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McGovern Volvo Cars of Albany

Albany, NY

Overview
Reviews
4.8
38 Reviews
Call Dealership (518) 389-6500

350 New Karner Road

Albany, NY

12205

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Showing 38 reviews

June 12, 2024

The staff is always pleasant and will call around to find parts that are hard to locate. I'm pleased with their service. More

by Demo612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan @ service advisor desk., Ben Muenzberg
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Jun 12, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that our team at McGovern Volvo Cars of Albany could assist you with finding those hard-to-locate parts. Thanks for sharing your positive experience!

Helpful
June 11, 2024

Service advisor, Alyssa is very knowledgeable and does an excellent job of explaining the service, cost and time to perform the work. Always a pleasure to deal with her. More

by led
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Veitman
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Jun 11, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for highlighting Alyssa's excellent service at McGovern Volvo Cars of Albany! We're glad to hear she made your experience a positive one. Looking forward to serving you again!

Helpful
June 08, 2024

Dropped the car off the night before and had a nice exchange with Megan. Car was finished and job well done. I was a happy camper! More

by csmquilter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Thiessen
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Jun 10, 2024 -

McGovern Volvo Cars of Albany responded

Thanks for sharing your experience! We're glad Megan and the team at McGovern Volvo Cars of Albany took good care of you. Happy to hear you're pleased with the service!

Helpful
June 05, 2024

Always great customer service. Certainly appreciate the attention to detail. Highly recommend the Volvo service department More

by royfuro1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Veltman
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Jun 06, 2024 -

McGovern Volvo Cars of Albany responded

Roy, thank you for the recommendation! We're glad to hear that our McGovern Volvo Cars of Albany team provided excellent service and attention to detail. We appreciate your support!

Helpful
June 04, 2024

Great experience from start to finish and straightforward. Grant was patient and responsive in all respects. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant, Jay, Carlos
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Jun 04, 2024 -

McGovern Volvo Cars of Albany responded

Mark, we're delighted to hear that Grant provided you with a great experience at McGovern Volvo Cars of Albany. Thanks for sharing your positive feedback and enjoy your new miles!

Helpful
May 31, 2024

Service is very knowledgeable they'll take good care of you and your vehicles needs. More

by gregoryasnell
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 03, 2024 -

McGovern Volvo Cars of Albany responded

We are glad to hear that our McGovern Volvo Cars of Albany team provided excellent service. We are here to help with any future automotive needs!

Helpful
May 28, 2024

Excellent to deal with very organized and Selena was the best to deal with from beginning to delivery More

by Cng52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena
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May 29, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Selena and our team at McGovern Volvo Cars of Albany provided such excellent service from start to finish. Thanks for the fantastic review!

Helpful
May 26, 2024

McGovern Volvo continues to be a first rate dealership with a service department that always provides trouble-free maintenance and repair regardless of the problem. I have had 15 years of excellent exper More

by hkornblau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Kevin, Meagen
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May 27, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for your loyalty and kind words! We're delighted to hear that our service department has consistently met your expectations over the years. Looking forward to many more years of serving you at McGovern Volvo Cars of Albany!

May 27, 2024 -

hkornblau responded

You're welcome. Only said because it is true. You should be proud to have staff that preform their duties so well and so consistently while treating everyone respectfully and thoughtfully. I am happy to continue as a regular customer and so is my 216,000+ mile 2007 S80 V8 awd beauty. Good work always deserves praise.

Helpful
May 23, 2024

Very efficient. Staff very helpful loaner was perfect. Detail job was excellent. Everything was done as stated More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Healy
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May 23, 2024 -

McGovern Volvo Cars of Albany responded

Rich, we're delighted to hear that everything went smoothly and met your expectations at McGovern Volvo Cars of Albany. Thanks for the positive feedback!

Helpful
May 16, 2024

Service people very friendly and knowledgeable. Facility modern and clean Very satisfied at this time More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
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May 16, 2024 -

McGovern Volvo Cars of Albany responded

Beverly, we're glad to know you had a positive experience with our service team at McGovern Volvo Cars of Albany. Thanks for appreciating the cleanliness and modernity of our facility!

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