McGovern Hyundai of Brockton

Richard was very helpful during my visit. He arranged a shuttle drop off for me so that I could get to the train station. Initially I indicated that I would not need a ride back to the dealership however shuttle drop off for me so that I could get to the train station. Initially I indicated that I would not need a ride back to the dealership however my plans changed and thus needed one. I called Richard and he immediately set up a ride for me that was waiting for me when I got off of the train. It saved me from a 3 mile walk through Brockton. He was informative of the repairs that were going to be done and also let me know what the approximate cost would be. More

Went in a week ago looking at a Sonata or an Elantra. Right away I did not feel comfortable since two sales people were fighting over who would help me. Turns out I got the bad end of that deal. Our sale Right away I did not feel comfortable since two sales people were fighting over who would help me. Turns out I got the bad end of that deal. Our salesperson had a tough time speaking English. Never introduced himself (still don't even know the guys name). I gave a budget for a monthly payment and was insulted at their first offer. Then a manager was called in. Fairly nice guy at first. Was insulted again by the counter offer. I decided to leave. One more offer was thrown my way, but it was still too far off even with doubling my down payment. I gave it some thought and called back to see what my payment would be with a higher down. Finally an offer I liked. So I go back to the lot to look at the car and do the deal and to my surprise I had been bait and switched. Completely different car. Nothing I wanted for a higher monthly cost. This was the last insult I could handle. Two days later, I tried emailing the manager to see about sacrificing a model year and a feature or two to get me in at the right price. Two days passed, so I tried again - still nothing. I was flat out ignored. Apparently my business was not valued here, so I tried another dealer in the area to see if maybe they would be interested in earning a new customer. Today I called at 11AM and after a few emails back and forth and a short visit after work, I was signing off on a nicer Elantra Limited with all the features for only a fraction more than Bernardi offered. I was fine with the little extra because sometimes you have to pay a premium for the great service I received. I know there are lots of happy Bernardi customers. Perhaps I caught them on a bad day. However, based on this being my worst car buying experience, I would recommend trying at least 3 other area dealers first. To think that one simple reply to an email could have gotten you a sale... If this happened in my line of sales, you could get fired. Oh well. They made my decision that much easier so I guess they helped a little. More

I went in for a new tire and stalling issues. Everyone especially Richard was very nice, smiling and very courteous. the service was great and very fast. it was appreciated that they were able to accomoda especially Richard was very nice, smiling and very courteous. the service was great and very fast. it was appreciated that they were able to accomodate me since i had only called an hour before i camt in. thanks! More

I found the vehicle I wanted online. I contacted the I found the vehicle I wanted online. I contacted the dealership and I received a prompt reply. I met Peter Charlebois and he helped me with NO I found the vehicle I wanted online. I contacted the dealership and I received a prompt reply. I met Peter Charlebois and he helped me with NO pressure which was awesome! He was VERY knowledgeable about the vehicle I was interested in. I came back the next day with my son. Peter again was very helpful. I was VERY pleased with the way Peter treated us. I would DEFINITELY purchase a car from Peter and Bernardi again! More

Allan and Pat are fantastic in customer relations; friendly, caring and very professional. For years I only went to the Saturn dealership because of their warmth and great customer care. When they clo friendly, caring and very professional. For years I only went to the Saturn dealership because of their warmth and great customer care. When they closed I was afraid I would have to go back to the usual kind of dealership where the sales people feel put out to help you or nickel and dime you to death. I was elated to find the people who work for Bernardi Hyundai who do care about the customers who come through their door. Allan helped me find the perfect car at the right price. The transaction went smoothly, efficiently and with great attention to all the details in making this purchase. I would recommend this dealership to everyone I know. This is a 5 star company and I plan to use them again! Thank you Allan and Pat. More

Within 4days from my first visit I bought a car that I am very happy with. It only took 24hours to decide, sign a P&S, and a deposit. Picked up a perfect silver Sonata 2013 with a few options that make it ve very happy with. It only took 24hours to decide, sign a P&S, and a deposit. Picked up a perfect silver Sonata 2013 with a few options that make it very special. Kim had all the answers I needed. Joe the Sales Manager was honest and straight forward. Then Steve the finance manager finished the paperwork and financial end of it. Upon delivery Kim took the time to explain everything to me so I felt comfortable with my new car. I would recommend Bernardi for life! More

This is our second car we've purchased in the last year. We came back the second time due our positive experience the first time. And the second time was just great as the first time. Our salesperson was We came back the second time due our positive experience the first time. And the second time was just great as the first time. Our salesperson was the same as our first visit, at our request because he was so nice to work with on our first purchase. I would definitely purchase another vehicle from this dealership because both experiences were top notch. Thanks again, Bernardi. More

I wanted to comment on the wonderful experience I had purchasing a car with Bernardi Hyundai. Laurie Hanson was very professional providing me with information, and generally being responsive as I purch purchasing a car with Bernardi Hyundai. Laurie Hanson was very professional providing me with information, and generally being responsive as I purchased my car over the phone. I took delivery from Sean Foley, who helped me with a trade, and spent well over an hour patiently explaining the capabilities of my newly purchased vehicle. Joe D. the sales manager was also very responsive. A+ overall experience. More

My buying experience at Bernardi Hyundai in Brockton was fantastic. Both Kim Marchesi and Patrick Coffey were outstanding at helping me out throughout the buying process. fantastic. Both Kim Marchesi and Patrick Coffey were outstanding at helping me out throughout the buying process. More

I visited the service dept for a problem with my 2008 Elantra. Richard Pearson took great care of me and was very professional and attentive as I described the problem with my car. They were able to fi Elantra. Richard Pearson took great care of me and was very professional and attentive as I described the problem with my car. They were able to fix the problem for me and it was under warranty. Everyone there was very friendly and acknowledged me even though I was there for service. We will be purchasing our third Hyundai in the next month from Bernardi. Can't say enough good things about them. More