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McGovern Volvo Cars of Albany

Albany, NY

4.8
163 Reviews

350 New Karner Road

Albany, NY

12205

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Showing 163 reviews

April 02, 2025

Very friendly and courteous staff. Every question was answered and explained till we understood the situation. More

by schoell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rahn
April 01, 2025

Excellent service staff and technicians. Well documented service summary and very comfortable surroundings to wait for service completion. More

by Higginrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Nicole, Chris Rahn
March 31, 2025

Dad’s Volvo sat for 2 years. Brakes frozen, exhaust, some engine issues. The McGovern team did a great job brining it back to new. Drives like a dream. Fabulous customer service More

by CLMr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Striffler
Apr 01, 2025 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that the McGovern Volvo Cars of Albany team was able to bring your dad's Volvo back to life! It's fantastic that it's driving like a dream now. Thank you for highlighting our customer service, and we're here if you need anything else!

March 30, 2025

Profession staff who offer excellent service. I am always happy with how I am treated there. More

by prb1046
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena Dutcher
Apr 01, 2025 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your positive feedback with the McGovern Volvo Cars of Albany team. It is our pleasure to assist you with all of your automotive needs!

March 29, 2025

20yr customer - The service department at McGovern Volvo has gone way downhill. Glad to see they’ve lost their arrogance, but along with it went professionalism. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service team
Mar 31, 2025 -

McGovern Volvo Cars of Albany responded

Hello, and thank you for your review. We apologize that something was apparently unprofessional at our dealership. We would like to better understand what happened. Our Service Manager, John Colvin, would appreciate it if you were able to please reach out to him at jcolvin@mcgovernauto.com or 518-389-6500

March 26, 2025

I found my purchase McGovern Volvo to be a positive experience. I worked with Georgio who was informative and patient while I decided on a vehicle. Everyone at the dealership was pleasant and helpfu More

by Btsumner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Rahn
Mar 27, 2025 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Georgio and the team at McGovern Volvo Cars of Albany made your experience a positive one. Thank you for choosing us as your new Volvo dealership! Enjoy driving your third Volvo!

March 26, 2025

Nicole is very charming and attentive, she seemed interested to make sure that we were satisfied More

by susandoigre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 27, 2025 -

McGovern Volvo Cars of Albany responded

Susan, thanks for leaving McGovern Volvo Cars of Albany a five-star review! We are glad that Nicole left a great impression. See you next time!

March 16, 2025

Brian was helpful without being pushy he was knowledgeable about the product and listened to what we were looking for and helped get us what we wanted. He went over everything explaining it all More

by C.borcsok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian ruiz
Mar 17, 2025 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Brian provided such a smooth and informative experience at McGovern Volvo Cars of Albany. It's great to know he was able to assist you without any pressure, ensuring all your questions were answered. Enjoy your new vehicle!

Mar 18, 2025 -

C.borcsok responded

This was my first visit to this dealership and Brian made it a positive experience I really appreciate his help. He was the perfect amount of salesperson I needed.

March 06, 2025

Just brought my XC 60 in for the 20,000 mile service and John was great! He took the time to listen to me and thoroughly explain everything. More

by lscherme
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John in service dept
Mar 06, 2025 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that John provided excellent service during your 20,000-mile check-up at McGovern Volvo Cars of Albany. Thank you for sharing your experience with us!

March 03, 2025

I worked with Georgio throughout the sales process and the service was very good. I had a lot of questions and Georgio always provided information requested and there was never pressure to purchase until More

by kac_empire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio
Mar 03, 2025 -

McGovern Volvo Cars of Albany responded

We're glad to hear that Georgio provided you with excellent service and helped make your experience at McGovern Volvo Cars of Albany a positive one. Thank you for sharing your feedback, and we hope you're enjoying your new vehicle!

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