McGovern Hyundai
Brockton, MA
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Always prompt and friendly. Dealt with Richard many times. always a pleasure.He knows me by sight, and knows why I am there. I don't even have to ask. Love that from a service department. times. always a pleasure.He knows me by sight, and knows why I am there. I don't even have to ask. Love that from a service department. More
I brought my 2011 Santa Fe in for an oil change and tire rotation. I was greeted by Richard Pearson who was very friendly & courteous. I told Richard that I was using coolant/antifreeze. I told him that I rotation. I was greeted by Richard Pearson who was very friendly & courteous. I told Richard that I was using coolant/antifreeze. I told him that I first noticed this in November and brought it in to be checked out. The service dept. found no leaks, topped off the overflow container and told me to bring it back if the problem continues. Richard called me a couple of hours later to tell me that they found a leak but had to order the part and they would have to keep the car overnight. I asked him about a loaner so that I could get home. He told me they only have rentals through Enterprise. I told him I didn't want to pay for a rental. He called me back after speaking with his manager. He told me that his manager authorized a rental at no cost to me. He called me the next day to let me know that my car was ready and to drive the rental to the dealership and he would take care of it. The entire experience was efficient and pleasant; my cost was what I expected. This evening I went to check my credit card and noticed a charge pending from Enterprise. Needless to say I was upset. I called Richard who explained to me that the charge read pending and not posted and that it is Company policy to put it through as a pending charge. It should be removed in a few days. He told me and repeated several times to call him next week if the charge is still on my account and he will take care of it. I am very pleased with the attention that I have received from Richard and Bernardi Hyundai. They even washed and vacuum the car for me!!! Jim Kilcoyne More
Peter renewed my faith in car salespersons; he was knowledgable without being pushy. I knew what I was looking for before I came in, but he clarified my vision and had some very helpful advice. He knowledgable without being pushy. I knew what I was looking for before I came in, but he clarified my vision and had some very helpful advice. He is a definite asset to your organization---and I was his first customer when he started with Bernardi in November. More
Have been a Hyundai owner, since they've first been sold Have been a Hyundai owner, since they've first been sold in the US. This is, I think my (fourth or)fifth Hyundai. I just changed my service site f Have been a Hyundai owner, since they've first been sold in the US. This is, I think my (fourth or)fifth Hyundai. I just changed my service site from Norwood dealership to Brockton dealership, for more convenience to home in Stoughton. Based upon today's great service, it appears I've made a good choice. Thanks to all involved. - Jack Dacey More
My family has bought 2 cars here in June and the Sales process was wonderful. But today, I would like to call out the Service Team of Alan, Jeff and Rich who have been exceptional in taking care of us dur process was wonderful. But today, I would like to call out the Service Team of Alan, Jeff and Rich who have been exceptional in taking care of us during the various routine service appointments. Extremely friendly and knowledgeable. The refreshments are greatly appreciated especially the food at Jimbo's Diner on site. The work was well done and delivered on time! Highly recommended. More
Bernardi Hyundai is the nicest dealership I have ever set foot in. All the employees I spoke with seemed happy to be there and full of information. Allen Palmer was very knowledgeable about the Hyundai car l foot in. All the employees I spoke with seemed happy to be there and full of information. Allen Palmer was very knowledgeable about the Hyundai car line and helpped me choose the one that was right for me. Patrick Coffey made sure I got my car for the price that worked for me and my car was delivered on time. They even sent me to their Honda store next door. They have a 50's style diner inside. I had lunch and when I was done my car was ready. They even offer free car wash's for life. Bernardi Hyundai was the BEST car buying experience I have ever had. More
Everyone was great and not pushy at all. They worked with us to get the best deal, interest rates and as a result we purchased two new vehicles, a 2012 Tucson GLS and a 2012 Sonata SE 2.0 T. They also with us to get the best deal, interest rates and as a result we purchased two new vehicles, a 2012 Tucson GLS and a 2012 Sonata SE 2.0 T. They also knew their product, explained their options and set us up with future service. This is my girlfriend Sheryl's second Hyundai. Her first was a 2001 Santa Fe and went nearly 350,000 mile before the transmission went. We are both looking forward to many years of Hyundai ownership. Dennis & Sheryl More
Bernadi Hyundai is the Best dealership I have been associated with. When I go in for my weekly carwash Richard always ask me how am I doing, how is the car etc. Richard sometimes goes beyond my ex associated with. When I go in for my weekly carwash Richard always ask me how am I doing, how is the car etc. Richard sometimes goes beyond my expectations and wipes down my car after it was washed. P.S. I enjoy the coffee there too. More
I just purchased a new 2012 Hyundai Elantra a few days ago. Allan Palmer helped me out and was very courteous. He reasoned with me to find a price that I felt comfortable with and that I could afford. ago. Allan Palmer helped me out and was very courteous. He reasoned with me to find a price that I felt comfortable with and that I could afford. He was very informative about everything. He showed me the coffee and lounge area and even gave me tokens for lunch while I waited. He went over the whole car with me before I took it home, inside and out. He also set me up with my next appointment for an oil change and showed me where to go when I bring it there for service. I would definitely recommend Bernardi Hyundai to others and was very pleased with my experience there. More
My husband and I visited Bernardi Hyundai to look at used vehicles upon our arrival we were greeted by J.D. Janes an outstanding sales person. He never once made me feel like he was trying to take advanta vehicles upon our arrival we were greeted by J.D. Janes an outstanding sales person. He never once made me feel like he was trying to take advantage of us. He never made us feel pressured in anyway. He was able to answer all of our question about the vehicle, and if he could not answer one he immediately left to find out an answer. He made us feel so comfortable for this reason i would defintely recommend Bernardi Hyundai. Just tonight I ran into a problem with the XM-Sirius radio on my vehicle and I called to speak to J.D. and he took care of the problem right away. He spoke to his managers Patrick Coffey and Charlie Zeltner and there was call placed to XM-Sirius by them on my behalf and within 15 minutes time my XM radio was back again. I definetly feel that this dealership and staff truly have my best interest in mind. More