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McGovern Volvo Cars of Albany

Albany, NY

4.8
369 Reviews

350 New Karner Road

Albany, NY

12205

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Showing 369 reviews

October 17, 2026

As always, my experience at the service department at McGovern Volvo was excellent…I did have to wait a bit longer than I expected, but my service person was really nice and helpful…I would definitely re More

by felice44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schumari
October 16, 2026

Lost car keys; basic maintenance and it took 4 hours! ! They told me an hour snd half. Too difficult to get a service appointment which will affect our future decision to change car brand. More

by DSpellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elaine Healy, Jennifer Martel, Eric Rosen, Chris Rahn
October 15, 2026

I had a wonderful experience buying my new Volvo at McGovern Volvo Cars of Albany! Diana was fantastic to work with—friendly, knowledgeable, and responsive. She made the entire process easy and enjoyab More

by adktrigirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Hocutt
Oct 15, 2026 -

McGovern Volvo Cars of Albany responded

Congratulations on your new Volvo! We're thrilled that Diana made the buying process easy and enjoyable. Thank you for choosing McGovern Volvo Cars of Albany and for your recommendation!

October 10, 2026

We have always had excellent service at McGovern every time from all departments. Would recommend to anyone More

by slippyma
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Veltman / Eton Behari
Oct 13, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for your strong recommendation and for choosing McGovern Volvo Cars of Albany!

October 07, 2026

Even though this dealership is further from my home than the local dealership, I have still been going there for 11 years. The service department is the best. I trust them with our Volvos. I highly recommen More

by tdechill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Veltmann
Oct 07, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for your continued support and trust over the years! We're thrilled to hear you highly recommend our service department. We appreciate your business and look forward to helping you again at McGovern Volvo Cars of Albany!

October 05, 2026

The service staff is always professional efficient and kind. I’ve had nothing but excellent experiences related to Volvo Service and Parts department. The technicians are skilled and excellent. More

by Donahz
Recommend Dealer
Yes
Employees Worked With
Service Dept Alyssa 10/10
Oct 06, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for the wonderful feedback, Donahz! We're delighted to hear about your excellent experiences with our service and parts departments at McGovern Volvo Cars of Albany. We look forward to assisting you again in the future! Safe travels!

October 04, 2026

All great…my service person went far and above what was necessary… Rey pleasant and professional More

by felice44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Oct 06, 2026 -

McGovern Volvo Cars of Albany responded

This review means a lot to us! Thank you for choosing McGovern Volvo Cars of Albany.

October 02, 2026

I came in for a service and it was not corrected Nothing was explained thoroughly at all More

by Marianne Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eton Behari
Oct 05, 2026 -

McGovern Volvo Cars of Albany responded

Hi Marianne, thank you for your review and your business. We understand that your tire pressure light returned after departing our dealership, and for that, we apologize. Our team can easily rectify this for you and answer any open questions you may have. If you have not already spoken to our team, please reach out to our Service Director, John Colvin, at 518-389-6500 or jcolvin@mcgovernauto.com.

Oct 05, 2026 -

Marianne Lane responded

I live an hr away. It took me over a month to wait for this appointment! I guess I can stop next time I’m in Albany to see if this can be corrected .??

October 01, 2026

⭐⭐⭐⭐⭐ This is my 4th lease with Selena at McGovern Volvo, and I truly cannot recommend her enough! She takes such good care of me every single time. She is incredibly trustworthy, knowledgeable, and h More

by EMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena Dutcher
Oct 02, 2026 -

McGovern Volvo Cars of Albany responded

Congratulations on your fourth lease with Selena! We appreciate you being a loyal customer of McGovern Volvo Cars of Albany. Enjoy your new ride!

September 30, 2026

5 stars for Volvo,Alissa is a outstanding person, you can tell she loves her job. Treats the customer with respect and kindness always there to satisfy the customer it’s a pleasure More

by TOMDEB1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa in service
Oct 01, 2026 -

McGovern Volvo Cars of Albany responded

We're delighted to hear Alissa made your experience exceptional! Thank you for choosing McGovern Volvo Cars of Albany and sharing your support. See you next time!

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