
McGovern Hyundai of Brockton
Brockton, MA
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636 Reviews of McGovern Hyundai of Brockton
Went in for service today on my vehicle. I have been coming here for years to purchase and have my car serviced and nothing has changed. The team here is always so helpful, kind, and custome I have been coming here for years to purchase and have my car serviced and nothing has changed. The team here is always so helpful, kind, and customer first. My service today was led by Molly who made sure to keep me in the loop on my car and even snuck me in for a last minute oil change. Can never thank the team here enough! More
McGovern Hyundai Brockton has an F rating with the BBB, wish i saw that before I purchased with them. They advertised a car that they didn't even have on the lot. They showed me a (more expensive) car th wish i saw that before I purchased with them. They advertised a car that they didn't even have on the lot. They showed me a (more expensive) car that had "matte" paint, but neglected to tell me the extent of the care required, including that car can't be washed at a commercial car wash. i live in Boston and park on the street, so have nowhere to wash the car. When I looked at the owner's manual, there is a card that is supposed to be signed by dealer and buyer informing about special paint care, but I was never shown that. Also, the finance manager told me I needed to purchase a $3000 extended service agreement to qualify for financing, but when I looked at the contract, it said extended service contract is not required. I didn't try to haggle at all, only wanted the deal they had advertised, but ended up paying much more, due to unethical/ manipulative sales practices. Don't shop McGovern Hyundai. More
3 hours to diagnosis a clock spring. . Local mechanic did it 5 minutes...when I made appt was told you had the part...nope had to come another day for 3 hours..for one hour job. . Local mechanic did it 5 minutes...when I made appt was told you had the part...nope had to come another day for 3 hours..for one hour job. More
Sales was seamless without issues or haggling. The 1 things I wish had happened, though of little importance yet would have been appreciated, if the salesman discussed and showed me other colors o The 1 things I wish had happened, though of little importance yet would have been appreciated, if the salesman discussed and showed me other colors of the vehicle more than floor model. More
I was in with my new Tucson today for a noise in the drivers seat. At first it wouldn’t make the sound i had been hearing. Both Colin and Anthony assisted be Jay showed patience and we finally got the s drivers seat. At first it wouldn’t make the sound i had been hearing. Both Colin and Anthony assisted be Jay showed patience and we finally got the seat to make the noise. It took a while but thats ok they located and repaired the seat to my absolute satisfaction. Mcgovern should be proud and appreciative to have great technicians working in their service department. I know i appreciate them. More
My experience with Jhonn at Hyundai was amazing. From the moment I walked in I was treated with kindness, understanding nature about my situation and respect. We went down many avenues to make t From the moment I walked in I was treated with kindness, understanding nature about my situation and respect. We went down many avenues to make this purchase happen. The day I picked up my car, Jhonn sat in the car and explained all the technology. Thank you for the bottom of my heart . I love my new car! Andrea Homer More