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McGovern Volvo Cars of Albany

Albany, NY

Overview
Reviews
Vehicles
4.9
102 Reviews
Call Dealership (518) 389-6500

350 New Karner Road

Albany, NY

12205

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Showing 103 reviews

October 28, 2024

Great front end. Friendly. Thorough. Attention to customer communication. And accommodating local transport. Paperwork review and warranty details. More

by WB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
Report | Print
Oct 28, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for highlighting the excellent service at McGovern Volvo Cars of Albany! We're glad to hear our team provided thorough communication and accommodating transport. We appreciate your feedback and look forward to serving you again in the future!

October 28, 2024

It was easy to schedule an appointment . Service was completed in a timely fashion. Well informed during the visit. Car was returned washed and clean. Positive experience. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sanders
Report | Print
Oct 28, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your positive experience with us at McGovern Volvo Cars of Albany! We're glad to hear that scheduling was easy and the service met your expectations. We look forward to serving you again in the future!

October 28, 2024

Very friendly, knowledgeable staff . Explained everything to us and mad buy my suv fast and easy . More

by robinsuesmith12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Muenzberg
Report | Print
Oct 28, 2024 -

McGovern Volvo Cars of Albany responded

Your review is music to our ears! We're thrilled we could make your McGovern Volvo Cars of Albany experience seamless. Safe travels!

October 27, 2024

Friendly, professional, competent, very easy to work with. This was an excellent experience. I will definitely come back when buying a new car More

by klusteg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
Report | Print
Oct 28, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that you had an excellent experience with us at McGovern Volvo Cars of Albany! Our team is always here to make the car-buying process smooth and enjoyable. Looking forward to welcoming you back for your next purchase!

October 24, 2024

Friendly and accommodating. The service department always gets my car in and they are honest about the cost. Two thumbs up! More

by Marathonmom248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Elaine Healy, Jennifer Martel
Report | Print
Oct 25, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that our service department at McGovern Volvo Cars of Albany has been friendly and accommodating for you. Thank you for the kind words, and we're glad we could provide honest service!

October 23, 2024

Very pleasant experience as always at McGovern with Alyssa. I always wait in a comfortable waiting area while my car is being serviced. More

by Marylynn.olbrych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Muenzberg
Report | Print
Oct 24, 2024 -

McGovern Volvo Cars of Albany responded

Marylynn, we're delighted to hear that Alyssa and the team at McGovern Volvo Cars of Albany provided you with a pleasant experience. Thank you for your kind words!

October 22, 2024

Alissa and team were incredibly helpful to remedy a issue with my tire. What started as a very stressful event was quickly resolved. Thank you! More

by bpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa (5 stars!)
Report | Print
Oct 23, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Alissa and the team at McGovern Volvo Cars of Albany were able to turn a stressful situation into a positive experience. Thank you for sharing your feedback, and we're here if you need anything else!

October 20, 2024

The Volvo service department is outstanding and Alissa the customer service representative is excellent, very helpful and knowledgeable! More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
Report | Print
Oct 21, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for the fantastic feedback! We're delighted to hear that Alissa and our Volvo service department at McGovern Volvo Cars of Albany provided such excellent assistance. We appreciate your support!

October 15, 2024

My service issue was complex (electrical) and they made every effort to solve it, looking for every possible cause of the problem until it was fixed. It took several weeks during which I was offered a loa More

by SJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sanders & Marcie Walsh
Report | Print
Oct 16, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that our team at McGovern Volvo Cars of Albany was able to resolve your complex service issue and provide you with a loaner car during the process. Thank you for sharing your experience, and we're here if you need anything else!

October 15, 2024

Pleasant service representatives. Very comfortable customer seating area with excellent refreshments as you wait. The representative kept me informed as to the status of my car repa More

by Joe Todora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcia, Alissa
Report | Print
Oct 16, 2024 -

McGovern Volvo Cars of Albany responded

Joe, we're delighted to hear that you enjoyed the service and amenities at McGovern Volvo Cars of Albany. Keeping our customers informed and comfortable is a top priority for us. Thanks for sharing your experience!

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