McGovern Hyundai of Brockton

I went in for an oil change and had great service from the minute I arrived. Jeff greated me and advised on timing of when the car would be done. I also inquired about a car starter as this wasn't avail the minute I arrived. Jeff greated me and advised on timing of when the car would be done. I also inquired about a car starter as this wasn't available when I purchased my 2011 Sonata. He was knowledgable about the changes with the starts. I went back to the dealer about two weeks later for a blown tire (unfortaunetly). This happened as I left work and Jeff tried to work with me to get it fixed that night. I was up against traffic and time so wasn't able to make it in that evening. I went first thing in the AM and again, Jeff went out of his way to help by being there first thing in the AM to take my car in so I could get into work. Not only was the car done in less time then quoted but the friendly service is just wonderful. More

Every time i visit the service department I am greeted right away and always with a friendly hello. I have been fortunate on most occasions to have Richard as my service adviser. He is knowledgeable and c right away and always with a friendly hello. I have been fortunate on most occasions to have Richard as my service adviser. He is knowledgeable and courteous. Whether you bought your car at Bernardi or somewhere else, it is worth servicing it at this dealership. More

In trying to decide to either purchase a new Hyundai (my 3rd!) or do the usual service when you have to replace everything, I decided to do the service route and give the new Bernardi a try - WOW! What an e 3rd!) or do the usual service when you have to replace everything, I decided to do the service route and give the new Bernardi a try - WOW! What an experience! I have had over 30 years of car repair experiences, but my experience at Bernardi Hyundai was farby the most awesome, worry-free, friendly, organized, informative, honest experience I have ever had. In comparison to another Hyundai Dealer, even closer to my home, Bernardi is a CLASS ACT! What a great facility! The service consultant, Richard P., was easy to work with, knowledgeable, and worked with me to coordinate any Bernardi service offers (best around), as my repair bill was in the thousands of dollars! He made my experience first rate, got me a rental car because my car was going to out of service for 2 days, communicated with me frequently as to what was happening, found answers to questions that I had asked or items I had inquired about, cleaned up and washed my car, and had it all warmed and waiting for me upon my return and delivery! I can't recall any dealer-service advisor ever making me feel so important and respected like Richard P. did at Bernardi Hyundai! I will make sure that I let all of my colleagues and friends know the 1st Class Service that Bernardi Hyundai delivers.....also, the repairs were so well done and fine tuned that my car drives like a brand new one right off the lot! THANK YOU More

My fiance and I made our first new car purchase this past week at Bernardi Hyundai in Brockton. I'd always heard bad things about car dealerships but the process really was pleasant here and the service was week at Bernardi Hyundai in Brockton. I'd always heard bad things about car dealerships but the process really was pleasant here and the service was great. From the moment we walked in, Sean Foley was great to us. He started by getting us complementary coffees and even went to the back room and got us a special flavor (chocolate mocha which was delicious). My fiance and I are young and Sean could have easily thought we weren't serious about purchasing a car, but he gave us his undivided attention right from the start. He had us fill out some forms and then showed us the vehicle we were interested, the Tucson. My fiance and I had already test driven one somewhere else and ended up deciding that we wanted to purchase the car. I had a seen a great price on Bernardi's website for the car and told Sean about it. Some people had warned me it might be a bait and switch or the dealership might claim they had no more in stock, but sure enough the price was correct and we decided to purchase the car. Throughout the whole sale process, Sean kept the conversation very light and friendly (he wasn't strictly all business). Sean went the extra mile for us in a couple ways throughout the process: 1. We got to the dealership pretty late in the evening since I work late. The dealership closes at 9, but since we decided to purchase the vehicle Sean stuck around until 11pm when all the paperwork was finally signed. 2. My fiance is a teacher and really wanted a special teacher's plate. They didn't have any at the dealership but Sean went to the RMV (in Lowell no less) to get the plate. 3. Sean gave me his personal cell phone number in case I had any questions and needed to reach him. 4. When we went to go pick up the car a couple days later, Sean gave us a very extensive run down of everything. He walked us through the owner's manual, the quick reference guide, the warranty, and other paperwork. Then he took us out to the Tucson and spent at least a good 30 minutes taking us through all the features of the car. The sale had already been made but he still took the extra time to show us everything which my fiance and I greatly appreciated. Overall, the transaction went smoothly and in a couple years when we have to replace our other car, we'll definitely be checking out Bernardi again. More

