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McGovern Subaru of Acton
Acton, MA
815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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815 Reviews of McGovern Subaru of Acton
November 22, 2025
My 2005 Subaru Legacy/Outback with over 140,000 miles on the odometer needed a new heater. All it could do was blow cold air. My local mechanics who handle our routine maintenance told me this would need the odometer needed a new heater. All it could do was blow cold air. My local mechanics who handle our routine maintenance told me this would need the expertise of a Subaru dealer. McGovern Subaru in Acton MA was recommended and it is reasonably close to us. When I walked in to the reception/waiting room, there were three staff ready to help. Rose was closest, so I walked up to her. She introduced herself, and it was immediately clear that she already knew what the purpose of the appointment was and how it would be handled. It would take awhile to complete the diagnosis and a plan of action, so I settled in a comfortable chair with coffee and refreshments and worked my iPhone. After a while Rose came over with a progress report on the testing underway to complete the diagnosis. She knew what was going on and was able to explain it to me and how long it would take. A short time later Rose gave me the diagnosis: they would order some parts to correct the problem and she would call me when the parts came in to make an appointment to finish the job. Overall, I was very impressed by the prompt and thoughtful service, and how knowledgeable the staff taking care the customers are, judging from my experience with Rose who handled my case. More
by Rmstephan
Employees Worked With
Rose
November 18, 2025
I have been going to McGovern Subaru tor many years, My recent service for an oil change, check up and Tail Gate repair. I got the appointment quickly and Michael mad sure the parts were there that I neede recent service for an oil change, check up and Tail Gate repair. I got the appointment quickly and Michael mad sure the parts were there that I needed. The wait time was quicker then I thought, and my car always runs well after service at McGovern. More
by 3westplace
Employees Worked With
Michael MacGillivary
November 18, 2025
Speedy and reliable service, always keeps my car in good running condition. Mike was helpful and gave me honest information on the work that needed to be done. running condition. Mike was helpful and gave me honest information on the work that needed to be done. More
by peterjsultan
Employees Worked With
mike
November 15, 2025
I really appreciate Dave the service Director and he takes care of everything. I just bought my third Subaru because he is so wonderful. takes care of everything. I just bought my third Subaru because he is so wonderful. More
by deirdre.a.obrien
Employees Worked With
Dave is the best I give him 10
November 08, 2025
I was introduced to SABRINA who was extremely knowledgeable, connected with me on a personal level with our similar taste in hot hatches, approached the process as educational and not pushy, yet, knowledgeable, connected with me on a personal level with our similar taste in hot hatches, approached the process as educational and not pushy, yet, was attentive enough to know she wanted to make a deal happen. One of the stand-out perspectives SABRINA provide was regarding the colors of Subarus and their various shades depending on lighting. Thank you SABRINA. More
by Local2Wellesley
Employees Worked With
Sabrina Gonzalez
November 07, 2025
Fantastic experience with Neil and all the employees at McGovern Subaru. Neil took us on a test drive while letting us know that most of the 2025 Foresters that we were interested in were being sold quickl McGovern Subaru. Neil took us on a test drive while letting us know that most of the 2025 Foresters that we were interested in were being sold quickly. We saw one of the ones that we wanted so we bought it! More
by pamelamein
Employees Worked With
Jim Hines, Anthony Romano, Erik Holm, Justin Chaves, Anthony Motta, Lincoln Macdonald, George Vargas, Maximus Rivadeneira, Jennifer Martel
November 07, 2025
Sabrina was very helpful with all my concerns and she answered Salk my questions. Management and others I talked to were very helpful and professional. A great dealership to buy a car from answered Salk my questions. Management and others I talked to were very helpful and professional. A great dealership to buy a car from More
by JANICE7B
Employees Worked With
Anthony Romano, Erik Holm, Justin Chaves, Anthony Motta, Lincoln Macdonald, George Vargas, Maximus Rivadeneira
