McGovern Hyundai
Brockton, MA
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Friendly and knowledgeable Dealership Searching for a vehicle can be overwhelming and stressful. I was lucky to work with Jeff Sweeney, he listened to my Family needs and assisted us with Searching for a vehicle can be overwhelming and stressful. I was lucky to work with Jeff Sweeney, he listened to my Family needs and assisted us with finding something in my budget and what we all love. Jeff was patient and helpful during the process. When the “deal” was made the office staff was quick, experienced and friendly. I am thankful for the team, I will see them again with a referral or my next vehicle. More
Very poor service department experience I attempted to have a safety recall repair performed on my vehicle. I scheduled the appointment by telephone with the service department during which I attempted to have a safety recall repair performed on my vehicle. I scheduled the appointment by telephone with the service department during which time it was confirmed that the repair parts were in-house. I then received two appointment reminders via e-mail. So far, everything ok. I arrived at the scheduled appointment time (on a weekend morning) and waited for 1.5 hours in the waiting area for the recall repair to be performed. After my wait, the assistant service manager notified me that the part was in fact NOT ordered and that I would have to reschedule my appointment. This was an absolute waste of my time with no attempt at service recovery by management other than an explanation that the inventory system was "new" and that I could make another appointment later that week. I would suggest avoiding this dealership until the service department coordination is approved. More
Once in a lifetime Never have I been to such a friendly but not pushy dealership. It was truly a great experience and very helpful. My needs were met. I was the one eve Never have I been to such a friendly but not pushy dealership. It was truly a great experience and very helpful. My needs were met. I was the one everyone was concerned about. Cory made me feel special. Thank you.... More
Excellent Car Buying Experience I was treated fairly by the staff and would definitely return when it's time for a new car. In addition, Jeff Sweeney followed up with me to make sure I was treated fairly by the staff and would definitely return when it's time for a new car. In addition, Jeff Sweeney followed up with me to make sure everything went well, which it did. More
Excellent Wonderful experience. I've been telling everyone how happy I am with my car and that Jeff was wonderful. My daughter is next. Looking forward to that. Wonderful experience. I've been telling everyone how happy I am with my car and that Jeff was wonderful. My daughter is next. Looking forward to that. More
Personal experience My car wasn't ready 5 days to prepare still not ready still have not received my ex purchased for my car starting fob no good working camarada t betwe My car wasn't ready 5 days to prepare still not ready still have not received my ex purchased for my car starting fob no good working camarada t between your employees More
Excellent experience Peter Brandao was very helpful and professional throughout all the leasing process! It was my first time leasing a car and I didn’t know exactly how i Peter Brandao was very helpful and professional throughout all the leasing process! It was my first time leasing a car and I didn’t know exactly how it work but Peter explained everything and answered to all my questions. More
My new Hyundai I was pleased with the customer service. I am very upset that I already had a loan with Hyundai financial and I was told they would try 1 or 2 differe I was pleased with the customer service. I am very upset that I already had a loan with Hyundai financial and I was told they would try 1 or 2 different banks to see if they could get a better rate. When they actually ran my credit through 10 different banks dropping my credit score drastically. As a customer I feel they should of followed what they said with 1 or 2 ... it is excessive to try 10 banks and when I already had an active loan with Hyundai. I am not a happy customer More
Great I had a wonderful experience buying a car with mcgovern everyone was very nice and helpful. I would recommend this dealership to anyone that i know I had a wonderful experience buying a car with mcgovern everyone was very nice and helpful. I would recommend this dealership to anyone that i know More
Great Experince Best service and price I've come across. Never felt unprofessional. Easy and smooth process. I was very pleased. I will definitely refer people to thi Best service and price I've come across. Never felt unprofessional. Easy and smooth process. I was very pleased. I will definitely refer people to this dealership. More