Please forgive this delayed response. My husband and I met Tony during our initial Hyundai visit, the week before we purchased. Tony was friendly, knowledgeable and patiently spent several hours with us. met Tony during our initial Hyundai visit, the week before we purchased. Tony was friendly, knowledgeable and patiently spent several hours with us. Most of all, he was not pushy. After previously researching Hyundais online, we went home and discussed it. We made an appointment with Tony the following Saturday with the intent to purchase. The last time we purchased a brand new car, a Caravan, was in 1986. Since then we've purchased used cars and our current vehicle is a 1998 Accord which we intend to keep a little longer. Although unexpected for Tony, we brought our son-in-law along to guide us through the negotiations and financing. Tony handled the situation well, was patient and courteous and kept in touch with Patrick (Manager) during the visit. The visit was a success for us with a low financing rate applied. We did have a time limit due to other plans but we were never rushed, treated fairly and kindly, but most of all, no one was aggressive. We appreciated this approach very much. Needless to say, we love the Santa Fe and look forward to some travelling as we approach the spring and summer. We selected the Brockton site because my husband would pass by it on Route 24 regularly so he was curious to check it out. Although it is a little distance from our Acushnet residence, we were very satisfied with the service so it was worth the trip. A big thank you to all of you! More

Tom was great with follow up any questions we had on the vehicle he got right back to us. sorry it took so long to ans. vehicle he got right back to us. sorry it took so long to ans. More

I would recommend this dealership because they were helpful, honest and worked hard to get me the car I wanted for a reasonable price and high quality! They weren't overly pushy and did not haggle me i helpful, honest and worked hard to get me the car I wanted for a reasonable price and high quality! They weren't overly pushy and did not haggle me into anything. I had a great experience with them and would buy another car there in the future! More

I was trying to do the right thing and bring my brand new 2012 Hyundai Accent on January 5, 2012 for it's 2nd oil change to a certified Hyundai dealer. I know with the Hyundai warranty you have show recei 2012 Hyundai Accent on January 5, 2012 for it's 2nd oil change to a certified Hyundai dealer. I know with the Hyundai warranty you have show receipts for all the service work while it is under warranty. So I have been trying to go to different Hyundai dealers near me if they have a coupon or deal on routine service. it all started when I went in for service on Jan 5th, 2012 and was given an attitude from the (Jeffrey Hines) service adviser at the desk. He told me I could not use the coupon I had from their website. He ended up honoring the coupon after I made a stink and said I was going to cancel the appointment. But then this weekend Feb 4th 2012 a month later, my neighbor pointed out to me that my new 2012 Accent was leaking oil and there was an oil stain under my new car. I said no can't be it has to be from another car. I went under the car and noticed that my oil plug bolt was out almost half way. It was dripping a at least 2 drips a minute. I then fixed it and checked the oil and had to put at least a quart of oil in the engine. I might as well have done the oil change myself. I then called Bernardi Hyundai and spoke to a service adviser and asked for the service manager. They gave me his voicemail. I left a message stating what happened and asked for a call back. It has been 4 days and no call back. I called today and asked for the service manager again today and was put into his voicemail again. Why did I bother going to the dealer when I could have just gone to a Vavoline oil change specialist instead for less money. Sorry Bernardi, but you lost me as a customer. Now I won't even go there for sales either. I was looking to replace my wife's car. More

This was a fabulous experience and I will go to Bernardi Hyundia when I need a new or used vehicle from now on. Kim Marchesi was so friendly, respectful and full of information about the new car that I chos Hyundia when I need a new or used vehicle from now on. Kim Marchesi was so friendly, respectful and full of information about the new car that I chose. When I saw the 2012 Accent H/B I fell in love and Kim worked with Patrick so that I could get the car I had my heart set on. I leased this car and being my first experience was very nervous but they all worked with me to that I could afford it which impressed me. Also Bernardi was the only dealership that actually listed the price of their vehicles on the internet which made me feel like they were probably the most trustworthy dealership and I was proven right. I also was really impressed with the new showroom it was so comfortable. When I picked up my car I was treated like a special person and I appreciated that. I went on a Sunday with a Monday holiday so had to wait til Tuesday to get my car and it was ready early in the morning with a full tank of gas, registered and ready to go. Kim went over everything really well so when I got into the car to drive it I knew what I was doing. So if you want someone to treat you well, work with you so that you can get it go to Bernardi because you will be treated like a king or queen. More

Everybody at this shiny brand new dealership are totally focused on the customer With a new car purchase they give you free car washes for life. The Pampering does not end There every time I come in for focused on the customer With a new car purchase they give you free car washes for life. The Pampering does not end There every time I come in for service they go above and beyond to give me the best deal The first oil change was free. Even when it took a while it's really a nice place to hang out Free coffee and waters. And right next door at the Honda dealership they. Have a diner that Makes an unbelievable angus cheeseburger. It just feels so good to go to a place that really cares. Helpful welcoming They are even doing a new owners workshop to answer questions about your car I've never experienced anything like it. And could not give a higher review More