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McGovern Volvo Cars of Albany

Albany, NY

4.8
373 Reviews

350 New Karner Road

Albany, NY

12205

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Showing 373 reviews

November 01, 2026

I trust the excellent service I get at McGovern Volvo and Allisa is a great service advisor. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allissa on service
November 01, 2026

I had a great experience with McGovern Volvo. Thanks so much for a great price and purchase experience especially to my salesperson Morgan W, manager Grant and finance pro Carlos. Super efficient More

by Bill S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Williams, Grant (manager), Carlos (finance manager)
October 30, 2026

Courteous employees that listen and take concerns seriously. Services are completed satisfactorily with status updates and personal interaction as required. Facilities are clean and accommodating f More

by sschestnut151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rosen, Chris Rahn
October 26, 2026

Alissa is really a rock star. She has been great with her assistance. She is very professional and has the most pleasant demeanor with some humor! More

by jude2723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
Nov 03, 2026 -

McGovern Volvo Cars of Albany responded

Hi Jude, your feedback made our day! We're so glad Alissa provided top-notch service with a smile at McGovern Volvo Cars of Albany. See you next time!

October 17, 2026

As always, my experience at the service department at McGovern Volvo was excellent…I did have to wait a bit longer than I expected, but my service person was really nice and helpful…I would definitely re More

by felice44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schumari
Oct 19, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your feedback! We're glad to hear that you were well taken care of and we apologize for the wait. We appreciate your recommendation and look forward to serving you again at McGovern Volvo Cars of Albany!

October 16, 2026

Lost car keys; basic maintenance and it took 4 hours! ! They told me an hour snd half. Too difficult to get a service appointment which will affect our future decision to change car brand. More

by DSpellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elaine Healy, Jennifer Martel, Eric Rosen, Chris Rahn
Oct 19, 2026 -

McGovern Volvo Cars of Albany responded

We're very sorry this maintenance visit took longer than expected. We'll discuss this feedback with our team to ensure we improve going forward. Please let us know if you need anything else at this time!

October 15, 2026

I had a wonderful experience buying my new Volvo at McGovern Volvo Cars of Albany! Diana was fantastic to work with—friendly, knowledgeable, and responsive. She made the entire process easy and enjoyab More

by adktrigirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Hocutt
Oct 15, 2026 -

McGovern Volvo Cars of Albany responded

Congratulations on your new Volvo! We're thrilled that Diana made the buying process easy and enjoyable. Thank you for choosing McGovern Volvo Cars of Albany and for your recommendation!

October 10, 2026

We have always had excellent service at McGovern every time from all departments. Would recommend to anyone More

by slippyma
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Veltman / Eton Behari
Oct 13, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for your strong recommendation and for choosing McGovern Volvo Cars of Albany!

October 07, 2026

Even though this dealership is further from my home than the local dealership, I have still been going there for 11 years. The service department is the best. I trust them with our Volvos. I highly recommen More

by tdechill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Veltmann
Oct 07, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for your continued support and trust over the years! We're thrilled to hear you highly recommend our service department. We appreciate your business and look forward to helping you again at McGovern Volvo Cars of Albany!

October 05, 2026

The service staff is always professional efficient and kind. I’ve had nothing but excellent experiences related to Volvo Service and Parts department. The technicians are skilled and excellent. More

by Donahz
Recommend Dealer
Yes
Employees Worked With
Service Dept Alyssa 10/10
Oct 06, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for the wonderful feedback, Donahz! We're delighted to hear about your excellent experiences with our service and parts departments at McGovern Volvo Cars of Albany. We look forward to assisting you again in the future! Safe travels!

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