop staring at their computer and smile. Only saving grace was guy who came to waiting area to talk to me. Will try to do as little service as possible at McGovern. More

Service department is always going above and beyond. I have had great service experience on multiple occasions. I have had great service experience on multiple occasions. More

Alissa is the absolute best and had my vehicle done well before it was expected before it was expected More

The employees at this dealership are friendly, courteous and professional. Took car in for service and answered all my questions respectfully. and professional. Took car in for service and answered all my questions respectfully. More