McGovern Hyundai of Brockton

walked in to a very nice car buying experience.introduced to Kim,talked about Equus and leased vehicle.in car review of operation very informative.invited back for review if needed. Rick Smith Hub Refriger to Kim,talked about Equus and leased vehicle.in car review of operation very informative.invited back for review if needed. Rick Smith Hub Refrigeration More

I had a great experience at Bernardi, the sales manager Miguel and the salesperson Marie we're both wonderful! I had been to a few Hyundai dealerships and have been very disappointed! I'll definitely come Miguel and the salesperson Marie we're both wonderful! I had been to a few Hyundai dealerships and have been very disappointed! I'll definitely come back!! More

Great, great experience! I never felt pressured or taken advantage of at any time, the polar extreme of what happened where I bought my 2010. Allan Palmer's service was OUTSTANDING! I HIGHLY recommend this advantage of at any time, the polar extreme of what happened where I bought my 2010. Allan Palmer's service was OUTSTANDING! I HIGHLY recommend this place and they now have a customer for life! Thank you, Allan and Chris - I am very, very happy! More

I preface this review by saying that my wife and I are probably considered "difficult/challenging" customers. We don't like car shopping and we are not car enthusiasts. We are very slow, deliberate, pa probably considered "difficult/challenging" customers. We don't like car shopping and we are not car enthusiasts. We are very slow, deliberate, particular and patient in our car buying decisions and are very pragmatic in what we are looking for in a car. We are picky with who we work with. This does not mesh well withmany of the salesmen we have encountered who seem to not hear us when we are very clear up front that "we are not going to buy a car today, but we are interested in looking/asking questions" and put on the "hard sell" or try to press us on the importance of features that we don't want/need. Today we spent about 5 1/2 hours buying an Elantra (which is probably a long time from the dealership perspective) after several other trips the past few months. So why am I so pleased with my experience? At no point in this entire process (other than perhaps by the steady stream of emails/phone calls in between visits to see what our level of interest was) did we feel that we were treated in an impatient or disrespectful manner. We were very clear in our concerns, and I felt that they were heard by the salesman, the manager, and the finance person. I felt that the actual transaction was handled in a very professional, knowledgeable and honest way. I actually left feeling like I was valued as a customer, rather than as a human wallet. I think I would have felt frustrated (with me) had I been in their shoes, but at the time I was weighing "apples against oranges" and they were actually helpful with that process and did not push me in any one particular direction. It was very refreshing to work with a sales group who tried to address my "agenda" more than their own. I would also add that Kim Marchesi was by far the most knowledgeable car salesman I have encountered (about cars). More

I had a great experience with the dealership and with Roger. He was very helpful with everything and I couldn't be more happy with my new Car! Roger. He was very helpful with everything and I couldn't be more happy with my new Car! More

I went to the dealership with my daughter who was buying I went to the dealership with my daughter who was buying a car. I had no intentions of buying a new car at all. The sales consultant, Roger Alexan I went to the dealership with my daughter who was buying a car. I had no intentions of buying a new car at all. The sales consultant, Roger Alexandre, was friendly, knowledgeable and not pushy at all. He had the answer to all her questions. He went above and beyond to help her receive the best deal she could. I was so impressed with the service, that I ended up buying a new Sonata. Love the car. I would highly recommend Bernardi Hyundai. More

I did rigorous research for a while to find a nice deal for my new car. I tapped into several dealerships near my place (Cambridge, MA) first, but I was disappointed with them since they did not have enoug for my new car. I tapped into several dealerships near my place (Cambridge, MA) first, but I was disappointed with them since they did not have enough information about the new car that I was looking for and wasted my time a lot by pretending to do and keeping changing their words. So, I decided to expand my research to a wider scope. I was able to get better responses/help from other dealerships, and Bernardi Hyundai topped all the others. I contacted a lot of dealerships to get quotes, and I was able to receive the best quote from Bernardi Hyundai, Justine. More importantly, there was no additional surprise fee to the quote when I actually visited the dealership. Justine was attentive to my questions and efficiently handled our communications/appointment. Kim Marchesi was my sales consultant, and he was superb!!! I had a comfortable and enjoyable test drive with him. When I liked the car, he made efforts to satisfy my needs and concerns during the buying process. I felt he was very genuine, and I didn't sense any kind of pushing, hiding or any other negative thing. He also let me call him any time to ask questions about the car. He gave a thorough explanation for the car's features and has been very nice throughout the whole process. I would strongly recommend him to any one who wants to buy a new car. I wish I had contacted Bernardi Hyundai and Kim/Justine from the beginning. I hope that my review can save other buyers' time and efforts. More

We drove over 3.5 hours from Maine to Massachusetts to look at a used vehicle for sale at Bernardi Hyundai because it was priced so much lower than what was being offered by other dealerships in all of Ne look at a used vehicle for sale at Bernardi Hyundai because it was priced so much lower than what was being offered by other dealerships in all of New England. Before making the trip, Miguel Garcia recorded a video of the vehicle to demonstrate its features and answer our questions. This was unexpected and was a very good use of technology that assuaged our apprehensions about visiting Bernardi. Once we arrived, Miguel reviewed the details of all the work that had been done to the vehicle before our arrival including a used car safety inspection, oil & filter change, new wiper blades, new air filters, new front brakes, and four-wheel alignment. Then, Marie Concannon accompanied us to test drive it for a very generous amount of time. She answered all of our questions and waited patiently while I inspected the vehicle extensively. Marie always had a warm smile on her face and made the car-buying process very pleasant and satisfying. The only problem that we found with the vehicle was that the front windshield wiper fluid was not dispensing properly, so the dealership fixed it immediately and thoroughly. The staff at Bernardi Hyundai treated us to lunch at the diner next door while we waited for our paperwork to be processed. They also gave us a full tank of fuel and some certificates for free oil changes if we’re ever back in the Brockton area. Our overall experience was great, and the customer service was above and beyond anything we had ever experienced before at a car dealership. We are very appreciative and grateful! More

When I found this 2011 Lexus ES350 at Bernardi I knew I was serious about purchasing it after searching for this car for several months countrywide. The car was competitively priced and Jim was great in he was serious about purchasing it after searching for this car for several months countrywide. The car was competitively priced and Jim was great in helping me to get into this car. Jim also delivered the car to me in New Hampshire and saved me alot of time since the dealership was 80 miles from home. I would go back to Bernardi Hyundai. More

Salesperson was very polite. The business manager did a great job of understanding my needs and worked with me to finalize a deal that was a win for both of us. great job of understanding my needs and worked with me to finalize a deal that was a win for both of us. More