
McGovern Hyundai of Brockton
Brockton, MA
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636 Reviews of McGovern Hyundai of Brockton
Intended on leasing a 2013 Hyundai Azera at Bernardi of Brockton and put down a $1000 "deposit" to hold the car for a day. leased my previous Sonata with them so thought I could deal with them on a good fa Brockton and put down a $1000 "deposit" to hold the car for a day. leased my previous Sonata with them so thought I could deal with them on a good faith verbal basis. Lost temporary faith in the deal for the Azera after seeing a conflicting price on their website Informed them I wanted to visit another dealer to confirm the Bernardi deal was good with the intention of coming back This caused the deal to go nasty in the salesmans view and the deposit now became a "non-refundable purchase and sale agreement" to dissuade me from researching at other dealerships Leased car at other dealership that day on the basis of this nastiness and attempt to dupe me. The confrontation didn't help either! Trying to recoup the deposit but being met with defiance. Hyundai Motor Finance and Attorney General also called them on my behalf but they met the same defiance and Bernardi are refusing to refund me. Good faith agreement eh? There goes my future business! Draw your own conclusions. Hope this is helpful to people. Btw some of these reviews are hilariously questionable. Would be interesting to track the IP address of the commenters...hmmmmm More
Being a first time car buyer I was a bit apprehensive going to any dealership. I wasn't aware of the environment and overall thought process that went into purchasing or leasing a car. It was all "Greek" going to any dealership. I wasn't aware of the environment and overall thought process that went into purchasing or leasing a car. It was all "Greek" to me to pretty much sum how I felt up. But - when I met Allan it didn't just seem like another transaction, it was all about my experience and how I felt. He not only worked with me, but two other family members (who bought cars the same day!), and actually listened to our wants and needs and most of all - budget. I appreciate the hours he spent going over the ins and outs and pretty much just talking to us like normal people. I would highly recommend seeing Allan - you will have a pleasurable experience and also leave happy with your purchase. He's not your average car salesmen - I can promise you that! I would like to add in how thoughtful and kind Miguel was as well. He definitely worked with out budget and made my 2013 Elantra affordable for me. I expected paying a lot more than I walked away with and for that I couldn't be more appreciative. Both Allan and Miguel are true assets to Bernardi. More
My first purchase experience was great at this great place , Bernardi Hyundai has one of the most great crew members ever which in my opinion will make you feel comfortable buying a brand new car . Al place , Bernardi Hyundai has one of the most great crew members ever which in my opinion will make you feel comfortable buying a brand new car . Also want to say that Roger Alexandre one of the salesman made me believe that the deal could happen even though my personal thoughts was already prepared for the worse , he was friendly really knowledgeable on the hole situation . Recommend it to everyone like me ! (unbeliever) to (believer) Congratulations to the President Brian Jones . More
My wife and I were searching for a car for a while. We went to many dealerships and never went back a second time...until we stopped at Bernardi Hyundai. We were assisted by a very friendly and knowledgea went to many dealerships and never went back a second time...until we stopped at Bernardi Hyundai. We were assisted by a very friendly and knowledgeable salesman named Roger. He was really a pleasure to work with and was a big factor in our decision to return to this dealership, which is saying something since we live over 30 minutes away. I know buying a car freaks a lot of people out but i can honestly say that my experience at Bernardi, working with Roger and the team there was really great. If you are in the market for a car i would highly recommend takeing a drive to Bernardi Hyundai...but make sure you ask for Roger! Sincerely, John and Kristin More
Roger alexandre went out his way to find the Sonata hybrid I needed even finding this car @ a N.H. dealer. Great service without a lot of pressure. I would recommend this dealer to anyone who wants g hybrid I needed even finding this car @ a N.H. dealer. Great service without a lot of pressure. I would recommend this dealer to anyone who wants great sales service. More
Bernardi Hyundai was the first place I stopped to look at cars. Upon arriving I was greeted immediately by Roger. He was very friendly and attentative. He asked what I was looking for and I told him and proc cars. Upon arriving I was greeted immediately by Roger. He was very friendly and attentative. He asked what I was looking for and I told him and proceeded to show me the car I wanted. We talked price and negotiated. Never pressured into buying. He was very knowledgeable and had a great sense of humor. I'm glad I chose Bernardi and love my new car. Thanks Roger! More
Everyone at the dealership was extremly friendly and went above and beyond to make the experience a positive one. Chris C was great to deal with as he had the knowledge of the cars and a low pressure sales above and beyond to make the experience a positive one. Chris C was great to deal with as he had the knowledge of the cars and a low pressure sales approach. I would definetly purchase a new car from Chris again. More
I purchased a vehicle in October 2012. Since purchasing the vehicle I have brought in for service 7 times. I have complained about the same issue since the beginning. Instead of resolving the issue, I re the vehicle I have brought in for service 7 times. I have complained about the same issue since the beginning. Instead of resolving the issue, I received the run around. I have since filed a consumer report and called a lawyer. I have missed hours out of work and the car is not dependable. Even though my sales representative and his manager tried to rectify the problem. Brian refused to help and smiled as I was complaining. He did not care that the vehicle is not dependable and I was constantly bringing it for service since day 1. I had not choice but to escalate the issue and call a lawyer. More
Shopped around for days, should've stopped here first. Best price by far and the best customer service. Make sure you see Kim. Unbelievably honest. first. Best price by far and the best customer service. Make sure you see Kim. Unbelievably honest. More
How is the car wash coming along? Any new word on when it will be up and running? Should I start bringing in my register receipts for my GENESIS car washes so that Bernardi Hyundai can REIMBURSE me for them? will be up and running? Should I start bringing in my register receipts for my GENESIS car washes so that Bernardi Hyundai can REIMBURSE me for them? I was promised a free car wash whenever I wished. I haven't been able to take advantage of this service, I was promised at the time of sale for about a year. Please tell me and the other customers when you plan to have the car wash repaired. This is getting ridiculous. What kind of a business are you running? Also, while I am complaining, what about the manual that you promised to get me for the navigation system? I was promised several times that it was on order...by the sales manager...the salesman... and the service manager. Still have not received it. I guess I should not complain...it's only been a year and a month since I purchased the vehicle. If you consider the amount of time it has taken to repair the car wash then I might receive it for Christmas this year. Happy Easter Bernardi. You can be sure that this is the last vehicle I will ever purchase from this dealership. Service obviously means nothing to you. More